About this item
Highlights
- Use with Vicks Vaposteam for medicated cough relief and VapoPads for soothing mental vapors
- Use of warm steam helps temporarily relieve cough and congestion symptoms
- Protective Steam Guard Design
- Wide tank opening allows for easy filling and cleaning
- Designed for small to medium rooms
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Q: Is this humidifier really loud? I am looking for one for my newborn baby. Also is the night light too bright?
A: Thank you for your inquiry Katie. This unit is fairly silent, making little more than a hiss. For the light, we cannot say if it will be too bright or night. However, you can place this on the opposite side of the room from your newborn and that will reduce the light near them as they sleep if you find it is too bright. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.
submitted byManufacturer Tech Support - 5 years agoBrand expertA: Tried using this tonight but the smell was strong in my babies room. Tur we it off and read reviews that infants shouldn't use this product?
submitted byNicole - 3 years agoA: Not loud, just bought mine from target. I have mine on a plastic bin, with a towel on it. This has been great so far, day 3. My baby is 7 months old. I Didn't want to risk any moister on my wood furniture.
submitted byMommyof1 - 6 years ago
Q: Do I have to use distilled water?
A: Thank you for your inquiry. We recommend using faucet water in the Vicks Warm Steam Vaporizer Humidifier, as the minerals in tap water help produce steam effectively. If you have any additional questions or need further assistance, please reach out to us at SocialSupport@helenoftroy.com.
submitted byManufacturer Tech Support - 1 month agoBrand expertA: Thank you for your question. Please reach out to our friends over at Kaz USA, inc., the company that P&G licenses the Vicks brand name to for Vicks Humidifiers, who would be happy to help you with any questions you may have about your product; you can reach them by phone at 1-800-827-6712, or by email at consumerrelations@kaz.com.
submitted byVicks - 1 month agoBrand expert
Q: Why the salt deposit in this system is very difficult to clean,and it's not working anymore even after cleaning
A: Thank you for your inquiry. For additional assistance with cleaning your Vicks Warm Steam Vaporizer, we'd recommend reaching out to our dedicated support team at SocialSupport@helenoftroy.com. We're here to help!
submitted byManufacturer Tech Support - 4 months agoBrand expertA: We're very sorry to hear about this. For the best help, please call 1-800-827-6712.
submitted byVicks - 4 months agoBrand expert
Q: can i use the humidifier with plain water, or do I have to use the Vicks solution?
A: Great question. Please call 1-800-827-6712 for more information on your inquiry.
submitted byVicks - 6 months agoBrand expertA: Just add water up to the fill line and a pinch of salt. You don’t need to add anything else.
submitted bySakura - 21 days ago
Q: Is the Vicks vapo pad that is included with the humidifier safe for 3 yr old or is it targeted for adults?
A: Thank you for your inquiry. Yes, the Vicks VapoPad product can be used with a 3-year-old child. As always, consult your doctor with any questions or concerns. If you have further questions or need additional assistance, please contact us at SocialSupport@helenoftroy.com.
submitted byManufacturer Tech Support - 8 months agoBrand expertA: For questions or concerns with Vicks Humidifiers and Thermometers, please contact our trusted partner, Helen of Troy, who will be happy to assist you. Please call 1-800-827-6712 to get in touch.
submitted byVicks - 8 months agoBrand expert
Q: Does it work for adults?
A: Great question, Marlene! For questions on your Vicks Vaporizer, contact our trusted partner, Helen of Troy, at 800-827-6712, who'll gladly assist you further. - The Vicks Team
submitted byVicks - 9 months agoBrand expertA: Thank you for your inquiry. Yes, the Vicks Warm Steam Vaporizer is effective for adults. If you have further questions or need assistance, please reach out to our dedicated support team at SocialSupport@helenoftroy.com. We're here to help.
submitted byManufacturer Tech Support - 9 months agoBrand expert
Q: How many watts does the heater element use ?
A: For help with questions or concerns regarding Vicks Humidifiers, please call 1-800-827-6712 for further assistance.
submitted byVicks - 9 months agoBrand expertA: Thank you for your inquiry. The maximum wattage of this unit is 638. If you have further questions or need assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
submitted byManufacturer Tech Support - 9 months agoBrand expert
Q: I was wondering how do I make the steam less? It's too much for my room and gets my walls and roof wet
A: Thank you for your inquiry. We're sorry to hear about the excess steam. To reduce it, try using distilled or filtered water in your Vicks Warm Steam Vaporizer. This should help minimize mineral content and prevent oversteaming. If the issue persists, feel free to reach out to us at SocialSupport@helenoftroy.com for further assistance. We're here to help!
submitted byManufacturer Tech Support - 9 months agoBrand expertA: For questions and concerns regarding Vicks Humidifiers, please call 1-800-827-6712 for further assistance.
submitted byVicks - 9 months agoBrand expert
Q: Does calcification occur? I have hard water and have to clean my humidifier weekly.
A: We wish we could help, however P&G licenses the Vicks brand name to Kaz USA, Inc. for Vicks Humidifiers, Vaporizers, VapoSteam, VapoPads, Thermometers and ZzzQuil Plug in Sleep Enhancers. For assistance with these products, please contact Kaz (a Helen of Troy Company) by phone or email: 1-800-477-0457; socialsupport@helenoftroy.com
submitted byVicks - 2 years agoBrand expertA: Thank you for your inquiry. Mineral build up does happen on the electrodes, and does require weekly maintenance for the vaporizer to work correctly. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 2 years agoBrand expert
Q: Does this unit contain teflon, ppe or any other such poisonous substances? I need a vaporizer for my bird, but they can easily be poisoned from such substances.
A: Thank you for your inquiry. Our Vaporizers do not have any Teflon or PTFE, as they use 2 carbon electrodes, and not a heating element and is safe for use around birds. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 4 years agoBrand expertA: We certainly want your feathery friend to be safe, Lexi, so our trusted partners at Helen Troy Company will have more information to help when it comes to the humidifier at 800 – 827 – 6712. We hope you connect with them soon!
submitted byVicks - 4 years agoBrand expert
