Samsung 32" The Frame Customizable Bezel - Modern Brown: TV Frame Accessory
$97.99
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Guests are saying
The product offers a stylish and customizable option for enhancing the aesthetic of your TV, blending seamlessly with various decor styles. Many guests appreciate the vibrant picture quality and the elegant design that transforms the TV into a piece of art. However, some guests have expressed concerns about the fit and quality of the frame, noting issues with installation and durability. Overall, it serves as a unique addition to any living space, making it a worthwhile consideration for guests looking to elevate their entertainment experience.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.1 out of 5 stars with 56 reviews
1 out of 5 stars
23 June, 2026
originally posted on Samsung US
LIES DOESN'T FIT 2026 MODEL
[This review was collected as part of a promotion.] doesn't fit 2026 frame pro even though it appears as an "add-on" product when adding the tv to cart
5 out of 5 stars
5 April, 2026
originally posted on Samsung US
Excellent product throughout!!
[This review was collected as part of a promotion.] The aesthetic quality is beyond my expectations. The option to customize is an excellent added benefit.
5 out of 5 stars
26 March, 2026
originally posted on Samsung US
The Great White Frame
[This review was collected as part of a promotion.] Great frame that enhances the product (tv) and it's purpose. Well made with color not too bright nor dingy.
5 out of 5 stars
23 March, 2026
originally posted on Samsung US
Stylish without pretense!
[This review was collected as part of a promotion.] It looks beautiful . Everything fits just right, so pleasing to the room. Can't help but be completely happy with my product. Thank you
5 out of 5 stars
28 February, 2026
originally posted on Samsung US
Great features
[This review was collected as part of a promotion.] nothing wrong with it good job I can't wait to get another product from y'all
5 out of 5 stars
12 February, 2026
originally posted on Samsung US
Great product
[This review was collected as part of a promotion.] Great build, strong, sturdy and seems to last a very long time
2 out of 5 stars
5 January, 2026
originally posted on Samsung US
Framed TV
The quality of the picture is great. What is not disclosed is te frame purchased for the TV covers the eye control so the rotating pictures, when not in use shuts down. If the frame is removed, when not in use, the rotating pictures will continue to rotate every so many minutes. Defeats the purpose of a framed TV.
1 reply from Samsung Brand Ambassador team - 7 months ago
Disappointed, I'm sorry to hear of this issue you've experienced with your Frame Customizable Bezel! So that we can better assist with this concern, please contact Samsung Support on Facebook or Chat with us on the Samsung website. You can also reach us at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week. ~ Samsung Pro
1 out of 5 stars
3 January, 2026
originally posted on Samsung US
Doesn't fit, poor quality, AND expensive!
Bad product that doesn't fit snug and looks bad. I had my frame for a couple years before I bought the bezel. I actually purchased a TCL NXTVISION TV, which is their frame style TV, and it came with a free bezel. It was so easy to install and looked nice so it encouraged me to buy this bezel. What a waste of money. It actually looks worse than the TV because it's warped and doesn't fit snug on the corners. I'm an hour into trying to return this jumping through their online hoops and they still want me to pay a restocking fee for a terrible product. Do yourself a favor in the kids a different bezel. Or, better yet, if you haven't already bought the TV by a TCL instead. Much better product
1 reply from Samsung Brand Ambassador team - 7 months ago
WalleyeGuy, Thank you for sharing your experience with the customizable bezel. Please see below for further help with installation: 1. Each bezel piece is labeled, so you'll know where to attach them. 2. Line up each piece with the corresponding side of the TV, and then slide them into place. It's usually easier to start with the bottom and top bezel pieces first, and then put on the sides. 3. The bezel pieces are magnetic and will attach instantly. Each piece should be flush once attached. Be sure to use the corner snaps to secure the pieces in place. 4. To remove the bezel, gently hold one piece and slide it off of The Frame TV. Repeat this for all four bezel pieces. You can watch the following video to see the full installation process, including inserting the provided clips to close seams. https://www.youtube.com/watch?v=2LaMtPjLRb0 If you need additional help, please reach out to us and an agent will gladly help with further troubleshooting assistance. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro
5 out of 5 stars
14 November, 2025
originally posted on Samsung US
Love the white
[This review was collected as part of a promotion.] I love the fit and fits with my white dresser and other furniture It's secure it's one of my better buys Thank you
5 out of 5 stars
14 November, 2025
originally posted on Samsung US
Very classy
[This review was collected as part of a promotion.] Love it and I want more! When will I when? Ive always loved thier tech and thier deals. Thank you Samsung! Also IPhones are trash! Samsung 4 ever.
5 out of 5 stars
20 October, 2025
originally posted on Samsung US
A must have!
[This review was collected as part of a promotion.] I own four The Frame tv’s and they have complimented our decor at our farmhouse and cabin perfectly. The customizable bezel is a great option for personalized in-room preference. The art option is the cherry on top.
1 out of 5 stars
24 September, 2025
originally posted on Samsung US
Avoid this! Complete waste of money
Terribly designed. Does not assemble well, and seems far too deep for the TV. Magnets are extremely weak, and the connector pieces are tiny with poor snap fits.
1 reply from Samsung Brand Ambassador team - 10 months ago
Sam Sung, Thank you for sharing your experience with the customizable bezel. Please see below for further help with installation: 1. Each bezel piece is labeled, so you'll know where to attach them. 2. Line up each piece with the corresponding side of the TV, and then slide them into place. It's usually easier to start with the bottom and top bezel pieces first, and then put on the sides. 3. The bezel pieces are magnetic and will attach instantly. Each piece should be flush once attached. Be sure to use the corner snaps to secure the pieces in place. 4. To remove the bezel, gently hold one piece and slide it off of The Frame TV. Repeat this for all four bezel pieces. You can watch the following video to see the full installation process, including inserting the provided clips to close seams. https://www.youtube.com/watch?v=2LaMtPjLRb0 If you need additional help, please reach out to us and an agent will gladly help with further troubleshooting assistance. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro
3 out of 5 stars
22 August, 2025
originally posted on Samsung US
This product is average
[This review was collected as part of a promotion.] It's average quality. Not the greatest but not the worst. Feels kind of easy to break
1 reply from Samsung Brand Ambassador team - 11 months ago
Nyxara, Thank you for sharing your feedback on the Frame TV Customizable Bezel. Please give us the opportunity to better understand and assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Pro
5 out of 5 stars
22 August, 2025
originally posted on Samsung US
Simply Amazing
[This review was collected as part of a promotion.] Best tv I've ever had. I love how seamless it is. Fast & smooth.
5 out of 5 stars
22 August, 2025
originally posted on Samsung US
My thoughts
[This review was collected as part of a promotion.] Everything about this majes it all work together and look amazing! Love it!
5 out of 5 stars
2 July, 2025
originally posted on Samsung US
Awesome and love it
[This review was collected as part of a promotion.] Love it and recommend would buy again. May be soon
2 out of 5 stars
28 June, 2025
originally posted on Samsung US
Too large and needs more magnets
The bezel is too large and the bottom part falls off my tv. It needs larger magnets or more to hold it on.
1 reply from Samsung Brand Ambassador team - 1 year ago
Toga, Thank you for sharing your experience with the customizable bezel. Please see below for further help with installation: 1. Each bezel piece is labeled, so you'll know where to attach them. 2. Line up each piece with the corresponding side of the TV, and then slide them into place. It's usually easier to start with the bottom and top bezel pieces first, and then put on the sides. 3. The bezel pieces are magnetic and will attach instantly. Each piece should be flush once attached. Be sure to use the corner snaps to secure the pieces in place. 4. To remove the bezel, gently hold one piece and slide it off of The Frame TV. Repeat this for all four bezel pieces. You can watch the following video to see the full installation process, including inserting the provided clips to close seams. https://www.youtube.com/watch?v=2LaMtPjLRb0 If you need additional help, please reach out to us and an agent will gladly help with further troubleshooting assistance. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro
3 out of 5 stars
21 June, 2025
originally posted on Samsung US
Unexpectedly complicated install; pretty
[This review was collected as part of a promotion.] The enormous box that houses power and media plugs is a largely unspoken detail of The Frame. For the TV to achieve its aesthetic potential, we had to make an even bigger hole behind the TV to house it.
1 reply from Samsung Brand Ambassador team - 1 year ago
Francisco, Thank you for sharing your experience with the customizable bezel. Please see below for further help with installation: 1. Each bezel piece is labeled, so you'll know where to attach them. 2. Line up each piece with the corresponding side of the TV, and then slide them into place. It's usually easier to start with the bottom and top bezel pieces first, and then put on the sides. 3. The bezel pieces are magnetic and will attach instantly. Each piece should be flush once attached. Be sure to use the corner snaps to secure the pieces in place. 4. To remove the bezel, gently hold one piece and slide it off of The Frame TV. Repeat this for all four bezel pieces. You can watch the following video to see the full installation process, including inserting the provided clips to close seams. https://www.youtube.com/watch?v=2LaMtPjLRb0 If you need additional help, please reach out to us and an agent will gladly help with further troubleshooting assistance. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro
5 out of 5 stars
19 April, 2025
originally posted on Samsung US
Great quality
[This review was collected as part of a promotion.] The color is vivid like real wood frame and it's durable
4 out of 5 stars
17 March, 2025
originally posted on Samsung US
Unhappy with purchase.
Very disappointed in the “The Frame” for the TV. Ot does not look like a frame. Just a white version of what comes around the TV bit in white. I saw your framed TV at a friends and it looked like a picture frame. The one sent does not and that was the main reason why I bought it.
1 reply from Samsung Brand Ambassador team - 1 year ago
Nancy, Please know there are two design styles for the Frame Customizable Bezels. The Modern option comes in a simple profile while the Beveled silhouette accentuates your art and adds a premium touch with a metal finish. If you need additional help, please reach out to us and an agent will gladly help. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro