The Mediator's Toolkit, Second Edition - 2nd Edition by Gerry O'Sullivan (Paperback)

About the Book

The acclaimed guide to formulating and asking penetrating, paradigm-shifting mediation questions to successfully resolve conflict, now completely revised and updated

Book Synopsis

The Mediator's Toolkit, 2nd Edition is an essential guide to posing powerful questions that get to the core of an issue, shift perspectives, and challenge entrenched thinking. Fully revised and updated, it delivers advanced techniques to gain increased insight and achieve successful conflict resolution in any context.

About the Author

Gerry O'Sullivan is an award-winning mediator recognized for her commitment to fostering collaboration and unity in the global mediation community. A trainer and facilitator with over 35 years of experience in conflict resolution, she delivered Mediators' Institute of Ireland (MII) accredited mediation professional development sessions for many years, and holds a Diploma in Adult and Continuing Education. Gerry is the author of the original edition of The Mediator's Toolkit: Formulating and Asking Questions for Successful Outcomes, and conducts in person and online workshops and courses locally and internationally based on her book. She is Director of O'Sullivan Solutions and lives in Maharees, Castlegregory on the southwest coast of Ireland.