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How do I report an item missing from my Target order?

Visit here if you have a missing item and your order was delivered by EFW.

You may be able to report a missing item by completing a refund or replacement request online. Returns must comply with our return policy. To begin the return process:

  1. Access your Target account.
  2. Locate your item(s) under Orders on Target.com or under Purchases in the Target app.
  3. Select Fix an issue
    • Fix an issue will only appear as an option for eligible items.
  4. Follow the prompts to complete your refund or replacement request.
    • You'll be able to request a refund or replacement for a Drive Up, Order Pickup or Same Day Delivery order the day after the order is picked up or delivered.
    • Replacements ship for free, are subject to availability and will process as an even exchange.
    • If the original item does show up, please contact Target.com Guest Services at 1-800-591-3869.
    • Refunds are issued to the original payment method in most circumstances.
      • Purchases made with a Target GiftCard will be credited back as a new Target eGiftCard.
      • Items paid for with PayPal prior to September 13, 2022, will be refunded to a Target eGiftCard, which will be added to your Target account.
  5. For replacement requests, navigate to your order history for updates.
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*See details. Restrictions and terms apply. Pricing, promotions, and availability may vary by location and at Target.com

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