We make phone returns simple. Just bring it back to the cell phone activation counter within 14 days of pickup. The carrier account holder must be present with a valid ID (we don’t currently allow cell phones to be returned by mail).
Contract items and carrier plans must be returned by a Target Tech representative.
- For phones purchased from an AT&T staffed location, returns and exchanges are managed through an AT&T retail store, or you can use the enclosed shipping label to ship back the device.
No-contract cell phones and accessories may be returned in-store at the Guest Services Desk.
Check out more details around cell phone returns in our return policy.
