What should I do if my order doesn't have a tracking number or the number is invalid?

Sometimes tracking information doesn't update right away. Shippers may also reuse tracking numbers after a previous shipment has been delivered. When this happens, the shipper's website may show the previous shipment's status, which will make it appear as if your order was delivered prior to your order date. Revisit the shipper's website periodically for updates. Due to carrier capabilities, some orders can’t be tracked online. Refer to your ship notification for an estimated delivery date. For large or heavy item deliveries, please refer to your order confirmation email or your appointment email.

If you received a tracking number that is invalid, it’s possible the shipper has changed. Review the sample tracking numbers below to ensure you’re tracking your order using the correct shipping website.

If you already know your tracking number, you can follow the shipping carrier's link below to track your order.