R - 3 months ago, Verified purchaser
Pros: It's a very good height-- I normally have an issue with the higher side being a bit too tall, but this fits quite well. I really like the softness; supportive enough to keep my spine in exactly the same alignment every time, but soft enough so it doesn't feel like a punishment. Best ergonomic pillow I've ever tried. If you've ever felt a Tempur-pedic, it's softer and less dense than that. Cons: Still stinks. I've been airing it out for three weeks, and the new-memory-foam chemical smell is still strong enough that I can't sleep on it, even though COVID took 95% of my sense of smell. I can't smell nail polish, but I can smell this pillow. The cover is washable, but it's way too flimsy to function as a pillowcase. Will need a separate standard pillowcase. Also: It's softer than other memory foam pillows that I have tried in the past, so if you're a tall/broad shouldered side sleeper, this will probably not be enough support for you.