Q&A(14)
Q: Did you change anything with this topper since September of last year? The queen is softer than the full.
A: Thank you for your question. No, nothing has changed. Please allow the 72 hour "recovery" time. Normally the first day or two it will be softer until the foam completes recovery.
submitted byFutureFoamSupport - 3 years agoBrand expertA: No, nothing has changed. Have you allowed the 72 hour "recovery" time? Normally the first day or two it will be softer until the foam completes recovery.
submitted byFuture Foam Customer Care - 3 years agoBrand expertA: I have had it for well over a month. It is definitely softer than the full and shifts around more.
submitted byLvngnhim - 3 years ago
Q: what pound density is it? 4, 5?
A: Unfortunately, foam density is proprietary information and we are unable to share it.
submitted byFutureFoamSupport - 4 years agoBrand expertA: Unfortunately, foam density is proprietary information and we are unable to share it.
submitted byFuture Foam Customer Care - 4 years agoBrand expertA: Just had to say the "brand expert's" answer is ridiculioulsy bogus. Density is NOT proprietary information. Ridiculous. Move on from the brand. https://www.myfoammattress.net/memory/ild.html
submitted byshopin68 - 2 years ago
Q: How do you access the warranty? Mine has already split
A: We apologize for the poor experience you had with our product. Please reach out to us at cpwarrantyclaims@futurefoam.com to file a warranty claim on your topper.
submitted byFutureFoamSupport - 4 years agoBrand expertA: We apologize for the poor experience you had with our product. Please reach out to us at cpwarrantyclaims@futurefoam.com to file a warranty claim on your topper.
submitted byFuture Foam Customer Care - 4 years agoBrand expert
Q: Does this come with a warranty??
A: Yes, this topper has a 3-year Limited Manufacturer's Warranty that covers against defects in the foam (ie: splits, cracks, permanent body impressions).
submitted byFuture Foam Customer Care - 4 years agoBrand expertA: Yes, this topper has a 3-year Limited Manufacturer's Warranty that covers against defects in the foam (ie: splits, cracks, permanent body impressions).
submitted byFutureFoamSupport - 4 years agoBrand expert
Q: What is the density of this memory foam topper? I can only use certain densities due to sleeping habits and pain, and will not purchase without this information. Thank you.
A: Thank you for your interest in our product. This is a Medium Density foam.
submitted byFuture Foam Customer Care - 5 years agoBrand expertA: Thank you for your interest in our product. This is a Medium Density foam.
submitted byFutureFoamSupport - 5 years agoBrand expert
Q: How does the topper enhance sleep quality?
A: It cradles the body and reduces pressure points, improving overall sleep comfort.
submitted byAI Shopping Assistant - 4 days agoAi generated
Q: What type of foam is used in this topper?
A: The topper is made of 100% memory foam, providing excellent support and comfort.
submitted byAI Shopping Assistant - 4 days agoAi generated
Q: Does the topper have temperature-sensitive features?
A: Yes, its open cell design is temperature sensitive, maintaining an ideal sleeping temperature.
submitted byAI Shopping Assistant - 4 days agoAi generated
Q: Is the memory foam made in the USA?
A: Yes, the memory foam in this topper is made in the USA.
submitted byAI Shopping Assistant - 4 days agoAi generated
Q: What is the care instruction for this foam topper?
A: The topper should be spot cleaned; do not wash or dry flat.
submitted byAI Shopping Assistant - 4 days agoAi generated