$112.99 when purchased online
About this item
Highlights
- Cancel out the world with smart noise cancellation
- Noise cancellation automatically senses your environment with Dual Noise Sensor Technology
- Long-lasting listening with up to 35 hours of battery and quick charging
- Wireless Bluetooth® streaming with NFC™ One-touch
- Smartphone compatibility for hands-free calls and use with your voice assistant
- Hear more detail with the 30mm Driver Units
- Ultra-comfortable headphones design with adjustable metal sliders
- Next-generation USB Type-C charging
Description
Turn down the world's noise with the long-lasting noise cancellation performance of the WHCH710N wireless headphones. Dual Noise Sensor technology automatically senses your environment to deliver an amazing sound experience. With up to 35 hours of battery life, quick charging, and access to your smartphone’s voice assistant, the WH-CH710N are sure to be a must-have for your travels
Weight: 1.02 Pounds
Water Resistance: No Water Resistance Rating
Ear Cushion Material: Leatherette
Cable/Cord Length: 47.25 Inches
Estimated Charge Time: 2 hours
Connection Type: USB
Wireless Technology: Wireless
Package Quantity: 1
Compatible With: Apple iOS, Android
Noise Canceling: Noise Canceling
Microphone: Built-In Microphone
Maximum Battery Charge Life: 8 Hours
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 79757336
UPC: 027242918962
Item Number (DPCI): 008-07-7700
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 8.61 inches length x 7.75 inches width x 1.97 inches height
Estimated ship weight: 0.89 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: Guam (see also separate entry under GU), APO/FPO, American Samoa (see also separate entry under AS), Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Northern Mariana Islands, Virgin Islands, U.S.
Return details
This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Do these come with a case for travel?
submitted by Mememe23 - 3 years ago
A: Nope, unfortunately they do not. Travel cases are available though.
submitted byMatt - 3 years agoA: Hi Mememe23, We're sorry but it doesn't come with a traveling case. Regards, Erin
submitted bySonyListens - 3 years agoBrand expertA: Hi, Mememe23! Regarding your question about the Sony WHCH710N Noise Cancelling Wireless Over-Ear Headphones: No, this model doesn't come with a case. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byTaylor - 3 years agoTarget expert support
Q: can I answer my iPhone and make calls through these headphones
submitted by Judy - 1 year ago
A: Hi, Judy! Regarding your question about the Sony WHCH710N Noise Canceling Over-Ear Bluetooth Wireless Headphones: Yes this has a built-in microphone and controls to answer a call. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byPatrick - 1 year agoTarget expert supportA: Hi Judy, Great question. Yes, you can use these headphones to make and receive phone calls. Regards, Erin
submitted bySonyListens - 1 year agoBrand expert
Q: hi my spouse bought me these earphones. they won't hold a charge and they broke on one side.
submitted by Kristin - 1 year ago
A: Hello Kristin, We're sorry to hear what happen with your headphones. Be sure to use the supplied USB Type-C cable. Check that the USB Type-C cable is firmly connected to the headset and the USB AC adaptor or computer. Make sure that the USB AC adaptor is firmly connected to the AC outlet. For further assistance, please email us at socialsupport@am.sony.com with the following details: Name: Target Username: Model Number: Issue: Telephone Number: Regards, David
submitted bySonyListens - 1 year agoBrand expertA: Hi, Kristin! Regarding your question about the Sony WHCH710N Noise Canceling Over-Ear Bluetooth Wireless Headphones: Please give us a call at the number below and we can help troubleshoot! If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byPatrick - 1 year agoTarget expert support
Q: Can you use the noise cancelling feature without connecting to a device? For example on an airplane when you just want to block ambient noise but not listen to music?
submitted by SweetShopper - 2 years ago
A: Hi SweetShopper, Good question! Unfortunately, no. The headphones will automatically turn off after 5 mins if there is no device connected to it. But, as a workaround, you can connect the headphones to your device via wired headphone cable or via Bluetooth so you can use the noise canceling feature without playing audio. And as long as the headphones is connected to your device it will not power off. Note: If you connect the supplied headphone cable while using the noise canceling function with a Bluetooth connection, the Bluetooth function is turned off, but you can continue to use the noise canceling function. Hope this helps! -Sam
submitted bySonyListens - 2 years agoBrand expertA: Hi, SweetShopper! Regarding your question about the Sony WHCH710N Noise Canceling Over-Ear Bluetooth Wireless Headphones: Yes the noise cancelling will still work even when music is not playing. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byPatrick - 2 years agoTarget expert support
Q: Are they compatible with Dolby Atmos
submitted by Coach - 2 years ago
A: Hi Coach, Thanks for your inquiry. Dolby Atmos is not supported by these headphones. The WHCH710N is still an amazing headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Regards, -Ralph
submitted bySonyListens - 2 years agoBrand expertA: Hi, Coach! Regarding your question about the Sony WHCH710N Noise Canceling Over-Ear Bluetooth Wireless Headphones: I was unable to find Dolby Atmos mentioned in this products manual. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byRobert - 2 years agoTarget expert support
Q: Can I talk to my cellphone?
submitted by Sunshine - 2 years ago
A: Hi Sunshine thanks for your inquiry. Yes. You can use these headphones for phone conversation. I hope this helps. Regards, Erin
submitted bySonyListens - 1 month agoBrand expert
Q: Can you use these with a ps4? And how is the quality?
submitted by Bree - 3 years ago
A: Hi Bree, These headphones are designed for music playback. We cannot guarantee that it will work flawlessly with PS4. We recommend using headphones that are designed for game consoles such as our PlayStation headsets. Regards, Erin
submitted bySonyListens - 3 years agoBrand expertA: Hi, Bree! Regarding your question about the Sony WHCH710N Noise Cancelling Wireless Over-Ear Headphones: Unfortunaly the PlayStation 4 requires you to use of specific wireless Bluetooth headphones, and do not work with just any Bluetooth headset. Type 80110465 into the Target search bar above to be taken to a Turtle Beach wireless headset that works fantastic! If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byRobert - 3 years agoTarget expert support
Q: Do Touch Sensor controls pause/play/skip tracks, control volume? Can i skip songs or go back to previous by touching headphones?
submitted by PunX - 3 years ago
A: Hi PunX, these don't have a touch sensor. You can use the buttons to pause/play/skip tracks and control volume. Regards, Erin
submitted bySonyListens - 3 years agoBrand expertA: These do not have "Touch Sensor" controls. They have buttons for volume, play/pause, etc.
submitted byMatt - 3 years ago
Q: Can you plug it into a computer and when traveling plug it into the AV equipment on a plane?
submitted by pointer8708 - 3 years ago
A: Hi pointer8708, the headphones come with a headphone cord that you can use with your computer. However, it doesn't come with in-flight adapter. Regards, Erin
submitted bySonyListens - 3 years agoBrand expertA: Yes it comes with a standard 3.5mm jack cable. I'm using these with my computer at the moment that way.
submitted byMatt - 3 years ago
Q: Can these be used with an Ipad?
submitted by Lisa 22 - 3 years ago
A: Hi, Lisa 22! Regarding your question about the Sony WHCH710N Noise Cancelling Wireless Over-Ear Headphones: Yes! So long as the iPad in question has bluetooth capability. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byTaylor - 3 years agoTarget expert supportA: Hi Lisa 22, thanks for your inquiry. Yes. You can pair these with your iPad. Regards, Erin
submitted bySonyListens - 3 years agoBrand expert
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3.9 out of 5 stars with 352 reviews
54% would recommend
59 recommendations
WH-CH710N
4 out of 5 stars
Iansau - 25 days ago
originally posted on sony.com
Received product as part of promotion with xperia phone. Decent sound quality but do seem to crackle a little if moved while using. Overall though good build and compare well with previous sennheiser hd 450.
1 reply from Sony Support Team team - 22 days ago
Hello, Thank you for your review. We're glad to hear that you're enjoying your Sony WH-CH710N headset, yet we're sorry to learn that you're experiencing crackles with it when you're moving, and we'd like to help. Please, check the steps here: https://cutt.ly/LwYAL69L If the issue still persists, please try the following steps to attempt to fix this issue: - Reset the headset: https://cutt.ly/NwYAZhos - Initialize the headset: https://cutt.ly/EwYAZTg4 If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL Mazen @ Sony Support UK
cheap plastic garbage. buy bose instead.
1 out of 5 stars
Thumbs down graphic, would not recommend
hdean3 - 28 days ago, Verified purchaser
the plastic above the headphones in the arms cracked shortly after buying. sony refused warrantly saying it was physical damage. these things are cheaply made. buy bose instead.
Plastic broke after a year !
1 out of 5 stars
yvettemouse - 2 months ago
originally posted on sony.com
Noise cancelling and sound quality was good. However, the design is awful. The plastic parts of BOTH ear pieces broke within a year of having these, so now they are completely unusable. Really disappointed and expected them to last longer given the price. The microphone is awful too - completely useless for phone calls which was really inconvenient.
1 reply from Sony Support Team team - 2 months ago
Hello, Thank you for your review. We're sorry to learn that the build quality of the Sony WH-CH710N headset didn't meet your expectations and that its plastic has broken. We highly appreciate your valued feedback, we are always delighted to hear from our customers, and are always working to develop our products to what suits your needs. We have flagged your feedback as voice of customer, to the concerned team for future consideration. In order to solve the mic issue, you can try the following steps: - Restart the connected device - Try speaking louder, as the ambient sound may prevent your voice from being heard. - Test with another device. - Reset the headset: https://cutt.ly/XwmsdqYM - Initialize the headset: https://cutt.ly/PwmsdhiM If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL Mazen @ Sony Support UK
Great.
4 out of 5 stars
- 3 months ago
originally posted on sony.com
I got these for Christmas, and they lasted about 8 months under normal use. They were amazing when they worked, but the left adjustment thing broke.
Great sound, but plastic portions started to break
2 out of 5 stars
BobKot - 4 months ago
originally posted on sony.com
Sound is great, comfortable on head. But plastic portions has started breaking and falling off. Disappointed.
Noise cancelling is fantastic and it is comfortabl
5 out of 5 stars
- 4 months ago
originally posted on sony.com
I got this for my teen who has autism and auditory processing struggles. She loves it, it is comfortable for her and filters out really well. Charges easy and fast and the headband is great as well. love this product!
1 reply from Sony North America Customer Support team - 4 months ago
Hi farmgirl1820, We are glad to hear your teen is enjoying her new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
Great for 6 months until it fell apart at the seams.
2 out of 5 stars
Thumbs down graphic, would not recommend
Heather Lee - 5 months ago, Verified purchaser
I bought these headphones in December at Target. They have been great, and I used them daily. In the normal course of daily use, as I always did, I lifted the headphones to put on my head. Nothing different or rough or bigger head than usual or anything. But this time, as I put them on, the left earpiece just broke at the joint connecting it to headband. It didn't disconnect, but it just dangles there and could not be securely reattached. And now the sound doesn't work through that side either. As this is normal use, and the manufacturing quality should have them at least last the whole warranty year being used normally, they should have been replaced. However Sony said their warranty does not cover "physical damage." I would have thought that Sony, a huge company with a lot of money, would stand by the quality of their products if they break with normal use during the warranty period. Very disappointed.
Audio performance let down by a cheap headband
2 out of 5 stars
IanRTaylorUK - 6 months ago
originally posted on sony.com
I bought these as a long overdue replacement for my GoJi Over Ear Headphones. The audio performance and battery life are good BUT the headband has fragile clips at the end of the padded section. One side cracked, the other broken and fallen off. I pride myself as someone who looks after their kit. So disappointing that these broke so easily and quickly.
1 reply from Sony Support Team team - 6 months ago
Hi, Thank you for leaving your review, and we're sorry to hear that our headphones haven't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible. Rest assured, we will certainly pass your feedback through the relevant channels to ensure it can be considered in future designs and updates. Feel free to reach out to us over the phone, chat support and email using the details here: https://bit.ly/3xPUapp to provide you with all the details about the repair process, and hope to hear you're enjoying your headphones once again soon, especially since you've been a loyal Sony fan for years and hopefully for many more years to come. Mennah @Sony Support UK
Solid headphones
4 out of 5 stars
ruso22 - 7 months ago
originally posted on sony.com
Good headphones, used them way too often and pushed them to their limits and withstood abuse of constant daily used
Great look
5 out of 5 stars
marvelous909 - 8 months ago
originally posted on sony.com
I was looking for some headphones that would cancel all the noise at a gym. But that wouldn’t cost so much. I had been using galaxy buds. I wasn’t sure if I would like them. But they have been perfect for the gym setting including at home haha
1 reply from Sony North America Customer Support team - 8 months ago
Hi marvelous909, Fantastic! You've made a great choice! We are thrilled to know that you find our WH-CH710N perfect for your needs. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. Additionally, it has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N uses a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you so much for purchasing our WH-CH710N and for choosing Sony! - Romeo
Noise AMPLIFIED
2 out of 5 stars
Thumbs down graphic, would not recommend
Sltinn - 8 months ago, Verified purchaser
So excited to buy these headphones as a Christmas gift for my daughter. White noise cancelling headphones were at the top of her list! I got a great deal on them off the Target app ! The headphones worked well except for the noise cancelling which was the main reason I chose them. Whenever I called her all I could here was everything in the background AMPLIFIED!!!! So if noise cancelling is important to you these may not be your first choice!
1 reply from SonyListens team - 8 months ago
Hi Sltinn, We are sorry to hear you are having an issue with your Sony wireless noise canceling headphones. If the effect of noise canceling is not sufficient, you can follow the guide here to isolate and hopefully resolve this issue: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752735.html. We can also reset and initialize the headset to restore factory settings by follow the guide from the links below. - https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752743.html - https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752746.html Should you need further assistance, you can email us at socialsupport@am.sony.com. Sincerely, Vincent
Perfect noise canceling headphones
5 out of 5 stars
katerynap6 - 9 months ago
originally posted on influenster.com
Great headphones when you are flying. You cannot hear the sound of the engines so can can fully enjoy music or movies. Also perfect for staying or movie in coffee shops.
1 reply from Sony North America Customer Support team - 9 months ago
Hi katerynap6, Amazing! We're thrilled that the noise canceling function of the headphones is perfect for your lifestyle. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you for choosing Sony! -Ralph
great, just hurt top of head after wearing for too
4 out of 5 stars
colleeno27 - 9 months ago
originally posted on influenster.com
love these headphones. got them as a gift and didn’t think i would like them but love wearing them since they’re noise cancelling and can’t fall out of my ears. only problem i’ve had is when i wear them for a while (noticed while on a flight) they start to hurt the top of my head where the band sits on the top. other than that they’re great and it’s super easy to use them
1 reply from Sony North America Customer Support team - 9 months ago
Hi colleeno27, Thank you for the review and we're glad to hear that you love the headphones. We're sorry to hear that. The longer you wear headphones, the more your ears or head may hurt. You may need to limit your headphone usage. You can also use the headphone slider for adjustment. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.Thank you for choosing Sony! -David
Great sound but uncomfortable after a while
4 out of 5 stars
AdamF91 - 9 months ago
originally posted on sony.com
Keeps charge well, great sound but my ears get extremely hot after 15 minutes of use.
1 reply from Sony Support Team team - 9 months ago
Hi AdamF91, Thank you for your review. We're glad to hear that you're enjoying your headphones, and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members. You may check this one regarding using the unit for long periods: http://bit.ly/3yrlDQE. Rest assured, we'll pass your feedback to the relevant channels for future consideration and development. If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL Sawy @Sony Support UK
Gym Headphones
5 out of 5 stars
Thumbs up graphic, would recommend
Gymdupz - 9 months ago, Verified purchaser
Favorite gym headphones ! Hade them for a year and the noice canceling is still AMAZING!
1 reply from SonyListens team - 9 months ago
Hello Gymdupz, That's awesome! We are glad to hear that your Sony WHCH710N headphones are your favorite headphones. Our WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear. With up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing Sony! Vincent
horrible quality
1 out of 5 stars
Tonii07202005 - 10 months ago
originally posted on sony.com
headphones broke after 3 months. would not recommend
1 reply from Sony North America Customer Support team - 10 months ago
Hi Tonii07202005, Thank you for reaching out to us. We're sorry to hear that your WHCH710N headphones is broken after 3 months of use. This is definitely not the experience we want you to have with our product. For better assistance, may we know what happened on the unit? May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com: Name: Sony.com Username: Telephone Number: Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
No
2 out of 5 stars
Thumbs down graphic, would not recommend
HACM - 10 months ago, Verified purchaser
Ho ho ho hell no, cheap plastic, microphone does not work, sounds like you’re talking inside a volcano. Noise cancelling bad, not worth the price
1 reply from SonyListens team - 10 months ago
Hi HACM, We regret to hear that you are having issues with your Sony wireless noise canceling headphones. This is definitely not the customer experience we want you to have. To isolate and hopefully resolve these issues, we can reset and initialize the headphones to restore factory settings by following the guide from the links below: - https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752743.html - https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752746.html If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Sincerely, Vincent
broke by day 213
2 out of 5 stars
helloello99 - 10 months ago
originally posted on sony.com
bought this on april 23,2022; a small piece broke off but it still worked fine. today i noticed that the left ear piece was completely messed up, and even though i can still listen to music, it sit on my head correctly
1 reply from Sony North America Customer Support team - 10 months ago
Hi helloello99, Thank you for the review and we're sorry to hear what happened with your headphones. For us to better assist you, please email us at socialsupport@am.sony.com with the following details: Name: Sony Username: Model Number: Issue: Telephone Number: Regards, David
So comfortable and look great!
4 out of 5 stars
Kaaate - 11 months ago
originally posted on sony.com
I bought these to replace some Sennheiser headphone which I had bought when these were out of stock! I wish I had just waited as these Sony ones are so much nicer and way more comfortable to wear. They are so light on your ears and head and the sound quality is great!
1 reply from Sony Support Team team - 11 months ago
Hi Kaaate, Thank you for your review. We're glad to hear that you're enjoying your headphones and happy with the sound quality we always aim to deliver! We're also glad to keep you as one of our loyal family members and hope you continue to enjoy it for years to come! Don't hesitate to reach out to us over the phone, chat support and email using the details here: https://bit.ly/3xPUapp to provide us with any further feedback you may have, we’re always delighted to hear from our customers! Mennah @Sony Support UK
Expected Better
1 out of 5 stars
- 11 months ago
originally posted on sony.com
I just bought a brand new pair of Sony WH-CH710N model black. The quality is not at all what I expected after hearing nothing but good things about the brand. Probably should’ve started with the newest model to get the best experience.
1 reply from Sony North America Customer Support team - 11 months ago
Hi ValiaAura, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your new SONY unit. We'd love to turn your opinion around and help you out. We need more details so we can better assist you with your issue. Please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, ~Earl