Birdbuddy Pro Solar Smart Bird Feeder + Perch Extender

A: Many phones and smart TVs make it easy to project the bird images onto a TV, though it can depend on the device. 🐦 If you have any trouble projecting, it’s often helpful to look up instructions for your specific phone model, or you can start a chat with our support team for guidance.

A: Hi, thanks for reaching out about Bird Buddy Smart Bird Feeder with Camera and Solar Roof: Weather-Resistant, Hanging or Pole Mount To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi, thanks for reaching out about Refurbished Bird Buddy Smart Bird Feeder with Camera and Solar Roof: Weather-Resistant, Hanging or Pole Mount To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: It comes with both a pole mount and a hook. My Bird Buddy is hanging from a shepard's hook.

A: Hi Sing Sing, thanks for reaching out about Bird Buddy Smart Bird Feeder with Camera and Solar Roof You can mount your Bird Buddy on a pole, a wall, or a fence; the hanging cord that’s included in the order also allows you to hang it from just about anywhere! For more details about the various mounts and installation instructions for your Bird Buddy feeder, check out these articles: Included mounts: Universal pole mount Metal hanger Purchasable mounts: Wall mount If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hello, Sing Sing! There are three ways to set up your Bird Buddy. You can hang it using the included metal hanger, mount it on a pole with the provided pole mount, or, if you’d like to attach it to a wall, you can purchase our optional wall mount.

A: You can't have family members view the live stream unless you pay for premium. They can see the pictures only on the free plan

A: Hi, thank you for reaching out about Bird Buddy Smart Bird Feeder with Camera and Solar Roof: Weather-Resistant, Hanging or Pole Mount. Yes, you can have multiple family members connected to a single Bird Buddy smart bird feeder. The app allows the owner to invite other users (guests) to share the experience. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Great questions! While Birdbuddy isn't completely squirrel-proof, there are definitely ways to help keep them at bay. We recommend using a squirrel baffle and placing the feeder away from trees or other structures squirrels can jump from. You can also try seed blends that squirrels tend to avoid! 🐿️ As for the materials, Birdbuddy is made from durable ASA plastic, which is known for its high outdoor weatherability and retains its color, gloss, and mechanical properties over time. The see-through material is also ASA plastic, so it's tough and weather-resistant, perfect for outdoor use!

A: Hi, thanks for reaching out about Bird Buddy Smart Bird Feeder with Camera and Solar Roof: Weather-Resistant, Hanging or Pole Mount. That's a great question, as squirrels are the ultimate challenge for any bird feeder! Here is a detailed breakdown of the Bird Buddy's resistance to squirrels based on the materials and features: Squirrel-Proofing Level: Moderate (Requires Proper Mounting) The Bird Buddy itself is not considered 100% squirrel-proof on its own, but it is built to be durable and includes a camera to alert you to their presence. Its defense against squirrels relies heavily on how you mount it. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Great question! Bird Buddy records sound with postcards, so you can both see and hear your backyard visitors, though the live stream plays without audio. Identifying bird songs isn’t a feature yet, but that’s a great idea and we’ll be sure to pass it along to the team!

A: Hi CW, thanks for reaching out about Bird Buddy Smart Bird Feeder with Camera and Solar Roof To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Yes, our feeders work all across the globe, including the UK! 🤗 We’re proud that many happy birders, and of course, lots of birds, are already enjoying our feeders in the UK and beyond. They’re designed to suit a wide variety of environments and bird species, so no matter where you are, you can expect plenty of feathered visitors!

A: Hi Tara, thanks for reaching out about Bird Buddy Smart Bird Feeder with Camera and Solar Roof. Yes, the Bird Buddy Smart Bird Feeder with Camera and Solar Roof can be used in the UK. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Thanks for your message! While Bird Buddy works with Alexa for features like viewing postcards and daily recaps, a smartphone is still needed to set up and pair the feeder initially. Live streaming via Alexa isn’t available just yet.

A: Hi RobinJ, thanks for reaching out about the Bird Buddy Smart Bird Feeder with Camera and Solar Roof. Yes, you can use the Bird Buddy Smart Bird Feeder with Camera and Solar Roof with Alexa, even if a smartphone is not currently available. While you won't be using a smartphone for ongoing interaction, the initial setup of the Bird Buddy does require the Bird Buddy app on a smartphone to connect the feeder to your Wi-Fi network. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day between 7 am and 11 pm CST.

A: Absolutely not!!! Squirrels will get to this

A: While it’s not completely squirrel-proof, there are ways to help deter them! If you're worried about squirrels, we recommend using a squirrel baffle and placing the feeder away from trees or structures squirrels can jump from. You can also use seed blends squirrels wouldn't like! 🐦

A: Thank you for your question. The core app experience is free for all owners and guests, but the Premium Subscription offers extra features to enhance your birding experience: - 2K Ultra Resolution: Capture every detail. - Access Remote Feeders: Watch birds worldwide. - Unlimited Cloud Storage: Save all your bird moments. - Name That Bird: Name and track your favorites. - Bird Care Alerts: Get tips on keeping birds healthy. - Membership Discounts: 20% off new Bird Buddy products. - Beta Labs: Early access to new features. If you would like to buy our Premium subscription there is a yearly and a monthly option.

A: Hi Gabriella, thanks for reaching out about Bird Buddy Smart Bird Feeder with Camera and Solar Roof This connects to your home wireless network. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Bird Buddy's connectivity is supported by the typical wireless standard 802.11 b/g/n with a 2.4 GHz frequency that uses the Wi-Fi Protected Access II (WPA2 or WPA3) protocol. It will not be able to connect to Wi-Fi @5 GHz (and such networks will not appear on the list of available networks during the pairing process). But no worries, all Wi-Fi routers actually offer the option to connect to both 2.4GHz and 5GHz frequencies, and our support is there to help you with the setup. You can reach them at support@mybirdbuddy.com