Craftsman Genuine String Trimmer Line, 0.065- Inch, 3-Pack Spools
$19.99
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Guests are saying
The product has received mixed feedback, primarily due to issues with replacement spools that do not fit properly, causing frustration among guests. While some guests appreciate the trimmer's performance, the design changes in replacement parts have led to dissatisfaction. Guests express concerns about the engineering decisions that have resulted in compatibility issues, making it challenging for users to maintain their tools effectively. Overall, the trimmer itself is well-regarded, but the replacement spools need improvement.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
2.8 out of 5 stars with 12 reviews
1 out of 5 stars
12 May, 2026
originally posted on craftsman.com
Replacement spool doesn't fit!
Why do the replacement spools not fit? Why would you sell a product and then change the replacement part that now doesn't fit?
1 reply from Craftsman team - 22 days ago
Hello RUEY, I appreciate your feedback on the spool and I'm sorry to hear you are having issues. Your satisfaction is our top priority. We will be reaching out to you via email at the address you have provided to assist you further.
1 out of 5 stars
5 May, 2026
originally posted on craftsman.com
Stupid spool design
Same problem as everyone else, trying to replace the spool in my dad's trimmer and the replacement spool doesn't fit. Seems like an arbitrary design decision made solely to fool inexperienced or older folks like him into buying the wrong product and wasting money, there's zero reason this shouldn't fit.
1 reply from Craftsman team - 29 days ago
Hello AlexH11, I appreciate your feedback on the replacement spool and I'm sorry to hear you are having issues. Your satisfaction is our top priority. We will be reaching out to you via email at the address you have provided to assist you further.
5 out of 5 stars
3 April, 2026
originally posted on craftsman.com
20 volt weed eater
[This review was collected as part of a promotion.] I’m losing muscle control and can’t move very fast this is perfect me. 5 stars
1 out of 5 stars
29 March, 2026
originally posted on craftsman.com
Don’t buy
Replacement spools don’t fit making the trimmer worthless
1 reply from CS team - 2 months ago
Hello. We appreciate your feedback on the CMZST0653. We are sorry to hear that you are having problems with your tool. Your satisfaction is our top priority. We have reached out to you via email at the address you have provided to assist you further with this matter. Thanks, Mitzy, CRAFTSMAN
1 out of 5 stars
1 September, 2024
originally posted on craftsman.com
Replacement Spools Don't Fit
Here I am wasting my time because the engineering team at Craftsman aren't very smart. Why in God's name would you change the inner diameter of the replacement spool just enough so it doesn't fit? Everyone their should be fired. Maybe craftsman should better interview their engineers before hiring them.. Too many inexperienced dopes.
1 reply from CRAFTSMAN team - 2 years ago
Hello Tony090909, I appreciate your feedback on the CMZST06530.065 in Replacement Spools (3 PK) and I'm sorry to hear they do not fit your string trimmer. Your satisfaction is our top priority. Someone from our customer service team will be in contact with you via the email address you provided to assist you. Thank you, Roxy
1 out of 5 stars
7 August, 2024
originally posted on craftsman.com
Maybe don't change the size of the spool Craftsman
I'm having the same issue as the others. I measured mine and sure enough, the original spool had a .478" diameter lip in it while the replacement spools have a .435" lip, so they don't slide down the post to mate with the ratcheting mechanism. If Craftsman is going to arbitrarily change a needed part on a tool like this, then I'm switching to Ryobi. This is ridiculous.
1 reply from CRAFTSMAN team - 2 years ago
Hello yardingman, I appreciate your feedback on the CMZST0653 0.065 in Replacement Spools (3 PK) and I'm sorry to hear they don't fit your trimmer. Your satisfaction is our top priority. We will be reaching out to you via email at the address you have provided to assist you further. Thank you, Roxy
1 out of 5 stars
28 April, 2023
originally posted on craftsman.com
Replacement spools don’t fit cmcst900
I have a cmcst900. The replacement spools inner diameter is smaller than the original so it doesn’t seat all of the way down and latch into the automatic feeder lever (the spool cap wouldn’t latch into the trimmer). I have had to trim down the inner diameter so the spool fits the center alignment cylinder and engage in the automatic feeder, my spool cap now fits and latches in like it’s supposed to. I shouldn’t have to manually trim to fit it, I’ve bought multiple replacement spools in the last 6 months and they’re all this way. Maybe my cmcst900 is defected and the alignment cylinder is larger than it should be? Either way, the replacement spools don’t fit my cmcst900 without manually making the inner diameter bigger.
1 reply from CS team - 3 years ago
Hello. We appreciate your feedback on the CMZST0653 and we are sorry to hear about the issues that you are having with your unit. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket 7017855 so we have all information available from your review. We look forward to hearing from you so we may assist you with a solution. Thanks, Jessica Craftsman
4 out of 5 stars
24 June, 2021
originally posted on craftsman.com
wrong size spools
I ordered 3 pack of spools, supposedly used all the numbers i can see in the instructs and was sent spools that are 2 times as big as 1 that came with the trimmer.The trimmer itself is good but all i want is to replace the spools.
3 out of 5 stars
10 June, 2021
originally posted on craftsman.com
Replacement spools don't fit
Same issue as previous user. Original spool had a .478" diameter lip in it. Replacement spools have a .435" lip, so they don't slide down the post to mate with the ratcheting mechanism. I shouldn't need to trim the holes of a replacement pack to fit brand new trimmer.