A: It comes with one filter to get started.

A: That is a good question. This unit comes with one filter, enough to start using the unit immediately. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.

A: Thank you for your question. The PUR FM2000B Faucet Mount Fitration System has two interchangable filters, the white, 2-stage faucet filters (RF-3375) and the blue, 3-stage faucet filters (RF-9999) is the final stage. In the 3rd stage of the RF-9999 filter, water is filtered over natural minerals.The RF-9999 filter also reduces PFAS. If you need any further assistance, please feel free to contact our team at SocialSupport@helenoftroy.com - we're happy to help!

A: Thank you for your question. The PUR FM2000B Vertical Faucet Mount can still be used as long as water flows properly and you replace the filter on schedule. PUR states that a failed indicator light does not necessarily mean the filtration system has stopped working. If you have any further questions, please feel free to contact us at SocialSupport@helenoftroy.com - We're happy to help!

A: Thank you for your question..Our PUR filters are independently certified by NSF International and Water Quality Association to remove many contaminants. At this time, they are not rated for Fluoride and we cannot guarantee this substance will be removed. If you have any further questions, please feel free to contact our team at SocialSupport@helenoftroy.com - we're happy to help!

A: Thank you for your inquiry. On the bottom of each PUR FM2000B Faucet Mount, there are two openings: one larger opening for filtered water and a much smaller weeping hole. Because a small amount of water can collect inside the bottom of the housing, this drain port allows that water to exit safely. If you need additional assistance, please feel free to contact us at SocialSupport@helenoftroy.com - we're happy to help!

A: Thank you for your inquiry. The PUR Faucet Mount Systems uses multiple adapter sizes to fit most standard faucets. It is not compatible with pull-down, spray faucets. Since faucet styles vary, we're happy to assist you in attaching your unit to the faucet. Please contact us at SocialSupport@helenoftroy.com and we'll assist you directly. We're happy to help!

A: Thank you for your question about the PUR Faucet Mount Water Filtration System. We understand the importance of knowing exactly what’s included, and the faucet attachment shown in the images does come with the kit. If you need further assistance or have additional questions, please feel free to reach out to our team at SocialSupport@helenoftroy.com.

A: Thank you for your inquiry. The PUR Faucet Water Filtration System is certified to reduce contaminants like lead, mercury, and chlorine, but it does not remove microbes such as bacteria or viruses. For microbial protection, you would need a system designed for microbiological filtration. If you have further questions or need assistance. Please reach out to our team at SocialSupport@helenoftroy.com. We’re happy to help!

A: Thanks for your question. For the PUR FM2000B Faucet Mount, you'll want to use PUR Faucet Replacement Filters RF-3375 or PUR RF-9999 which are compatible with our PUR faucet systems. For additional support, feel free to contact us at SocialSupport@helenoftroy.com. We’re happy to help!

A: Thank you for your inquiry.This PUR Vertical Faucet Mount works best with standard kitchen faucets. If you need help with compatibility adapters, please contact us our team at SocialSupport@helenoftroy.com. We're happy to assist!