Sony Noise-Cancelling True Wireless Bluetooth Earbuds - WF-1000XM4

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Sony Noise-Cancelling True Wireless Bluetooth Earbuds - WF-1000XM4 - image 1 of 4
$229.99When purchased online

About this item

At a glance

True Wireless
True Wireless
Noise Canceling
Noise Canceling
Built-In Microphone
Built-In Microphone
Bullseye's Top Tech
Bullseye's Top Tech

Highlights

  • The WF-1000XM4's new Integrated Processor V1 is industry-leading with its noise cancelling feature
  • The true wireless earbuds support LDAC codec.
  • Features a bone-conduction sensor and beamforming microphone for crystal-clear call quality to provide clear voice detection in any environment
  • Automatically reduce volume while having conversations with speak-to-chat technology
  • Noise cancellation with battery that last for 8 hours
  • Water resistant with IPX4
  • Charge wirelessly with ease because of Qi technology
  • Comes with App for Android /iOS through “Sony | Headphones Connect”
  • Fits better because of an ergonomic surface design
  • Features 360 Reality Audio

Specifications

Weight: .33 Pounds

Water Resistance: Sweat-Resistant

Ear Cushion Material: Silicone

Connection Types: USB

Wireless Technology: True Wireless

Package Quantity: 1

Noise Canceling: Noise Canceling

Microphone: Built-In Microphone

Battery: 1 Non-Universal Lithium Ion, Required, Included

Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869

TCIN: 82691015
UPC: 027242921085
Item Number (DPCI): 008-07-2518
Origin: Imported

Description

Experience exceptional sound quality with the truly wireless noise cancelling performance. Unmatched performance with even less power usage because of the Integrated Processor V1. With dramatically enhanced call quality, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, the Sony WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. The WF-1000XM4 offers a longer battery life than the WF-1000XM3. Enhance the user-friendliness of your headphones with the touch controls on the WF-1000XM4.

True Wireless
Ear buds that are designed without a cord or wire and is connected via Bluetooth

Built-In Microphone
Comes with a microphone that is used for recording

Top Tech
Top Tech is a curated list of tech for this holiday season. Featuring a variety of classic, new, and exclusive tech across a variety of categories for all ages and budgets. Top Tech gives you everything you need to take on holiday gift-giving
True Wireless
Ear buds that are designed without a cord or wire and is connected via Bluetooth
Noise Canceling
Reduces unwanted sounds using active noise control.
Built-In Microphone
Comes with a microphone that is used for recording
Bullseye's Top Tech
Bullseye's Top Tech is a curated list of tech for this holiday season. Featuring a variety of classic, new, and exclusive tech across a variety of categories for all ages and budgets. Top Tech gives you everything you need to take on holiday gift-giving.
If the item details above aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 3.67 inches length x 2.76 inches width x 2.56 inches height
Estimated ship weight: 0.27 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: United States Minor Outlying Islands, American Samoa (see also separate entry under AS), Puerto Rico (see also separate entry under PR), Northern Mariana Islands, Virgin Islands, U.S., APO/FPO, Guam (see also separate entry under GU)

Return details

This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
4.3 out of 5 stars with 602 reviews
50% would recommend
28 recommendations

Great features and fit is good for exercising

5 out of 5 stars
K4rl0s - 5 days ago
originally posted on sony.com
Great pair of headphones, was looking at Beats and Bose but reviews and price at the time could not be missed.
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Poor Fit

2 out of 5 stars
derekkane - 8 days ago
originally posted on sony.com
I bought these off the back of the excellent reviews. I've tried for a week to get them to fit air tight with the test on the app. Right ear sometimes gets hammered in there, left have never managed. tried all tip sizes and watched all support. Noise Cancelling is not what I would call noise cancelling. need to turn up loud to cancel noise. defeats the purposeof the technology. When I have had the right ear smashed in there its uncomfortable, and I hear very loud thumping in my ears from my footsteps. No use
1 reply from Sony Support Team team - 6 days ago
Hi derekkane, Thank you for your review. We're sorry to hear that you're facing difficulties fitting the earbuds in your ears, and using the active noise cancelling. We recommend following these guides on how to wear the unit properly: https://cutt.ly/l1OTdPl & https://cutt.ly/s1OTkm4. And if the noise cancelling effect isn't sufficient follow this one: https://bit.ly/3uh7frP. You may also reset and initialize the unit and test it once more: https://bit.ly/3pV8aNe & https://bit.ly/3zuyZuM. If you need further assistance you can contact us using this link: https://bit.ly/2NwYLXL. Sawy @Sony Support UK
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Noise cancelling earbuds?

2 out of 5 stars
Would not recommend
Not what I expected - 10 days ago, Verified purchaser
Too difficult to use. Noise cancelling was not good at all.
1 reply from SonyListens team - 7 days ago
Hi Not what I expected, We're sorry to hear that you find it difficult to use and about the noise cancelling issue you're having. This is usually not the case for our headphones nor the experience we want you to have. Please follow the troubleshooting steps on the link below if the Noise Canceling effect is weak or not working: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm4/articles/00265207 If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: And if you find it difficult to use, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony headphones by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. Thank you for sharing your feedback. Regards, Sam
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Annoying controls

1 out of 5 stars
El69 - 11 days ago
originally posted on sony.com
I bought these on good reviews, but none mentioned that the controls are activated by wearing a hood or anything coming close to the earbuds very annoying
1 reply from Sony Support Team team - 8 days ago
Hi El69, Thank you for your review. We're sorry to hear that the touch sensor works unexpectedly. Follow the steps in this link to troubleshoot the issue: http://bit.ly/3F8nJJ3 If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL Elshahat @Sony Support UK
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No thanks

2 out of 5 stars
Would not recommend
Grucha - 11 days ago, Verified purchaser
no idea how people give this thing 5 stars - uncomfortable, takes too long to put them in, sticking out and they supposed to have excellent sound ... i don't think so, you can't eat while wearing them cause they moving around sound might be better than 30$ earbuds but no "wow" effect whatsoever bought Sony 510 on ear for 40$ on sale and they sound better - i know, not inside ear blah blah but at least they comfortable, barley feel that you have something on your head
1 reply from SonyListens team - 7 days ago
Hi Grucha, We regret to hear that the fit and sound quality did not live up to your expectations. We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes. To obtain a comfortable and stable fit, try the following. Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The size of the left and right earbud tips may be different. By downloading the Sony Headphones Connect app you will have the option to customized and fine-tune your music using the built-in Equalizer to ensure optimal listening experience. You can also find additional steps on this link for low-sound quality issues: https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000239083.html For further assistance, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US. Sincerely, Sam
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Top drawer

5 out of 5 stars
Paulio36 - 12 days ago
originally posted on sony.com
If you set this product up for sound quality over connectivity and make use of the 360 reality audio with DSEE set to auto in the settings, you make use of this vastly superior product. Marvellous bit of kit this
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Good but retuned it

4 out of 5 stars
Mlogic - 12 days ago
originally posted on sony.com
I purchased it - good sound but wrong color sent and also earpiece is too large for my small ears.
1 reply from Sony support team team - 7 days ago
Hi Mlogic, Thank you for your feedback. We're glad to learn that you liked the headphones, and we're so sorry that you got the wrong colour. If you purchased them from our website, we recommend getting in touch with our sales team to assist you using the following details: -Email: storesupport.en@sony.com -Phone number: +44 (0) 207 365 0054. -Or through the chat service on our website: https://bit.ly/3prZDQQ If you need any assistance, you can contact us using this link: https://bit.ly/2NwYLXL. Hana @Sony support UK
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Great sound, but defective fast draining battery

3 out of 5 stars
patbar - 13 days ago
originally posted on sony.com
I loved them but within a year, the right battery drains within 45 minutes, and it does not seem Sony is addressing the issue.
1 reply from Sony North America Customer Support team - 10 days ago
Hi patbar, we regret to hear that the battery drains within 45 minutes. This is definitely not the experience we'd like you to have. Allow us to help and turn this into a better experience. Please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, Erin
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My headset

4 out of 5 stars
Hazzas - 13 days ago
originally posted on sony.com
Very good headset would buy again and tell my friends about them
1 reply from Sony Support Team team - 9 days ago
Hi Hazzas, Thank you for your review. We're glad to hear that you're enjoying your WF-1000XM4 and hope you continue to enjoy it for years to come. We're happy to welcome you into the Sony family! If you need any assistance, in the future, you can contact us using this link: https://bit.ly/2NwYLXL Omnia @Sony Support UK
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Great Sound The best sound from 21st Century

5 out of 5 stars
Bookin2022 - 14 days ago
originally posted on sony.com
I bough just 2 days ago, packaged minimum but no need extra cost for packaging!! Sounds is remarkable good color good design!!
1 guest found this review helpful. Did you?

XM4

5 out of 5 stars
Would recommend
KJCstorm - 14 days ago
Great product from Sony and great price at $100 off during holiday sales.
1 reply from SonyListens team - 14 days ago
Hello KJCstorm, That's great! We are glad you like your new Sony wireless in-ear headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! Vincent
1 guest found this review helpful. Did you?

Amazing sound quality

5 out of 5 stars
Gscottro - 15 days ago
originally posted on sony.com
Purchased these following recommendations on What Hi-fi and couldn't be more please, fantastic sound quality, easy to set up and use and super long battery life thanks to the separate charging docking station. They have really enhanced listening to music
1 guest found this review helpful. Did you?

Wowser

5 out of 5 stars
AbraS03 - 18 days ago
originally posted on sony.com
Easy to carry in my pocket and is so dazzling I can now enjoy listening.
1 reply from Sony North America Customer Support team - 17 days ago
Hi AbraS03, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
1 guest found this review helpful. Did you?

OK if you find it for cheap

4 out of 5 stars
Rhubarbus - 19 days ago
originally posted on sony.com
Sound quality is decent, but not stellar by any means. Bass is great. Quite comfy, but not for more than 2-3 hours at a time. I wish there was an option to manually configure the controls. I wish there was the ability to stop playback + activate ambient sound in just a tap (not by having to hold the finger on them). Sometimes they temporarily disconnect, but for less than second, so not a big issue. The 360 reality sound is just a fling. Unimpressive at best, despite the intro in the Sony app suggesting otherwise.
1 reply from Sony Support Team team - 15 days ago
Hi, Thank you for your review. We appreciate your valuable feedback of course and we've passed it along to the proper channels to be taken into consideration. We also appreciate your time sharing this feedback, we take into consideration all feedback to improve the performance and quality of our products to suit your needs. Regarding the disconnection issue, please ensure that your headphones are running on the latest software version by following this link: http://bit.ly/3acKE5C. Also, you can follow the troubleshooting steps here: http://bit.ly/3qtxpX2 If the issue is still disrupting you, we'd love to offer extra assistance. Feel free to contact us by following this link: https://bit.ly/2NwYLXL, we will gladly assist you further. Mennah @Sony Support UK
1 guest found this review helpful. Did you?

Ver uncomfortable - will be returning

1 out of 5 stars
Would not recommend
Kristi - 21 days ago
These fit horribly. The plastic part of the earbud is huge and very uncomfortable. I tried them and my husband. We both hate them. I will be returning.
1 reply from SonyListens team - 19 days ago
Hi Kristi, We regret to hear you and your husband are having an issue with our WF-1000XM4 wireless in-ear headphones. These headphones come with different sizes of earbud tips. If the units are still with you, we recommend changing the earbud tips to ones that fit more snugly in your ears and wear them correctly. For more details, please visit the links below: - https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000241097.html - https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000237901.html Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Sincerely, Vincent
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Great sound SONY. Sharp clear voice calls

5 out of 5 stars
Cj 22 - 21 days ago
originally posted on sony.com
Bought these in Feb 22. Excellent quality music and voice calls sharp clear. Confused s bit with controls on tapping earbuds one tap tap etc. couldn’t buy any replacement bud tips anywhere got some testers from Sony. First esrbuds I have bought but pricey but quality and still going strong. Bit big in ear but on ear customisation they fit size wise with app the music is even better. No problems yet bought Sony insurance for them. Very pleased use them all time still struggle with answering. Calls somethings to answer and end when playing music. Do new update recommended for earbuds. I picked these in silver. Most earbuds hsve hygiene features now which should be available using in ears all time I love them. I wish fund my earbuds was available or left behind
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Hard to Recommend at this Price

2 out of 5 stars
Would not recommend
Mike - 21 days ago, Verified purchaser
I have been in the market for wireless headphones that would fill the hole that removing the headphone jack left. These were not it. The ear pieces are super uncomfortable, somewhere between memory foam and styrofoam, regular vinyl ones would have been great. The sound is OK even with LDAC enabled and tweaks made in Developer mode. It was definitely lacking in the bass and treble departments and you'll have to mess with the EQ. Through in that they are only IPX4 rated, these are not good for working out. The sound modes were cool, but it comes at a cost of reduced battery. Touch controls on the ears are slow so you'll have to take them out to hear someone if they start talking to you. I'll have to settle with using a DAC for serious listening and getting cheap earbuds for working out. Hard to recommend these at this price.
1 reply from SonyListens team - 13 days ago
Hi Mike, we're glad you like the sound quality of our industry-leading noise canceling earbuds. We're sorry to hear that you have an issue with the comfort and touch control of your SONY unit. Please change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The size of the left and right earbud tips may be different. Please follow this link for more details: https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000237901.html For touch control issues, please follow this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm4/articles/00268907 If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
1 guest found this review helpful. Did you?

Uncomfortable and chunky.

1 out of 5 stars
Khrome - 22 days ago
originally posted on sony.com
Used for total of 8hrs, honestly wish I hadn't bought them. Personally, way too big and chunky, insanely uncomfortable for me, it's like having two little rocks imbedded in my ears - hurts the cartilage of my ear. Not exactly low end purchase but will look to replace with something of a more comfortable material or build. It's a shame, I really wasn't expecting more than comfort and working condition.
1 reply from Sony Support Team team - 20 days ago
Hi Khrome, We're sorry to learn that you're experiencing difficulty fitting the headphones. We recommend checking our "How to wear our WF-1000XM4” here: https://bit.ly/2Zl14aE. We also recommend trying different combinations of the supplied eartips to get the best fit as clarified here: http://bit.ly/3TDvcnC. Moreover, we appreciate your time sharing this feedback, we take into consideration all feedback to improve the performance and quality of our products to suit your needs. Don't hesitate to reach out to us over the phone, chat support and email using the details here: https://bit.ly/3xPUapp to provide us with any further feedback you may have, we’re always delighted to hear from our customers. Mennah @Sony Support UK
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Not recommended

1 out of 5 stars
Would not recommend
Coco - 24 days ago
Pros: great sound quality and noise canceling Cons: absolutely will not stay in my ears no matter what size tip I use - they fall out constantly and, after months of jamming them as hard into my ears as possible, I had to see my doctor about getting wax out of my ears (which has never been an issue for me until now). Additional, the charging case stopped working after less than a year of use. For the price, you can get a much more effective set of ear buds.
1 reply from SonyListens team - 21 days ago
Hi Coco, While we're glad you like the great sound quality and noise cancelling feature, we regret to hear you're having some issues with the fit even after tying out an assortment of earbuds in various sizes. I would recommend following the additional guidelines and instructional video on the link below to ensure the best fit and prevent the headsets from falling out. https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm4/articles/00262839#wearing If you've already followed the guidelines and change the eartips to another size and it still didn't resolve the issue, then this might not be the suitable earbuds for you. If you're looking for a replacement, I'd highly recommend checking out our other truly wireless earbuds. You may visit this link from our website for more information: https://electronics.sony.com/audio/headphones/c/truly-wireless We also regret to hear that the charging case has stopped working. Please follow the troubleshooting steps on this link to resolve the issue. https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm4/articles/00265210 For further assistance, please contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US. Regards, Sam
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Great Sound

5 out of 5 stars
Would recommend
rumble329 - 24 days ago, Verified purchaser
Great product from Sony, Great price from Target.
1 reply from SonyListens team - 23 days ago
Hi rumble329, We're happy to hear this feedback! Everything in the WF-1000XM4 headphones has been designed from the ground up.The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing Sony! -Sam
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