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Sponsored

Samsung 55" The Frame Smart 4K UHD TV - Charcoal Black (QN55LS03B)

Samsung 55" The Frame Smart 4K UHD TV - Charcoal Black (QN55LS03B) - image 1 of 4
Samsung 55" The Frame Smart 4K UHD TV - Charcoal Black (QN55LS03B) - image 2 of 4
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Samsung 55" The Frame Smart 4K UHD TV - Charcoal Black (QN55LS03B) - image 4 of 4
Samsung 55" The Frame Smart 4K UHD TV - Charcoal Black (QN55LS03B) - image 1 of 4
$1499.99 when purchased online

About this item

Highlights

  • Art Mode* - Enjoy your personal art exhibit when you’re not watching TV. Just switch on Art Mode. When the TV’s off, The Frame becomes a display of your art collection, thanks to the built in motion sensor. Show off your own photos and art or from Samsung’s Art Store.*Art store fees apply for subscription service.
  • QLED 4K TV with 100% Color Volume* - Bask in a billion shades of brilliant color at 100% Color Volume. Quantum Dot technology brings you a gorgeous picture by transforming light into vivid color that stays true for bold detail, even as the scene brightens. *QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
  • Anti Reflection with Matte Display - Enjoy more screen visibility with virtually no light reflection, night or day. Now what's on your display can look as good in the morning as it does at night with the lights on. Anti Reflection and the Matte Display Film limits light distraction by reducing glare.
  • Slim Fit Wall Mount Included - Hang The Frame flush against the wall to look like the real thing with the Slim Fit Wall Mount. Even more, limit the cable clutter to just One Invisible Connection cable that goes to the Slim One Connect box to keep all eyes on what’s on actual display. *A small gap between the wall and TV may occur if wall is not 100% flat or is constructed off angle to the floor or if installed incorrectly.
  • Customizable Bezel - Complement your style with the Customizable Bezel for The Frame. Pick the bezel type and color to fit you home décor, and simply snap it on. It’s magnetic making it easy to change when the mood or inspiration strikes. *Bezels sold separately. Beveled style is only available for 65" and 55".
  • Quantum HDR - Go beyond HDTV with Quantum HDR that delivers an expanded range of color and contrast. With an impressive spectrum that deepens blacks and brightens whites, you’ll finally see the details in the Hollywood movies and shows with HDR.
  • Art Store* - Bring artwork from world famous galleries and museums into your living room. With a subscription to Samsung’s Art Store, you have unlimited access to a library of over 1,400 new and classic pieces of art from established and emerging artists. *Fees apply to subscription service.
  • Samsung Collection - Exhibit your own photography, family portraits and other memories. It’s easy to upload them to The Frame from your phone or a USB flash drive. And with 6GB of storage in My Collection, you’ve got lots of room to share masterpieces of your own making.
  • Motion Sensor* - Set up your art to display when you’re in the room, and turn off when you’re not. Intelligent motion sensors help you maximize energy efficiency. *Motion Sensor operates only in Art Mode. Performance may vary depending on the lighting condition.
  • Smart TV Powered by Tizen - Stream your favorite shows. Play games. Work out with a trainer. Do all you enjoy with Smart TV Powered by Tizen. Discover your must have apps and streaming services all just a few clicks away.

Description

#1 in Overall Customer Satisfaction
#1 in Overall Product Quality
#1 in Overall Service Quality
Samsung TVs were ranked #1 for these categories in the 2022 American Customer Satisfaction Index surveys.*
*Compared to other measured TV manufacturers in the 2022 American Customer Satisfaction Index (ACSI®) survey of customers.
The American Customer Satisfaction Index (ACSI®) is a national measure of customer satisfaction since 1994, trusted by US government and reflecting annual feedback from more than 250K US consumers.

Artwork, shows, movies and memories display what you love on the picture frame like TV. On The Frame, see everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit. With Anti Reflection and the Matte Display, it’s easy on the eyes. Customize The Frame with a stylish bezel (sold separately) to fit your décor and hang it flush against the wall to look just like the real thing. *QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
Dimensions (Overall): 27.9 Inches (H) x 48.7 Inches (W) x 1 Inches (D)
Weight: 38.1 Pounds
Electronics Condition: New
Electronics Features: Bixby Built-In, Gaming Mode, Smart TV, Bluetooth, HDR10, Google Assistant Built-in, Alexa Built-in, 4K Ultra High Definition, Streaming Capability, Wi-Fi
Aspect Ratio: 16:9 Aspect Ratio
Screen Resolution: 4K
Native screen refresh rate: 120 Hz
Wireless Technology: Bluetooth, Wi-Fi
Screen Size: 54.6 Inches
Stand Depth: 9 Inches
Stand Width: 35.3 Inches
Compatible With: Samsung TV Plus, Netflix, YouTube, Max, Disney+, Sling TV, Apple TV+, Spotify, Amazon Video, Hulu
VESA Mounting Standard: No Mounting
Product Depth with Stand: 9 Inches
Product Height with Stand: 29.3 Inches
Product Width with Stand: 48.7 Inches
Backlight type: LED Edge-Lit
Smart platform: Samsung Smart TV
Voice assistant built-in: Bixby Built-In, Alexa Built-in
Number of HDMI ports: 4
High Dynamic Range (HDR): Hybrid Log-Gamma (HLG), HDR10+
Screen Mirroring Technology: Smart View, Apple Airplay
Battery: No Battery Used
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 85412331
UPC: 887276626154
Item Number (DPCI): 008-09-4001
Origin: Imported
Energy Guide Label Required:
ENERGYGUIDE LABEL REQUIRED
WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov www.p65warnings.ca.gov
If the item details above aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 7.3 inches length x 55.3 inches width x 33.3 inches height
Estimated ship weight: 58 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: United States Minor Outlying Islands, American Samoa (see also separate entry under AS), Puerto Rico (see also separate entry under PR), Northern Mariana Islands, Virgin Islands, U.S., APO/FPO, Guam (see also separate entry under GU)
This item ships in its original packaging, revealing what’s inside. ·Details

Return details

This item can be returned to any Target store or Target.com.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.

Q: Is this the 2023 version?

submitted by Tina - 2 months ago
  • A: Hi Tina, thanks for reaching out about Samsung 55" The Frame Smart 4K UHD TV - Charcoal Black (QN55LS03B). This is the 2022 model. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJoe - 2 months ago
    Target staff support
  • A: Hi Tina - The Frame (LS03B) TV is a 2022 model. ~ Samsung Specialist

    submitted bySamsung - 2 months ago
    Brand expert

Q: How long is the cable that connects the TV frame to the One Connection box?

submitted by Curious - 1 year ago
  • A: Hi Curious! The One Invisible Connection Cable included with The Frame TV is 5m (16.4 ft) in length. ~ Samsung Specialist

    submitted bySamsung - 1 year ago
    Brand expert

Q: If I had placed this over my fireplace, and I don't have a cabinet underneath, where can I place the connection box out of sight? How large is the box?

submitted by Lindamail - 1 year ago
  • A: Hi Lindamail - The One Invisible Connection cable allows you to place your TV accessories wherever works best for you. The dimensions of the One Connect Box are 13.7 x 2.6 x 5.4 (WxHxD in inches). ~ Samsung Specialist

    submitted bySamsung - 1 year ago
    Brand expert

Q: Hi does this come with the One Connect box?

submitted by MMarka - 1 year ago
  • A: Hi MMarka! Yes, The Frame TV comes with a One Connect Box, allowing you to connect your components to one separate box, not to the back of the TV. Your TV is connected to the One Connect Box with the One Invisible Connection – a translucent cable allowing you to place your TV accessories wherever works best for you. ~ Samsung Specialist

    submitted bySamsung - 1 year ago
    Brand expert

Q: Can this TV be mounted with a different mount that can pull it away from the wall and angle it to the right or left? Or can it only be flush against the wall?

submitted by Claire - 1 year ago
  • A: Hi Claire! The Frame TV comes with a Slim Fit Wall Mount for mounting flush to the wall. However, if you want to mount it on an extendable arm/full motion wall mount, it's also VESA Compliant and works with any universal wall mount or stand that is also VESA Compliant and designed for the TV's size. For the 55" Frame TV, you'd need a VESA bolt pattern of 200mm x 200mm. Hope this helps! ~ Samsung Specialist

    submitted bySamsung - 1 year ago
    Brand expert
4.5 out of 5 stars with 1155 reviews
50% would recommend
8 recommendations
black levels: 3.5 out of 5
sound quality: 3.33 out of 5
color quality: 3.67 out of 5
features: 3.67 out of 5
brightness: 3.67 out of 5

Great for the one year it lasted

2 out of 5 stars
Mike - 5 days ago
originally posted on Samsung US
We love the TV; however, after almost exactly one year of use, the screen has a huge dark spot on one side. I’ve tried all the troubleshooting to fix it, but it seems to be a hardware issue. My problem is I bought this TV while we were building a house so it sat in a box for 8 months before I installed it. A year into actually using it and it’s not working properly. This seems to be a big issue for these TVs. We don’t watch that much TV. It spends most of its life on art display. I’m 47 and every TV I’ve ever owned has lasted at least 10 years or more. I have one one the back porch in the elements that’s 8 years old and still kicking no problem. Even if this was still under warranty, what a hassle for a barely used TV. We really loved the TV and get comments on it all the time. Not sure I’d buy/recommend it again especially since this seems to be a common issue with Samsung TVs.
1 reply from Samsung Specialist team - 5 days ago
Mike, We appreciate your feedback regarding the screen abnormalities you’re seeing on your Frame TV. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test You may also want to try resetting your picture settings: Settings > All Settings > Picture > Expert Settings > Reset Picture. If you're still noticing spots after performing the above, your unit may require service. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area on Samsung's website. From the landing page, navigate to Support (upper right corner) and select Schedule a Service Appointment. This will allow you to find a location nearest you to help you with your repair. If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info ~ Samsung Specialist
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AVOID LIKE THE PLAGUE!

1 out of 5 stars
Samstunks - 14 days ago
originally posted on Samsung US
Very expensive Framed wall garbage. Annoying ads that privacy setting options say will stop ads but do not. WiFi connection constantly drops. Inferior picture quality. Will never buy another Samsung product of any sort.
1 reply from Samsung Specialist team - 12 days ago
Hi there, Thank you for sharing your experience with Wi-Fi connectivity on your Frame TV. This may be caused by a network issue. You might want to go through these steps to check your network connection: 1) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 2) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point. 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust. Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1. Standard: Is the default mode suitable for general viewing environments 2. Dynamic: Makes the picture brighter and clearer in bright viewing environments 3. Eco: Provided to save energy 4. Movie: Suitable for watching TV or movies in a dark room 5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching. You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings). For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
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Highly recommend

5 out of 5 stars
Selkirk Rider - 16 days ago
originally posted on Samsung Canada
An amazing picture and the Frame option is fun! Also looks great when not in use due to the ultra thin design.
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55" Frmae

4 out of 5 stars
mark rumal - 17 days ago
originally posted on Samsung Canada
good choice to our living room match the hall design
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Faulty Remote Control

1 out of 5 stars
cedricv - 18 days ago
originally posted on Samsung US
Very disappointed. I purchased 2 TVs, 1x 55" and 1x 85" in Nov 2022. 15 months later, both remote controls are not functioning. I have attempted all known troubleshooting methods, yet none have been successful in resolving the issue. So frustrating, especially after considering how much I paid for these devices.
1 reply from Samsung Specialist team - 18 days ago
cedricv, I’m sorry to hear your Frame TV’s remote is not working as expected. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds. After performing the reset, you'll need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected. If the remote is still not working: 1. Unplug the TV for 30 seconds, and plug it back in. 2. Try moving closer to the TV and re-pairing. 3. Check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery. 4. Check for available firmware updates on your TV. Go to: Home > Menu > Settings > Support > Software Update > Update Now I hope the above helps. Should the issue persist, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
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Sleek and tidy

3 out of 5 stars
julands - 20 days ago
originally posted on Samsung Canada
I like the look, as it blends in with my room decor. It’s a good tv for everyday use, and has nice resolution. If I have to watch a movie I would watch on a bigger screen, which we have. It’s mildly expensive even on sale and for the size of the 43”, but I was determined to get one.
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Sing no to samsung

1 out of 5 stars
Thumbs down graphic, would not recommend
Marinara connessiour - 23 days ago
AWFUL do NOT buy!!!!! All Samsung products are trash, our Samsung tv broke for absolutely no reason after 1.5 years. Bought a Samsung dishwasher right before that, doesn’t work. Bought a Samsung stove, stove top is in pieces and peeling off, Samsung washer and dryer pooped the bed, n o m o r e s a m s u n g
1 reply from Samsung team - 23 days ago
Marinara connessiour, I’m sorry to hear of the issues you’re experiencing with Samsung’s Frame TV. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/ If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist
sound quality: 1 out of 5
color quality: 1 out of 5
black levels: 1 out of 5
features: 1 out of 5
brightness: 1 out of 5
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Terrible TV. Do not buy

1 out of 5 stars
ATrain - 24 days ago
originally posted on Samsung US
This is a terrible tv. I can't get it to connect via LAN. It keeps disconnecting and connecting. It also keeps disconnecting and connecting my sound bar. I have also tried to pair other remotes and controllers on this tv. Some work and some do not. Additionally, I am now having issues with the remote. I have spoken to Samsung support and their only remedy to is to order a new remote for an additional fee via Samsung Parts. I am highly disappointed with this tv and very much regret buying it.
1 reply from Samsung Specialist team - 23 days ago
ATrain, Thank you for sharing your experience. If your Frame TV has difficulties connecting to the internet, please try the following troubleshooting steps: 1) Check the network and the status of your access point. 2) On the remote control, press the button and move to Settings using the directional button. 3) Select Menu > Settings > All Settings > Connection > Network > Network Status to check the network status. 4) If the network isn't connected, a network reset may be required. 5) Make sure that your access point is working properly. Check the LED indicators on your access point to make sure it is operating normally. 6) If you are using a wireless access point, check the access point location. If the access point is too far from the TV, move it closer. 7) Try rebooting the access point by disconnecting and reconnecting the power connector. It may take 1 to 2 minutes until the access point comes back online after a reboot. 8) If the same problem continues, select Menu > Settings > All Settings > Connection > Network > Network Status > IP Settings to change to a different DNS server. If a test occurs, cancel it and select IP Settings. 9) Select DNS Setting Enter manually. 10) Select DNS Server, enter 8.8.8.8, then select OK. 11) If the same problem continues, a software update or factory reset may be required. For optimal performance, please also make sure that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. Should you need further help, please call Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist
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DO NOT ORDER THIS TV or Care Plus Warranty

1 out of 5 stars
KuHi - 26 days ago
originally posted on Samsung US
Do not order this TV. The remotes go bad and the remotes are on backorder till June of 2024. And Care Plus Warranty doesn't matter as you're buying a TV that won't work without the remote.
1 reply from Samsung Specialist team - 26 days ago
KuHi, I'm sorry to hear of the remote issues you've experienced, and we greatly appreciate your patience while awaiting a replacement. In the meantime, please know you can use the following to control your TV: - Using the TV Control button (beneath the Samsung logo on the TV). This will allow you to turn your TV on/off, change the channel, adjust volume levels, and switch sources. - With the SmartThings app on a mobile device. The app will act just as your remote would. If you haven't set up SmartThings yet, here's how: 1. Turn on your TV. Then, on your phone, open the SmartThings app. 2. Tap the Device tab, tap the Home icon, and then select the location where you'd like to add the TV. Tap Add (the plus sign), and then tap Add device. 3. Under the "By device type" tab, tap TV, and then tap Samsung. 4. Tap TV again, and then tap Start. Select a location and room, and then tap Next. 5. From here, select your desired TV from the list of available devices. 6. Use the remote to select OK on the TV screen. 7. Once the TV has been added, use the SmartThings app on your phone to rename it, and then tap Done. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
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FANTASIC TV

5 out of 5 stars
Alan Baillie - 29 days ago
originally posted on Samsung Canada
Very happy with the TV. Would recommend it to anyone.
1 reply from Samsung Support Team team - 23 days ago
Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.
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Excellent TV, Except When it Crashes

3 out of 5 stars
RLTiv - 1 month ago
originally posted on Samsung US
We've had the 43" Frame TV for ten months now, and on the whole it's excellent. Good picture quality, the Atmos sound works great, there are a sufficient number of inputs for us to use all our devices (that was a big issue in selecting this set), and we love the art feature when the TV sleeps. This is all terrific. But... None of it matters if the TV won't work. And lately, an intermittent problem has become a daily problem. It manifests in random ways: one day there's picture but no sound; the next day there's sound but no picture; the day after that, there's neither picture nor sound. We often--but not always--get an error message telling us there's an HDMI issue, even though I upgraded all of our HDMI cables with highly-rated cables just last year. They're the same cables that work fine most of the time, until suddenly the error message pops up again. In almost every instance, unplugging and replugging the black box that runs the Frame TV clears the problem. So although there are always multiple possibilities when trying to diagnose issues like these in a system with many devices, particularly when the problems manifest in such different ways, the fact that I start with the Frame TV box--and that that almost always makes the problem go away--makes it pretty clear where the issue is. And for a TV that's less than a year old, this really isn't acceptable. It's a pain when you have to do a hard reboot every single day, and I have to say I'm being generous in only deducting two stars for this. Thanks for reading.
1 reply from Samsung Specialist team - 1 month ago
RLTiv, We appreciate you taking the time to let us know about your experience with your Frame TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
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Great picture

5 out of 5 stars
Janet2 - 1 month ago
originally posted on Samsung Canada
Love the added art work along with GreatTV picture and sound without added speakers
1 reply from Samsung Support Team team - 1 month ago
Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.
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Hardware good software so so!

4 out of 5 stars
TvKing - 1 month ago
originally posted on Samsung Canada
I really like the TV does exactly what I thought it would do. But the interface with the TV is complex not intuitive and sometimes frustrating. Wish the art mode had a timer mode where it would automatically turn off at a specific time at night and on at a specific time in the morning.
1 reply from Samsung Support Team team - 1 month ago
Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.
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Good TV

4 out of 5 stars
Good TV - 1 month ago
originally posted on Samsung Canada
This is a good TV but doesn't stand out as being anything extraordinary. I thought the picture would be outstanding but quite frankly, I don't see it as being any better than the 15 year-old Sharp Aquos that it replaced. My biggest beef with this new Samsung is it doesn't recognize our TV provider and it just shows up on the apps as "HDMI 1" and we have to use the old remote to control the TV when we're watching regular channels. Bell Fibe TV is one of the most popular TV Providers and it's a major shortfall not to even recognize it. Another beef is that not enough pictures are provided for the frame art. We get a few basic samples and then you want to nickel and dime us for more. Come on folks, with what we paid for this, you can't give us more pictures??!! Speaking of art mode, getting onto that setting could be easier. You have to hit the power button just right to activate it, sometimes you have to try several times before you get it. Why isn't there an "Art Mode" button on the remote. Did you not test this with actual users? While I've clicked the "Yes" button below to recommend to a friend, it would just be along with some others. I rate it as good, but just average good. It's not outstanding at anything, and has some shortfalls as noted above It's rather shabby that below, you make us acknowledge we've read and accept the conditions for your "Enter to Win a Prize" contest that expired nearly 5 months ago.
1 reply from Samsung Support Team team - 1 month ago
Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.
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Excellent when it works

3 out of 5 stars
JoRL - 1 month ago
originally posted on Samsung Canada
Excellent when it works. However, our Frame randomly switches from Art Mode to TV mode on its own. We have come home a number of times to find one of the Samsung TV stations playing. I have updated the software, tried changing various settings but nothing seems to work. If one searches online for help with this problem, one finds many people have experienced the same problem. I can't find anything in the Samsung online support that recognizes this problem.
1 reply from Samsung Support Team team - 1 month ago
Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.
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Surprised

5 out of 5 stars
Casa Kaui B&B - 1 month ago
originally posted on Samsung Canada
We got the 85” frame for our new Bed and Breakfast. Surprisingly impressed with the picture quality on TV! The art mode speaks for itself, but this tv is great. We are so pleased.
1 reply from Samsung Support Team team - 1 month ago
Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.
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The Frame TV 65”

5 out of 5 stars
WQDd - 1 month ago
originally posted on Samsung Canada
Not only for entertainment, but also a piece of art in my living room.
1 reply from Samsung Support Team team - 1 month ago
Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.
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Love this tv!

5 out of 5 stars
Svetlana - 1 month ago
originally posted on Samsung Canada
Looks like a gorgeous piece of art when turned off The picture quality is outstanding when watching tv. Highly recommend.
1 reply from Samsung Support Team team - 1 month ago
Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.
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Very disapointed

1 out of 5 stars
Wander - 1 month ago
originally posted on Samsung US
Hello!! After only a year and a half some lines appeared in the screen, and to fix it would cost the price of a new TV. Very disapointed with Samsung The Frame. Do not recommend.
1 reply from Samsung Specialist team - 1 month ago
Wander, I’m sorry to hear of the issues you’re experiencing with Samsung’s Frame TV. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area on Samsung's website. From the landing page, navigate to Support (upper right corner) and select Schedule a Service Appointment. This will allow you to find a location nearest you to help you with your repair. If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist
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Don’t even have to watch TV to enjoy it.

5 out of 5 stars
Beth Lawton - 1 month ago
originally posted on Samsung Canada
No surprise that the quality is great, but we’ve had many compliments on ‘our’ artwork when the TV is off; truly art gallery grade (so much better than looking at a black hole on the wall). Nice, as well, that you can choose your colour of frame.
1 reply from Samsung Support Team team - 1 month ago
Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.
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