Mastercard eGift Card - $50 + $5 Fee

Target Sold My Daughter a Tampered Mastercard Gift Card and Refused to Take Responsibility I am extremely disappointed with my recent experience at Target Cupertino address: 20745 Stevens Creek Blvd, Cupertino, CA 95014, and I believe other customers deserve to be warned. My daughter purchased a sealed Mastercard gift card from Target. When she opened the package, we discovered that the last four digits of the 16-digit card number and the security (CVV) code on the back had been completely scratched off. They weren't simply difficult to read—they were gone. This made the card unusable. We immediately returned to the Target store to report the problem. What shocked me even more was seeing many more of the same Mastercard gift cards still hanging on the display rack. When I spoke with the store manager, I was told they were already aware that this has been happening. Despite knowing about the issue, the cards were still being offered for sale. I asked for a refund, but Target refused, stating that gift cards are a final sale and there was nothing they could do. Instead, I was told to contact Target Gift Card customer service. The irony is that the customer service system immediately asks for the full 16-digit card number before you can even get assistance. Since the last four digits on my daughter's card had been scratched off, we couldn't even get past the automated system. I then asked the manager to remove the remaining Mastercard gift cards from the shelves to prevent other customers from experiencing the same problem. I was told they could not remove them. As a customer, I find this unacceptable. When a retailer continues selling a product despite being aware that customers have repeatedly encountered serious problems with it, it raises concerns about customer protection and accountability. At a minimum, Target should remove the affected cards until the issue is resolved or provide immediate assistance to customers who unknowingly purchase defective cards. My frustration is not only with the defective gift card itself but with Target's refusal to stand behind a product they sold. Customers should not be left to navigate a complicated process after purchasing a sealed product that was defective from the moment it was opened. My advice to other shoppers: Be extremely cautious when purchasing Mastercard gift cards at Target. If you encounter a problem, you may be told that the purchase is a final sale and directed to contact the card issuer instead. Carefully inspect the packaging before purchase, keep your receipt, and consider using other payment methods or purchasing gift cards from sources that offer stronger customer support. I sincerely hope Target takes this issue seriously, investigates the affected gift cards, and implements better safeguards so other customers do not have the same experience my daughter did.

Can I exchange it to a new one? Somebody already scratched the last 3 of the 16 numbers? I haven’t used it yet… Target what is happening?

Great gift for my mom! She loved it!

Terrible product. Sent one with my son on a field trip. They immediately locked all the funds up and my son was stuck with no money 100s of miles away from me.

scammmed. I purchased 2 gift cards and the security pin were not there i could never use the cards till this day haven't received nothing back reach out to company and still waiting for replacement cards. I went in person purchased 2 sealed cards and both were exactly the same not working and still unusable lost over 100 bucks

Bought it as a gift back in Sept. 2025 , the person I gave it to saved it to use (3/2026) . Just to find out someone had already used the card before it was used. Seems like Target gives away information.

DO NOT BUY! Card was defective within the security packaging. Last four digits were scraped off. No security code present. Unable to get assistance at store after opening, website reporting to fix the issue estimated time, 3 months. As an honest customer, having to prove that I’m not fraudulent is insulting. The product was bad before I bought it. I ask that reputable stores stop carrying these products until the process is changed to stop this situation from continuing.

Scammed gift card! It came with security code already scratched and card never worked.

Scam

Scammed at the store!! The numbers were scratched off!! It was mentioned to be a gift, it was so embarrassing when they opened it right in front of me. Horrible. I'll never buy one of these again.

Fraudulent Gift Card. I purchased this gift card and was unable to use. I tried activating the card thinking that was the problem. Guess What? It wasn't. There is no Security Code on the card or enough Credit Card numbers

Unfortunately it doesn’t seem to work.

SCAM!! They steal the card information from the website you use to activate it and do online shopping. By the time you want to use the card there is nothing on it!!!

The item is fine but Target delivered it a full street down and I had to run around checking all the neighbors’ houses

Don’t buy My card was defective I couldn’t activate it so I had to reach there customers service to get replaced

This is a nice and good application to buy whatever you want to buy very easy

OrOrdeWorthless - Do Not Ordered two e-gift cards. Received promptly, but when attempting to use them online, they were declined and a "hold" was placed on them with a note that I should call customer service. I called and they said they could not re-release the funds to the card but would have to mail a check. This was over a month ago, and still no check. I called, and they tell me they resubmitted my refund request and to check back in three weeks. Someone is running quite the gift card scam, and I'm shocked that Target is allowing this to happen as it reflects poorly on them as a business entity and erodes customer trust.

loaded $50 as a gift and was SO embarrassed when the recipient showed me the numbers on card were scratched and couldn’t redeem! these were sealed cards!

The card does not work the second I got the email of receipt there was already charges on it and than I have to wait 45-90 days before they will do anything about it.

Man, it’s not possible to use it anywhere. It is rejected. Do not buy, is a waste of money