A: Hi Jackie, We really appreciate you to bring this concern to our attention. We would love to help you to resolve your query. We request you to kindly connect with our Consumer Services team at Unileverconsumercare.usa@unilever.com with your contact details and the ref ID: 54820637 so we can better understand your experience and work to improve as soon as possible.

A: Our Manipulator Matte has a waxy texture that has a strong hold and a matte finish that will not leave an artificial shine! Our Manipulator Putty builds texture between individual fibers leaving the final result with a natural finish - this product has a firm hold. It just depends on what finish you are looking for, if you are looking for a molded style with a matte finish then go with Manipulator Matte. If you are looking for definition and body with natural style control, then go with Manipulator Putty!

A: NO! It should be based on the listing title but they are actually shipping out 2oz containers when you pay for the 10.5 oz. I just received my second 2oz container after buying this.