Dr. Bronner's Magic Pure Castile Liquid Soap Bodywash - Peppermint - 16 fl oz

A: Why did you guys change your formula and name change to “magic soap”? Is this no longer legitimate pure Castile soap used product?

A: Hi, thank you for taking the time to reach out to Dr. Bronner's. I’m very sorry to hear that you have experienced discomfort after using our Peppermint soap, as I can assure you that this is not common! I hope that you are feeling better and truly apologize for any stress or inconvenience this may have caused you. I’m happy to confirm that our products have been tested and deemed safe in toxicological assessments, below the safety limits suggested by the governing authorities. However, please note that all fragrance oils are composed of constituents that may cause skin irritation for some, particularly in sensitive areas. For this reason, we recommend our unscented products for those who may have skin sensitivities as it is free from any essential oils that may contain skin allergens. For now, I encourage you to discontinue the use of your product to be safe. Unfortunately, because we are all so different, we’re unable to be sure what could be causing this. If you’re aware of any possible sensitivities to specific ingredients, we can gladly confirm if these are found in our product. We take the quality of our products very seriously and would be more than happy to inspect the specific product batch you have purchased. Please don't hesitate to reach out to us directly so that we can better assist you. Should you have any further questions, please don't hesitate to let us know.

A: In the soap section.

A: It is usually in the Health & Beauty section in the natural beauty products aisle. It's usually found on the bottom shelf close to the ground. Good luck!

A: The soap is made with biodegradable ingredients, packaged in recycled materials, and is cruelty-free.

A: Yes, the soap is recommended for normal skin types and is gentle for all ages.

A: No, the soap is scented with organic peppermint oil and contains no phony fragrances.

A: Yes, Dr. Bronner's soap is versatile and can be used for body, face, and hands.

A: The main scent of the soap is peppermint, providing a refreshing and tingling sensation.

A: Hi, Thank you for reaching out to Dr. Bronner's! Soap that is labeled “antibacterial” means that active antimicrobial ingredients have been added to it. At this time, none of our soaps or cleaning products contain these specific ingredients; therefore, we do not label them as “antibacterial.” However, the US Food and Drug Administration published a report indicating that soap and water are just as effective at mechanically removing microbes as antibacterial soap is at killing microbes. Also, keep in mind that antibacterial soap can also kill good microbes along with the bad, often containing known toxins such as triclosan. For these reasons, we believe our soap is safer and more effective than an antibacterial agent, even though it is not labeled as such. For more information on this topic, we encourage you to check out Lisa Bronner’s blog post Ditch the Antibacterial: Soap Is All You Need (https://www.lisabronner.com/ditch-the-antibacterial-soap-is-all-you-need/). Should you have any further questions or concerns, please don't hesitate to reach out to us directly!

A: Thank you for reaching out to Dr. Bronner's! Although it is safe to use our Castile soaps to make an insecticidal spray for plants, and trees, we have not tried to use our soap to make a rodent repellent. Below we have included the link to the Lisa Bronner Blog, where you can find more helpful tips and dilutions for an insecticidal spray: http://www.lisabronner.com/spraying-for-garden-pests/ Also, bugs do not like Peppermint or cayenne pepper, so we recommend using our Peppermint Castile soap, and adding some cayenne pepper to your dilution. In general a combination of Peppermint and cayenne are not appealing to different animals, so perhaps it can help them not get so close. Should you have any further questions, please don’t hesitate to let me know!

A: Thank you for contacting Dr. Bronner's! While our soaps clean dishes very well, we do not recommend using our soap in the dishwasher and currently do not offer a soap specifically for use in the dishwasher. Our soaps are great cleaners for almost any household purpose, with the only notable exception being that they should not be used in the dishwasher unless you’d like to have a bubble party on your kitchen floor! Some customers say that our soaps have worked in their dishwashers, but we simply can’t recommend them as they suds too much. Even though there are no foaming agents, added for the sole purpose of creating more foam, the fact that our soaps are highly concentrated makes them high foaming. Our soaps do a great job of cleaning the dishes, but they could cause damage to your dishwasher because it gets overfilled with suds. If you do decide to try it, we suggest using a tiny amount of soap. To handwash your dishes with either our Pure-Castile Liquid Soap or Sal Suds Biodegradable Cleaner, we recommend a couple of methods. The first is to fill your sink with water and add either 1-2 Tbsp. (15-30 mL) of our soap or 1/2 – 1 1/2 tsp. (2.5 mL) of Sal Suds. If you prefer to use a dispenser, we recommend only using a foaming pump dispenser. Our Pure-Castile Soaps are quite concentrated and inevitably, the regular pumps always clog. For use in a foaming pump, dilute either ¼ cup Tbsp. (60 mL) of soap or 1 Tbsp. (15 mL) of Sal Suds into an 8oz container of water. You are aiming for a 1:3 ratio for the soap and a 1:15 ratio for our Sal Suds. The last way we recommend is to make an all-purpose spray cleaner by combining ¼ c. (60 mL) of soap or 1 Tbsp. (15 mL) Sal Suds with 1 qt. (1 L) water or in a spray bottle. Then all you need to do is spray the dirty dishes down and scrub them. You can find a full breakdown of how to make an all-purpose spray also of Lisa Bronner's blog, Going Green with Lisa Bronner. (https://www.lisabronner.com/giy-all-purpose-cleaning-spray/) When diluting our soaps, please keep in mind that we only recommend diluting a portion that will be used up within 2 weeks to a month. We do not add any harsh preservatives to our products, so once diluted, they will not last longer than 1 month. Using distilled water will be more helpful since hard water can cause separation within our Castile Soap. Lastly, if you have hard water, it is possible to encounter some mineral build-up when using our Pure-Castile Soap. The interaction of hard water, and even soft water, with any true soap (not synthetic detergent-based soaps), can leave behind a thin film of minerals that appears as residue or “soap scum.” Hard water contains dissolved minerals in the form of calcium and magnesium. All true soaps, such as castile soap, will react with these minerals to form insoluble stearates, which are visible as a whitish precipitate. This whitish precipitate builds up primarily on surfaces where water is left to dry, such as in sinks and showers. It is typically not an issue on floors, counters, or other hard surfaces where the castile soap is diluted for cleaning and standing water is mopped or wiped up. You can easily dissolve residue left from our soap with vinegar by diluting one cup (240 mL) of vinegar in a quart (1 L) of water and spraying it on the affected surfaces. Let it sit for about 5 minutes (not long enough for it to dry), and then rinse it away with very hot water. Should you have any future questions, please don’t hesitate to let us know.