Q&A(19)
Q: Can I refill the bottle with my own solution
A: But you CAN cut a slit or opening in the top of the bottle and fill it with your own solution. The company is going to tell you NO, because they want to sell you the stuff over and over again.
submitted byJoeSchmo - 11 months agoA: No, our WetJet solution is not designed to be refilled.
submitted byP&G - 1 year agoBrand expert
Q: What side cleans the floor?
A: Hello Joyce. Thanks for your question. The side of the Swiffer WetJet pad refill that cleans the floor is the side with the printed label, which should face the mop head. Make sure you are using the WetJet refill pad designed for your WetJet device for the best results. If you need anything else please give us a call at (800) 742-9220.
submitted bySwiffer - 1 month agoBrand expert
Q: Are those pads pre wet or they are dry?
A: Hey there Lan! Great question. Our Swiffer WetJet Multi-Surface Floor Cleaner Pad Refills are dry as the product uses a liquid cleaner solution that cleans better to reveal more shine than a traditional floor mop & bucket in order to clean your flooring. Please feel free to contact us at (800) 742-9220 so we can take care of you. Your satisfaction is highly important for us at Swiffer.
submitted byP&G - 1 month agoBrand expert
Q: Is the Swiffer Wet Jet solution harmful to pets?
A: Hey there! Great question. The rumor that Swiffer WetJet may be harmful to pets is not true. Swiffer products have been extensively evaluated for safety, so we can assure you they don't contain cleaning agents in large enough quantities to be a serious hazard to pets, such as cats & dogs. In fact, our products have been safely used in over millions of homes, many of them with pets, for more than 20 years. Swiffer safety has been confirmed not only in our tests, but by independent scientists and other organizations. We have the support of several independent organizations, and we encourage you to visit their websites, or reach out to our partners at Safety Call International -- Safety Call Phone: 833-224-2018.
submitted byP&G - 1 month agoBrand expert
Q: Will these fit on a regular swiffer?
A: No, only our WetJet Pads will fit our WetJet device.
submitted byP&G - 8 months agoBrand expert
Q: Can you use the pads if they have gotten wet? My sink had a leak and got an entire box of the wet jet pads soaking wet. I let them air dry outside. Will they still work?
A: It may depend on the pad, but we don't expect there to be too many problems.
submitted byP&G - 8 months agoBrand expert
Q: Can I use these on the Power Mop
A: No, only our PowerMop pads can be used on the PowerMop.
submitted bySwiffer - 1 year agoBrand expert
Q: Why are they moping? Are they sad that they have been replaced?
A: What mop wouldn't be sad? They know their time is up when a WetJet arrives.
submitted byP&G - 1 year agoBrand expert
Q: Are these disinfecting or have antibacterial solution in them? if not what swiffer mop refill pads do.
A: No, none of our pads contain an antibacterial solution in them.
submitted byP&G - 2 years agoBrand expert
Q: Isn't anyone going to ask the obvious? What is diff between reg wet and multi surface?
A: We're sorry for any confusion, Kat, but we're here to clear things up. We currently just have the one version of WetJet pad refills that will provide you with a great clean on a variety of floor surfaces.
submitted byP&G - 2 years agoBrand expert