JBL Soundgear Sense Hybrid Open-Ear Headphones with Detachable Neckband (White)
$164.95
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Guests are saying
The JBL Soundgear Sense offers a unique open-ear design that provides excellent sound quality and comfort. Guests appreciate its versatility for various activities, including workouts and virtual meetings. The headphones are praised for their long battery life, secure fit, and ability to maintain awareness of surroundings. Some concerns include pairing issues and uneven battery drainage between earpieces.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 58 reviews
material quality: 5 out of 5
sound quality: 5 out of 5
value: 5 out of 5
100% would recommend
1 recommendations
5 out of 5 stars
9 March, 2026
originally posted on jbl.com
Great sound and secure
Use it for the gym and for running. The extra little support attachment used to run with is brilliant and definitely helps when out and about. Really good sound quality considering it’s open ear, great battery and comfy to wear.
1 out of 5 stars
1 February, 2026
originally posted on jbl.com
Sound gear Sense
I’m an owner of a reflect mini headphones the sound is a lot better including a solid quality. The sound gear sense don’t has the same quality of sound. I’m sorry but I’m not recomen it.
1 reply from Customer Support team - 2 months ago
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Soundgear Sense didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
5 out of 5 stars
28 January, 2026
originally posted on jbl.com
Absolutely Great product
I think this item is perfect for me as I can’t use earphones that go straight into my ear as they are sensitive so this product with the over-ear feature is great and also I think they have very good sound quality and very good battery life and the way the over ear feature is designed is perfection in my opinion
5 out of 5 stars
25 January, 2026
originally posted on jbl.com
Quality all around with clear sound and comfort
I was looking for ear phones that sat outside my ears. I looked at many pairs and liked the shape of these and how they fit around the ear. They are very comfortable and the audio is very clear. The speakers can swing out to make the piece fit snug and then can be adjusted up or down in 3 levels for comfort. JBL has been known for quality for many years and I am very satisfied with my purchase.
5 out of 5 stars
12 January, 2026
originally posted on jbl.com
Great Ear Buds
I love these ear buds. I would recommend them to anyone looking for a good pair of ear buds. They sound great and I like that they do not have to into your ears.
5 out of 5 stars
26 December, 2025
originally posted on jbl.com
(no review title)
These are the first pair of earbuds I have found that dont hurt my ears and they work awesome
5 out of 5 stars
15 December, 2025
originally posted on jbl.com
Comfortability and volume are some great features
I bought these cuz normal earbuds don't stay in well. I read reviews about the volume not being loud enough, but I find it great. I love them they are comfortable.
5 out of 5 stars
11 December, 2025
originally posted on jbl.com
Good sound quality
Love these, I work in restoration and clean, so having these wrap around the ear is good. They are light weight, not an earbud and the sound quality is fantastic. Would suggest these if your highly active.
5 out of 5 stars
27 October, 2025
originally posted on jbl.com
Love it!
I bought this for my husband, who loves running, and he is very satisfied with it. I ended up buying one more for myself too :) I love it because it doesn’t block my ears completely, yet the sound is still great. We both love this product!
5 out of 5 stars
25 October, 2025
originally posted on jbl.com
(no review title)
I've had JABRAS, which are a top notch earbuds, and Im just saying, these JBL's sound gear, are a combination of earbuds & JBL Live770NC earphones. Have fun with these JBL's and if you don't have them yet, I highly recommend you go get them!!!
1 out of 5 stars
8 October, 2025
originally posted on jbl.com
DO NOT BUY
DO NOT ORDER. I received these for my birthday December 2024. By May 2025 the left ear bud wouldn’t charge. Went through the hassle it was to get a replacement and here I am again, in October 2025 because neither ear bud will charge. They also constantly connect to my phone even while in the charging case (closed) which drains the battery so when I go to use them when I need them, they’re dead. I train several days a week and need a reliable pair of headphones and these are NOT IT. 0/10 recommend.
1 reply from Customer Support team - 6 months ago
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact us through this link: https://support.jbl.com/us/en/#contact
5 out of 5 stars
5 September, 2025
originally posted on jbl.com
Faultless
Excellent straight out the box. Fit great, sound quality great and great value for money. Very happy
5 out of 5 stars
Thumbs up graphic, would recommend
3 September, 2025Verified purchase
I love them
They sound very good, they are excellent
4 out of 5 stars
2 September, 2025
originally posted on jbl.com
Suits my needs
Entirely suits my needs. Good sound, comfortable on ears. Able to hear just enough of the outside world to feel alert to things. I've got small ears and wear glasses so find the arms of my glasses have to sit on top.of the headphone hooks.
5 out of 5 stars
31 August, 2025
originally posted on jbl.com
Recommended for sport use.
Great sound and comfortable to wear. Use them for cycling and running.
5 out of 5 stars
11 August, 2025
originally posted on jbl.com
Great product
Bought for outdoor use including Cycling. A great balance between sound quality and external sounds. Very happy with. The neckband is really useful too.
5 out of 5 stars
27 June, 2025
originally posted on jbl.com
A million stars
We bought these for my husband for Father's Day. He works construction and is able to listen tousic during the day. The ones that go in his ears hurt after a while. He loves these and says the sound quality is amazing! Very happy with every step from the ordering to delivery to spot on product. JBL is all we ever buy and don't have any reason to stop now.
5 out of 5 stars
6 June, 2025
originally posted on jbl.com
Can't go wrong JBL products. ♡
I bought this product to use at work. (Limousine, charter buses, etc...) I am very pleased. I have a high regard for JBL products and this did not disappoint User friendly. Quality sound. And nothing stuck in my ear distorting the sounds that I need to hear. Way to go once again JBL!.
1 out of 5 stars
10 May, 2025
originally posted on jbl.com
Poor app! missed opportunity!
Bought them while back for 150 dollars!they are more like 50 dollar headphones !their app is very poor and basic!while running in winter with hoodie soon as hoodie touches the headphones it beeps and there is no way stopping it even if you choose none from gestures on app or summer if you swear while walking or outside doing yard work !it should have a lock button on app !and yet they didnt somehow think of that!at this price point most other headphones when you take them off and they go to sleep !on this is i believe minimum setting is 30 min!so when you take them off you need to store them in case right away other wise not sure how you really turn them off!overal ok sound quality very poorly designed app !
1 reply from Customer Support team - 11 months ago
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Soundgear Sense didn't meet your expectations. We value your feedback in helping us improve and provide an exceptional user experience. We'll make sure to share your feedback with the appropriate team.
4 out of 5 stars
7 October, 2024
originally posted on jbl.com
Good Product
Got this 2 weeks ago, great product. good battery life, great sound quality. only downside is one cannot enjoy music at higher volumes, the sound leaks to someone around us.