A: The heyday™ True Wireless Bluetooth Sport Earbuds – Black/Gold offers true wireless sound, but is not active noise cancelling.
A: Hello Heathers - True Wireless Sport Earbuds: This could be a few different things, the first thing I would try is cleaning the case where the earbud plugs in with isopropyl alcohol and a cotton swab just in case something is stopping it from making the connection. If that doesn't work it would more than likely either be an issue with the charger or the battery, you do have a one year manufacturer's guarantee for all Heyday products at any Target location with a valid receipt. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST. _ jodi
A: Hello Buffy, I hope this helps with the low sounds you are having with your headphones. Your device may be configured to keep the volume down via software controls. iOS: Go to Settings > Sounds & Haptics > Headphone Safety. If the Reduce Loud Sounds switch is on, turn it off. Android: Go to Settings > Sound > Volume. You'll see four sound sliders for Ringtone, Notification, Touch Feedback, and Media. You can also set the volume keys to either turn up the volume across all apps or in individual media apps, by enabling the switch Volume Keys for Media.
A: Hello! Ensure device you are attempting to pair has Bluetooth enabled. (2) When Bluetooth enabled device is on, press and hold-down the power button (located on charging case). (3) In settings, the Heyday device should appear for pairing. Select device and allow these to pair. We hope this helps, and please reach out with any additional questions.
A: Hi, Linda! Regarding your question about the heyday? True Wireless Sport Earbuds: You may want to check to make sure that you have the earbuds set up for both call and media audio in your settings. The following is a link to the manual for these earbuds: https://fcc.report/FCC-ID/2AVTM-TT2108/5096858.pdf If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A: Hi, Guest! Regarding your question about the heyday? True Wireless Sport Earbuds: These are sweat and water resistant, however I would not recommend submerging them in water. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A: Hi, Tina! Regarding your question about the heyday? True Wireless Sport Earbuds: This could be a few different things, the first thing I would try is cleaning the case where the earbud plugs in with isopropyl alcohol and a cotton swab just in case something is stopping it from making the connection. If that doesn't work it would more than likely either be an issue with the charger on the right side or the battery in the earbud itself, though you do have a one year manufacturer's guarantee for all Heyday products at any Target location if that is the case. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A: Hi, Michele! Regarding your question about the heyday? True Wireless Sport Earbuds: They do! These are compatible with an Bluetooth supporting device, including your iPhone 12! If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.