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Signature Hardside Carry On Spinner Suitcase - Open Story™

Signature Hardside Carry On Spinner Suitcase - Open Story™ - image 1 of 4
Signature Hardside Carry On Spinner Suitcase - Open Story™ - image 2 of 4
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Signature Hardside Carry On Spinner Suitcase - Open Story™ - image 4 of 4
Signature Hardside Carry On Spinner Suitcase - Open Story™ - image 1 of 4
$169.99 when purchased online

About this item

Go where your heart (or your job) takes you with the 21-Inch Hardside Spinner Suitcase from Open Story™. Made with a strong, light polycarbonate shell and zip-to-expand sides, this rolling suitcase has the best qualities of both hardside and soft-sided luggage.
Each half has a generous full-zip compartment with mesh pockets to keep the contents in when it's opened, cross straps help you pack bulkier items with ease and an included laundry bag keeps dirty clothes separate. When you're on the move, you can rely on the 41-inch-high telescoping aluminum handle, while industry-topping Hinomoto wheels keep the glide smooth even as you dash to meet your connection. Flight delayed? Charge your phone with the included USB port and never jockey for a free outlet again.

For travelers by travelers. Open Story offers stylish luggage and accessories designed for modern adventure seekers. With thoughtful attention to detail, Open Story is ideal for every type of trip — always ready to explore with you, again and again.

All Brands
all sizes

Luggage Type Average Height Average Width Average Depth Average Linear Inches
Personal Item/Under Seat 18" 14" 8" 40"
International Carry On 21.5" 13.5" 10" 45"
Domestic Carry On 22" 14" 9" 45"
Medium Size Checked 26" 18.5" 11" 55.5"
Large Size Checked 29" 20.5" 12.5" 62"

These dimensions are averages and can be used as a guide. Always check your airline's website for specific luggage requirements and restrictions.

Dimensions (Overall): 21.5 Inches (H) x 14 Inches (W) x 9.75 Inches (D)
Weight: 7.9 Pounds
Holds up to: 40 Pounds
Interior Dimensions: 20 Inches (H), 14 Inches (W), 9.75 Inches (D)
Shell Material: Polycarbonate
Placement: Carry On
Bag Structure: Spinner Wheels, Hardside
Interior Features: Mesh Pocket, Zippered Compartments, Cross Straps, Laundry Bag, Fully Lined
Exterior Features: Heavy Duty Zipper, Built-In Lock, USB port, Expandable
Main Compartment Closure: Zip Closure
Handle Type: Telescoping Handle, Top Carrying Handle, Side Carrying Handle
Number of Wheels: 4
Handle Material: Aluminum
Capacity (Volume): 43 Liter
Maximum Handle Length: 41 Inches
Used For: Travel
Travel Security Features: TSA Approved Locks
Bag Linear Inches: 45 Linear Inches
Care & Cleaning: Spot or Wipe Clean
Warranty: 10 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 77377078
UPC: 618842409235
Item Number (DPCI): 069-04-0362
Origin: Imported
WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov www.p65warnings.ca.gov
If the item details above aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 9.75 inches length x 14.75 inches width x 21.75 inches height
Estimated ship weight: 7.9 pounds

Return details

This item can be returned to any Target store or Target.com.
This item must be returned within 365 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.

Q: I purchased a cute green 21" Hardside carry-on suitcase by Open Story. I could not the find instructions to re-set the lock code which were suppposed to be located inside the suitcase. I looked all through the various pockets.

submitted by Jean Klein - 2 years ago
  • A: It's secure. It is ONLY resettable from the original 000, (and when unlocked). Once you change the factory setting to your personal digits, the reset won't work when locked. Remember your digits!

    submitted bySmittenMitten - 2 years ago
  • A: Hello Jean 1) The combination is preset to 0-0-0 2) Press down the reset button with a tool such as a pen, all the way until you hear a click sound. 3) Turn the dials to set your own unique combination 4) Slide the button to the right so the reset button pops back out.

    submitted byOlivet Guest Relations - 2 years ago
    Brand expert
  • A: I wonder how safe it is to be resettable from the outside. Anyone can reset and open

    submitted byYC - 2 years ago

Q: How to change lock combination?

submitted by ltjd - 2 years ago
  • A: I guess there is a reset button right outside next to the combination lock. i wonder how safe it is if it's resettable from the outside with just that button.

    submitted byYC - 2 years ago
  • A: Hi - Thank you for your inquiry. Our Guest Relations agents will be happy to check into getting you a replacement manual or help from our vendor. Please give them a call at 800.440.0680. - LeAnn

    submitted byLeAnn - 2 years ago
    Target staff support

Q: Has anyone experienced issues with using this as a carry-on since it's 3/4" deeper than most airline regulations?

submitted by blue82 - 4 years ago
  • A: Hello - Many guests have successfully carried this piece of luggage on airlines, hope this helps with your question. Thanks,

    submitted byMD - 3 years ago
  • A: My daughter has taken this on 2 flights this year and has had no issues with this passing as a suitable "carry on" nor had issues storing it in the above-seat storage compartments.

    submitted byMammaMia - 3 years ago

Q: Does this come with the battery to charge your phone or do you have to “bring your own battery?”

submitted by TravelingGuy87 - 4 years ago
  • A: You bring your own battery. There is a pocket inside to place your source.

    submitted byemilyk33 - 4 years ago
  • A: Hi TravelingGuy87 - Travel with confidence with the 21-Inch Hardside Spinner Suitcase from Open Story! The battery to charge your phone isn't included. Thanks for asking! - Vanessa

    submitted byVanessa - 4 years ago
    Target staff support

Q: Can you fit a garment bag in this suitcase? (for suits, dresses, etc) If so is there an internal hook to do so?

submitted by WorldTravel4578201 - 4 years ago
  • A: I don't see an internal hook inside. I wouldn't think a garment bag will fit.

    submitted byemilyk33 - 4 years ago
  • A: Hi WorldTravel4578201 - Thanks for checking out this colorful suitcase! The interior dimensions are 20" H x 14" W x 9.75" D. It can hold a variety of items. We hope this helps with your decision! - Dee

    submitted byDee - 4 years ago
    Target staff support

Q: is there a handle on the bottom of the suitcase?

submitted by Xarxar - 6 months ago
  • A: Hello, There is no grip handle on the bottom of this suitcase. Thanks for your question,

    submitted byMD - 6 months ago

Q: how expandable is this carry on? in inches would be helpful. thank you!

submitted by marina - 10 months ago
  • A: Hello Marina, The expansion gives you an extra 2 inches of packing space. Thanks!

    submitted byMD - 6 months ago

Q: Can the wheels be replaced and if so are they covered under the warranty?

submitted by CDH - 1 year ago
  • A: Hello, The wheels cannot be replaced but please reach out to the Manufacturer for Warranty information.

    submitted byMD - 6 months ago

Q: the airline returned my luggage with one of the wheels damaged. can I get a replacement wheel?

submitted by CDH - 1 year ago
  • A: Hello - Please reach out to the Manufacturer for replacement parts and Warranty information.

    submitted byLorin - 1 year ago
    Target staff support

Q: what are the direcions for using the combination lock after it has been set?

submitted by jat - 1 year ago
  • A: Hi - Thank you for your inquiry. Our Guest Relations agents will be happy to check into getting you a replacement manual or help from our vendor. Please give them a call at 800-440-0680. - Alex

    submitted byAlex - 1 year ago
    Target staff support
4.3 out of 5 stars with 184 reviews
75% would recommend
89 recommendations
quality: 3.89 out of 5
value: 3.91 out of 5

A great bag for the price point

4 out of 5 stars
Thumbs up graphic, would recommend
Frank - 2 months ago, Verified purchaser
The Open Story Hardside Spinner is in the budget class of carry on suitcases. As such, it ultimately will be compared to the premium brands like away. The buyer will ask what do you get and what was left out. Let's start with what you get. YKK zippers and built in TSA lock are great. Outside handles were great, no issues. The telescoping handle feels solid, honestly better feeling than the away. The wheels are great. They glided well on both tile, carpet, and pavement. It includes an expansion zipper, which the base model away bag does not have. I honestly don't think it's necessary considering the bag at its smallest is pushing the boundaries of overhead bin sizes, but additional flexibility is never a bad thing. It comes with a USB-A passthrough port. There is a space on the inside of the suitcase to slip and plug in a battery bank. It connects to a port on the top of the bag. I like the feature, but it's made for USB-A power banks only. This will quickly become outdated as more and more phones support quick charging. Honestly, it may already be too late. I didn't use it on my trip since both my phone and battery bank were USB-C. The inside liner's material is not as nice as in the away, but an excellent choice for a place to cut cost. The outer shell seems nice. It didn't show any damage after it's first trip. It seems less prone to scuffs than the away. However, I personally dislike the glossy finish on the Open Story and wish it was more of a matte finish. It includes a laundry bag and a small zipper pouch sewn into the bag to store it in. My only complaint here is that they placed it at the top of the bag instead of at the bottom between where the wheel mounts stick into the bag. The inside compartment is a clamshell, both compartments zip-up. This ended up being nice for keeping any loose ends from being eaten by the outer zipper and offered the feeling of compression (though probably only a minimal amount). There is a compression strap, but there's no way to lock its position so it won't hold its pressure like the compression straps and board in the away. This is the feature I miss the most when using this bag over the away. All in all, I think this is a well considered bag. Target found good places to cut costs and were able to include most of the important premium features on a budget price.
2 guests found this review helpful. Did you?

VeryNice!

4 out of 5 stars
Thumbs up graphic, would recommend
2bcynthia - 2 months ago, Verified purchaser
I was in market for carry on and came across this one! Love that it has TSA lock, usb charging port and love the champagne color! Great option for the money! I got it on sale! Love it!!!
quality: 4 out of 5
value: 5 out of 5
Did you find this review helpful?

Best for organizing!

4 out of 5 stars
Thumbs up graphic, would recommend
Disapointed - 3 months ago, Verified purchaser
I got the champagne carry-on by open story last June. I travel a fair amount for work and in the summer - typically, going away for 2 to 4 days at a time if not every week, every other week between August and May. This carry-on is perfect because of the split zippered compartments that separate my clothes from my shoes + toiletries. It comes with additional zippered compartments that keep my underwear, socks, and others organized! I love the it has a lock, and the button for the telescoping handle is underneath the hand grip. It’s easy to wheel around. The only reason I’m not giving it 5 stars is because I some how the zipper seam ripped. Thankfully, because of the return policy and warranty - I was able to get a refund for 185 (after tax). As luck would have it, when I went back into the store to look for another carry on, they had the same one in black available for 80$, and the XL champagne check luggage for 60$!!! Call my silly, but I got 2 for less than the price of my original 😄😄😄 so yes, even though the zipper could be better, I went back for more. Hoping it was a fluke incident and these two will last a long while ☺️
quality: 3 out of 5
value: 4 out of 5
Did you find this review helpful?

Zipper comes loose at the seam

1 out of 5 stars
Thumbs down graphic, would not recommend
holiday - 3 months ago
Does not hold up. Zipper comes apart from the seam. Warranty info is very difficult to get to try to file a claim. Do NOT recommend.
Did you find this review helpful?

Don’t buy this trash!

1 out of 5 stars
Thumbs down graphic, would not recommend
Lynn71 - 3 months ago, Verified purchaser
One time using and scuffs and dents on the corners! The warranty is not worth anything. The national reviews were very misleading. Don't buy!
quality: 1 out of 5
value: 1 out of 5
1 guest found this review helpful. Did you?

The sticker is so stupid

4 out of 5 stars
Thumbs up graphic, would recommend
JHT - 4 months ago, Verified purchaser
So far so good but for goodness sake change the label you STICK ON this thing. It was a monster to take off and people are going to have a very hard time removing it and it has to come off before you use it. Other than that this is a really well made carry-on that rolls fantastic. Most polycarb bags are over $200 with these features. The fact that you can zip both sides inside with all the pockets is a huge plus. Fix the stupid difficult sticker and this bag is a 5 star.
quality: 4 out of 5
value: 5 out of 5
Did you find this review helpful?

Smooth wheels

5 out of 5 stars
Thumbs up graphic, would recommend
Jackie27 - 6 months ago, Verified purchaser
Glides with ease. I like that there’s zippers to keep everything organized!
quality: 5 out of 5
value: 5 out of 5
1 guest found this review helpful. Did you?

Pretty pink high quality luggage

5 out of 5 stars
Thumbs up graphic, would recommend
Jessica - 7 months ago, Verified purchaser
I used this carry-on luggage on a flight to Hawaii and loved it. This is a high quality luggage and I was impressed by it! The light pale pink color is pretty. The wheels glide easily both when pulling the luggage behind me and when rolling it by my side. My 25lb luggage felt light when pulling it, like a cloud. The handles are very sturdy. It is so much more sturdy than my boyfriend’s more expensive brand luggage, which wobbled and felt thinner. The handles don’t wobble and you can adjust it to multiple comfortable heights. I also liked the extendable zipper on the body of the luggage because it helped me to stuff as much clothes as I could by compressing it down. I haven’t use the battery compartment or lock yet but love that both are available. The laundry bag also came in handy for my dirty underwear. Only downside is I can see how the shell could be easily dented if this was a checked bag and roughly handled. Overall love this luggage - looks great, good quality, sturdy handles, smooth gliding wheels.
value: 5 out of 5
quality: 5 out of 5
5 guests found this review helpful. Did you?

Visually nice, but not Durable

2 out of 5 stars
Thumbs down graphic, would not recommend
Nice but not Durable - 9 months ago, Verified purchaser
The suitcase is nice to look at but doesn't measure up to SWISS, American tourists, or Samsonite. The stitching came undone after one trip out of the county. Not very pleased with the quality. We exchanged it since it was less than a year since we bought it. Let's hope that the initial suitcase was an outlier.
quality: 1 out of 5
value: 1 out of 5
6 guests found this review helpful. Did you?

Ultimate Carry-On

5 out of 5 stars
Thumbs up graphic, would recommend
Mira - 9 months ago
I've taken this carry-on (as my ONLY luggage) on a 2 week trip to Vietnam, and a 10 day trip to Italy, and many other domestic trips too. It has been great to me and it fits way more than my husband's Monos carry-on. I'm shocked that people have written they haven't had a great experience because I swear by it!
quality: 5 out of 5
value: 5 out of 5
7 guests found this review helpful. Did you?

2nd one to break in a row

1 out of 5 stars
Thumbs down graphic, would not recommend
Cyrus A - 9 months ago
Granted I travel about twice a month but it only took a couple trips for this luggage to get a huge crack in the outer shell by the wheel. Then I exchanged it becuase I was within 90 days, and the next one I got had the zipper come apart. Large but poor quality!
quality: 1 out of 5
value: 2 out of 5
6 guests found this review helpful. Did you?

Only lasts a short while- a few trips

1 out of 5 stars
Thumbs down graphic, would not recommend
Jillassist - 11 months ago
i have traveled with this suitcase to Sun Valley Idaho, “carry on only” but due to small planes checked at the ramp, picked up at the ramp, 3 round trips. it’s cracked and can’t return. it’s sleek and attractive but at this price your better off with a cheaper version. i’m still going to try because it isn’t acceptable but it’s a huge let down. i loved it until now.
value: 1 out of 5
quality: 1 out of 5
15 guests found this review helpful. Did you?

Not a carry on

3 out of 5 stars
Thumbs up graphic, would recommend
EC2525 - 1 year ago, Verified purchaser
I’ve had this gate-checked on 3 separate airlines because it isn’t actually a carry on size. Otherwise, a great suitcase and has held up really well.
value: 5 out of 5
quality: 5 out of 5
19 guests found this review helpful. Did you?

Suitcase

5 out of 5 stars
Thumbs up graphic, would recommend
Mkinsey - 1 year ago, Verified purchaser
Great product overall!!
quality: 5 out of 5
value: 5 out of 5
Did you find this review helpful?

Amazing Quality

5 out of 5 stars
Thumbs up graphic, would recommend
Sandy - 1 year ago, Verified purchaser
I was totally surprised at the quality details for the price. So happy with my purchase!
quality: 5 out of 5
value: 5 out of 5
2 guests found this review helpful. Did you?

The soft handle, smooth wheels and organization.

5 out of 5 stars
Thumbs up graphic, would recommend
GMall - 1 year ago, Verified purchaser
I took this on a flight this weekend, had to gate check on the way there and it still looks great. It rolled so smoothly on carpet, tile and concrete. It fit fit perfectly in the overhead bin space on the way back. I felt it was really spacious and I liked the organization inside.
10 guests found this review helpful. Did you?

Good Carry On

4 out of 5 stars
Thumbs up graphic, would recommend
Kyle B - 1 year ago, Verified purchaser
I bought this in April 2022. It is a good carry-on. Easy to move, light, and fits in the overhead bins of newer and older planes. I would avoid gate-checking if possible. I gate-checked mine once and the plastic cracked near the extendable handle. Target gladly exchanged it under the 365-day guarantee, but I'll avoid gate-checking from now on even with the 10-year warranty.
quality: 4 out of 5
value: 4 out of 5
15 guests found this review helpful. Did you?

Huge disappointment

2 out of 5 stars
Thumbs down graphic, would not recommend
Jess A - 1 year ago, Verified purchaser
I loved the look and how smooth the wheels were. Unfortunately I only used it twice and the second time my carryon case came back cracked from being checked (due to a full flight). I know airports don't always take the best care of passenger luggage but come on, it shouldn't have broken after being used twice. I'm sure there are better carryon options that you could choose. I do not recommend this one.
quality: 1 out of 5
value: 1 out of 5
11 guests found this review helpful. Did you?

Premium Luggage

5 out of 5 stars
Thumbs up graphic, would recommend
josh - 1 year ago, Verified purchaser
Very sturdy and easily maneuverable. Feels very premium and i wouldn’t be able to tell the difference between this and a more expensive carry on
quality: 5 out of 5
value: 5 out of 5
4 guests found this review helpful. Did you?

Totally obsesseed!

5 out of 5 stars
Thumbs up graphic, would recommend
Cfaith - 1 year ago, Verified purchaser
I didn’t love the price of this but needed a carry on in a pinch! It fits SO much! I love it on short week trips cause I can pack it full of my essentials and clothes and not need a carry on! I’ve even checked this twice on planes and it’s never been damaged or broken wheels. It runs extremely smoothly, locks and unlocks super easy, I absolutely love and recommend this suitcase.
quality: 5 out of 5
value: 5 out of 5
10 guests found this review helpful. Did you?

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