store pickup

order online & pick
it up today for free.

shop by category › Play store pickup video

here’s how it works:

  1. 1

    choose “pickup”

    choose store pickup when
    placing your order.

  2. 2

    when it’s ready

    we’ll confirm when you place
    your order & again when it’s
    ready for pickup.

  3. 3

    pick it up

    come to the Guest
    Service desk & show
    a valid ID.

FAQ

How long before my order is ready?

  • Orders placed before 7pm local time: Usually ready for pickup within 2 hours of placing an order.
  • Orders placed after 7pm local time: May not be available until the next business day.
  • Orders placed after store closing: Ready the next business day, usually within 2 hours of store opening.

How long will you hold my order for pickup?

We will hold your order for 4 full days after you receive your “ready for pickup” email. If it is not picked up after
4 days, we will cancel your order and return the items to the shelf. You will not be charged for any
canceled items.

Can I have someone else pick up my order?

You can choose one alternate pickup person during checkout. This person can pick up your order by
presenting a valid photo ID.