Accountability at Work - (@Work) by Carolyn Taylor (Paperback)

About the Book

Putting accountability at the heart of any business can be transformational. This step-by-step guide shows you why and how to achieve lasting cultural change.

Book Synopsis

''You can count on me'' is a phrase we don't hear often enough in the workplace. It is the language of accountability - and putting accountability at the heart of any business can be transformational. In this step-by-step guide, Accountability@work, Carolyn Taylor, one of the world's foremost experts in organisational culture change, shows how to master the promise-making process and establish a lasting culture of accountability.

This book will help you to consistently:

• deliver your promises, and have others do the same
• be a creative and effective leader, holding others to account
• maximise your productivity and capacity to perform
• make lasting culture change within your organisation
• build your reputation as someone people can count on.

"Imagine a world where everyone did what they said they would do, exactly when they said they would do it...Think what an impact being a renowned promise-keeper would have on your reputation and your customers' trust of you, and how it might alter the way your business and work relationships function...This is the life-changing power of accountability." from the Foreword

Review Quotes

"This pocket-size book breaks down something incredibly complicated into simple steps that are easy for anyone to follow. It is so easy that you are left wondering why you aren't doing this already - but therein lies the magic of Carolyn's work, she has the art of making something very hard very do-able. I will definitely be buying this book for my team to ensure we drive the culture of accountability by adopting this approach." Caroline Barth, Chief Human Resources Officer at Lonza

"Accountability is critical to the functioning of any business. Carolyn Taylor has spent years developing a road-map that allows you to create a scalable system of accountability. Packed with useful tips and advice, this is a must-read book for anyone who is involved in the business of making or keeping promises." Siobhan McHale, author of 'The Insider's Guide to Culture Change'

"Carolyn's unique approach in driving individual and collective accountability helped me and my team discover new levels of ambition and outpace the speed of change in the US healthcare environment." Fabrice Chouraqui, CEO at Cellarity, ex-President Novartis Pharmaceuticals US