ITOUCH Aura Smart Glasses - Black Retro Square Audio Sunglasses

A: Hi, Alex! Thank you for reaching out. We’re sorry to hear that only one side of your iTOUCH AURA glasses is working at a time. Please try removing/forgetting the iTOUCH AURA from your phone’s Bluetooth settings, then restart both your phone and the glasses before pairing them again through Bluetooth. Please make sure the glasses are sufficiently charged before reconnecting. Email us at reviews@itouchwearables.com for more help.

A: Hi, thanks for reaching out about iTouch Aura Smart Glasses If only one side is playing audio, the glasses may need to be reset and paired again. Try removing the glasses from your phone's Bluetooth device list, powering the glasses off, then turning them back on and reconnecting them through Bluetooth. This can help resync both sides. If the issue continues after repairing, we would suggest reaching out to the store your purchased it from or contacting the Manufacturer. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi there! Thank you for your inquiry. While the iTOUCH AURA Smart Glasses feature built-in microphones and open-ear speakers for Bluetooth calls, voice assistant access, and audio playback, they are not designed as hearing aids and do not include a hearing-enhancement feature for amplifying nearby conversations. The microphones are intended for phone calls and voice commands rather than assisting with hearing loss. If you have other questions or need assistance, please feel free to email us at reviews@itouchwearables.com

A: Hi, thanks for reaching out about iTouch Aura Smart Glasses These smart glasses are not designed or FDA-approved as hearing aids or hearing-assistance devices. While they include microphones and open-ear audio features for calls and media, they do not offer dedicated hearing enhancement functionality for amplifying nearby conversations. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi, thanks for reaching out about iTouch Aura Smart Glasses The iTouch Aura Smart Glasses use open-ear audio technology, which allows you to hear your audio without covering your ears. At normal listening volumes, sound is directed toward the wearer, but people nearby may be able to hear some audio leakage, especially in quiet environments or at higher volume levels. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi there! Thank you for reaching out. The iTOUCH Aura Smart Glasses, audio is played through the open-ear speakers located in the frame. This means that people nearby may be able to hear some of your audio, especially if the volume is set high or if you're in a quiet environment. For greater privacy and to minimize sound leakage, we recommend keeping the volume at a moderate level. For any other inquiries or if you require assistance, please feel free to reach out to us via email at reviews@itouchwearables.com.

A: Hi there! Thank you for reaching out. The iTouch Aura smart glasses do not have a display. This is designed to function as audio smart glasses, meaning it allows you to listen to music, take calls, and use voice assistants through built-in speakers, but they do not include a screen or visual interface. For any other inquiries or if you require assistance, please feel free to reach out to us via email at reviews@itouchwearables.com.

A: Hi, thank you for reaching out about iTouch Aura Smart Glasses. No, the iTouch Aura Smart Glasses do not have a built-in display. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi there! Thank you for reaching out. The lenses are removable, but you need to take them to your optometrist. Please note that replacing the lenses will void the warranty. For any other inquiries or if you require assistance, please feel free to reach out to us via email at reviews@itouchwearables.com.

A: Hi, thanks for reaching out about the iTouch Aura Smart Glasses No, you generally can’t add prescription lenses to iTouch Aura Smart Glasses. Some brands do support prescription: Ray‑Ban Meta smart glasses, Solos, and XREAL If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day between 7 am and 11 pm CST.

A: Hi Vee! Thank you for reaching out. The iTouch Aura Smart Glasses are not designed to fit over prescription glasses and are not prescription glasses. If you have other questions or need assistance, please feel free to email us at reviews@itouchwearables.com.

A: Hi there! Thank you for reaching out. We do not recommend using iTOUCH Aura Smart Glasses to view a solar eclipse. The lenses on the Aura Smart Glasses are not designed or certified to provide the level of eye protection required for direct solar viewing. For any other inquiries or if you require assistance, please feel free to reach out to us via email at reviews@itouchwearables.com.

A: Hi Fariba! Thank you for your question. The iTOUCH AURA Smart Glasses are not designed for photography or video recording, so they do not have the capability to take photos or record videos. They are also not intended for fitness tracking, GPS navigation, or swimming. Instead, the iTOUCH AURA Smart Glasses are designed primarily for open-ear audio and hands-free communication, featuring Bluetooth calling, dual stereo speakers, dual microphones, music playback, voice assistant support, and touch controls. They are ideal for everyday wear, travel, commuting, walking, outdoor activities, and office use (for Blue Light versions), allowing you to stay connected and enjoy audio while remaining aware of your surroundings. Feel free to email us at reviews@itouchwearables.com for immediate support.