Brother DS940DW Duplex and Wireless Compact Mobile Document Scanner 600 dpi Optical Resolution 1-Sheet Duplex Auto Document Feeder

I just bought it and it doesn't hold charge. No trouble shooting has worked.

I bought this as a backup portable scanner in case my larger scanner didn't work as expected. I tested it at home and it works great. It's also good if I need to scan just a page here and there and don't want to use the Adobe scan app on my phone.

I enjoy the small footprint but the power cord is touchy as well as the actual operation of this scanner. I found myself very frustrated with the paper port feeding mechanism also. If there is a true need for this you can make it work but you shouldn't have to work so hard at scanning anything.

Love the portability, fits in the backpack nicely, very easy to use.

We have used these portable scanners for years, here and in Italy. The model we used the most was theDS 620. Three of those are 8-10 years old and still working. But they are old enough they are no longer supported on the newer Mac OS systems. So we purchased this 940 model. For the most part it is very similar. The only problem with it is it tends to be very finicky grabbing the paper. It can often take several attempts to get the paper to grab and then be taken in a scan run. The kind of paper does not seem to matter. The 620’s never cared and took the paper the first try.

The worst scanner. It does not work with iPhone 14 or iPhone 15 pro max. The battery does not last at all and extremely expensive so that it does not work wirelessly. I spent my money

Although I love the end result ,, the instructions on using the machine are lacking ,, no instructions , I read other reviews online to find out how to start this thing.. I guess I have to go online and get the instructions. I still done know how to turn the 2 sided scan on and off ,, and the software ? well ,, there's Brother Iprint ,, ok, but then there's this sep[erate way you can use it without that software ,,HUH !! and I'm not a novice tag this stuff,,, and what's with that flap ? it sticks up and doesn't go down so when you have a stiff piece you want to scan,, you can't ,,, the worst design I ever saw ,, at least make it go flat..as Isaid ,, once I get to know this machine .. I'll probably love it ,, but the learning curve is way to much Paul

The software is beyond flaky -- it's just infuriating. I have extensive technical experience and it took me two hours to set this thing up. Some things just don't work as promised -- push scanning, for example, is a non-starter. The WiFi indicator blinks even when WiFi is connected. The software is 2004 standard, with unhelpful buttons like "Machine Settings" and "Machine Scan Settings" right next to each other. Need I go on? Browse the incomprehensible Brother Web site for a while. It's a mishmash of outdated, wrong, and bizarrely wrong information. This seems like a capable machine, but it's paired with truly terrible software.

This machine has been the best investment we have made. We run a non-profit rescue, and must keep track of receipts. For the first several years, we kept the physical receipts in little containers, but the printing on thermal receipts (which 90% of the receipts are) degrades with time - especially in a hot environment. We wanted to digitize, so I'd looked at several "mobile" receipt scanners before deciding to purchase this one. I am SO GLAD that I did. We use the standard software - Brother iPrint&Scan - which could be a *little* more intuitive or perhaps come with a tutorial on how to set up the scan settings and workflows, but once you learn how to use it, it's amazing. As you can imagine, after over ten years, we have A LOT of paper receipts. For record-keeping (IRS, tranparency, traceability of our foods, etc.) we need things sorted by year. The OLD method of scanning with a regular scanner involved sorting the receipts into piles by year, and placing on the glass, trying to get the lid on the scanner closed with the receipts in a flat position, OR taping them to - and wasting - paper. It took time and took up a LOT of workspace that we don't have in a TINY office area. Plus - all the scans went to a single folder, where I had to MANUALLY sort them by year by looking at each file to find the date of purchase. With this Brother DSmobile DS-940DW scanner, I set up workflows for each year of receipts, by making a folder for that year and assigning that as the "scan to" destination. I can simply grab a pile of receipts, look at the receipt ONCE for the date, click the "one touch" workflow for the correct year, and scan the receipt. With that one click, the receipt is scanned into the correct folder at my selected settings, providing digitized receipts, easily! Since it scans so quickly, and automatically files them to the correct year, scanning huge piles of receipts has become a breeze! Setting up the workflows took an investment in time, but has been totally worth it in timed saved when scanning. It's light and small so easy to stow out of the way when not in use, very helpful in a cramped, small office space.

It broke after about two weeks. I spent over an hour on the phone with someone from Brother. They were able to fix it the first time, but a week later, I was no longer able to power it up. Fortunately, I was able to return it for a full refund.

My son purchased this for me because of a genealogy project I am working on - he thought it would make my life easier - boy was he right!! Super simple to use, this is AMAZING! works great, scan to computer or to memory card - LOVE THIS

I've had this scanner for 3 days now.. scanner well over 200 receipts today with no problems! I find its quite intuitive, love the scan to micro SD feature. Have setup the wifi and found it easy as well. All round great product .. well built! I'll probably grab a second one for the office.

Product was a little hard to use,but it became easier after working with it.I would recommend it to a friend.

Awesome product! Love the print, setup was easy and so far I have no regrets.

when it decides it wants to be online it works great. However, after 2-3 scans it ALWAYS goes offline. Even when plugged into PC. The time ive wasted trying to update drivers, unplug/plug back in USB cable, restart PC is ridiculous, brother should be paying me to use this product.

The unit is great when it works. periodically it does not scan and you have to scan the page a number of times.

Sometimes it works, sometimes it just freeze. Got feed up.

Very Easy To Use. Once set up it is extremely helpful and does more than I expected.

You really need the clear plastic envelope to scan receipts and it doesn’t come with the scanner and is difficult to find even online!

Great mobile scanner. I purchased this scanner in addition to my larger multi-purpose scanner printer in order to better scan receipts and have a small scanner for travel. My only criticism is a lack of compatibility with the ARM64 version of Windows. In order to use it with my MS Surface, I need to scan to the microSD card than copy to my Surface.