A: It's a warning signal or our overheat prevention tech kicked in. Check the power source and controllers are connected properly. Contact our customer service for more advice and help on your issue.

A: There might be something wrong. Heated products are backed by 5-year warranty. Please contact the customer service M-F from 7 AM to 4 PM Pacific Time 866-456-8852 or email ecomcs@jlahome.com. One of the customer service representatives will be able to assist you.

A: It means the cord has become unplugged from the blanket. You must plug it back into the blanket and it will work again.

A: It can machine wash in cold, gentle cycle, and separately.

A: This throw is machine washable. The heating wires are protected with a safety wrap to prevent issues when washing. You will need to unplug the control units and follow the care instructions included.

A: Our wonderfully comfortable heated throw comes in a generous size of 60"W by 70"L. Please check our product "Details" or "Specifications" section for more information.

A: The size of this product is 60x70’’.

A: No our heated throw is not cordless; it includes a 6-foot power cord used to interface with the controller and heating settings.

A: No, this heated throw is not cordless.

A: Yes, it is machine washable for easy care and maintenance.

A: The heated throw is made from ultra-soft microlight plush fabric, 100% polyester.

A: The heated throw uses a six-foot power cord for convenient connection to an electrical outlet.

A: The blanket includes an automatic shutoff, overheating technology, and extra hotspot sensing for added safety.

A: The blanket features Secure Comfort technology that adjusts heat based on room temperature and specific warmth needs.

A: This throw can be machine dried. We recommend to use a cold, gentle wash cycle and laying it out to air dry. Avoid using bleach or a tumble dryer and follow our care instructions included.