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scooters-hoverboards| Model | Scooter Weight | Holds Up To | Suggested Age |
|---|---|---|---|
| 2-Wheel Kick Scooter | 6 - 13 lbs | up to 143 - 222 lbs | 5 - 8+ years |
| 3-Wheel Kick Scooter | 14.25 lbs | up to 143 lbs | 3+ years |
| Pro Scooter | 7 - 13 lbs | up to 143 - 222 lbs | 5 - 8+ years |
| Electric Scooter | 21 lbs | up to 120 - 220 lbs | 8+ years |
| Self-Balancing and Hoverboards | 8 - 28 lbs | up to 176 - 220 lbs | 8 - 18+ years |
All Sizes in Inches Unless Otherwise Stated
A: Dear Valued Customer, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the missing charger in your hoverboard order. This is not the level of service we aim to provide to our customers, and we deeply regret that you experienced this issue. Please contact us at 1 (844) 585-7462, available from 9 am to 5 pm EST, so we can resolve this matter promptly. We truly appreciate your understanding and patience, and we are committed to ensuring your satisfaction. Best Regards, Customer Service Team at Jetson
A: We're terribly sorry to hear this, and we want to help! Please contact us at reviewresponse@ridejetson.com so that we can gather some additional information in order to better assist you!
A: Dear Valued Customer, Thank you for reaching out with your question about the Jetson Pixel Hoverboard! The board is crafted to accommodate beginners, and to help new riders, it includes a user manual with detailed guidance. Additionally, we have a helpful video guide available at the following link: https://www.youtube.com/watch?v=xkbD-s0RcWM. If you have any further questions or need assistance, don’t hesitate to contact our customer service team at 1 (844) 585-7462, available daily from 9 AM to 5 PM EST, or email us at help@ridejetson.com. We’re here to help you get the most out of your riding experience! Best Regards, Customer Service Team at Jetson
A: Dear Valued Customers, Yes, the Jetson Pixel Hoverboard can be used on carpet, but its performance may vary depending on the type of carpet. On low-pile carpets, it should work relatively well, though you might notice reduced speed and responsiveness. On high-pile or thick carpets, the hoverboard might struggle due to increased resistance. For the best experience, it's recommended to use the hoverboard on smooth, flat surfaces like hardwood floors, tiles, or pavements. We hope this information helps! For further inquiries or assistance, please reach us at our toll-free number, 1 (844) 585-7462, available from 9 am to 5 pm EST. We are more than happy to assist! Best Regards, Customer Service Team at Jetson
A: Dear Mary, Thank you for reaching out! Yes, the Jetson Pixel Hoverboard can be converted by adding a JetKart attachment with a seat. To ensure you get the right JetKart for compatibility, please feel free to contact us at 1 (844) 585-7462 between 9 AM and 5 PM EST. We’ll be more than happy to assist you with any questions or help you find the perfect fit. Best Regards, Customer Service Team at Jetson
A: Dear Valued Customer, Thank you for reaching out! The Jetson Pixel Hoverboard comes with a UL Listed charger, 100–240V. We hope this information helps. For any further inquiries or assistance, please feel free to contact us at 1 (844) 585-7462, available from 10 AM–6 PM EST — we’ll be glad to help! Best Regards, Customer Service Team at Jetson
A: Dear Bianca, Thank you for reaching out! The model number for the Jetson Pixel Hoverboard charger is PJPIXHB-CH. Unfortunately, it is currently out of stock at the moment. We recommend reaching out to one of our team members so we can explore possible resolutions and check the availability of this charger for you. Please give us a call at our toll-free number, 1 (844) 585-7462, available from 10 AM–6 PM EST. We’ll be happy to assist you! Best Regards, Customer Service Team at Jetson
A: Dear Angie, Thank you for reaching out. We would be happy to assist you regarding the replacement charger for your Jetson Pixel Hoverboard. Please contact us directly so we can check the availability of the correct charger for your unit or explore alternate solutions if needed. Our team is ready and more than happy to help. You can reach us at our toll-free number, 1 (844) 585-7462, available from 10 AM to 6 PM EST. We look forward to assisting you! Best Regards, Customer Service Team at Jetson
A: Dear Valued Customer, Thank you for your question! The Jetkart 3.0 is compatible with most Jetson Hoverboards, including the Jetson Pixel Hoverboard. If you have any additional questions or need assistance, please don’t hesitate to reach out to us at our toll-free number, 1 (844) 585-7462, available from 9am to 5pm EST. We’re more than happy to assist and ensure you have everything you need for a great experience. Best Regards, Customer Service Team at Jetson
A: Dear Valued Customer, Thank you for reaching out! The Jetson Pixel Hoverboard does feature Bluetooth® connectivity, allowing you to stream a personal riding soundtrack through the built-in Bluetooth® speaker. However, please note that it is not waterproof, so we recommend protecting it from water and moisture. We hope this information helps! For any further inquiries or assistance, please feel free to reach us at our toll-free number, 1 (844) 585-7462, available from 9 am to 5 pm EST. We’re more than happy to assist you! Best Regards, Customer Service Team at Jetson
