Q&A(5)
Q: The active ingredients state 100% petroleum jelly, but then says it also contains flavor as an inactive ingredient. Where is the lip treatment that is without flavor? The flavor makes me wheeze.
A: Drug facts state it’s 99.96% petroleum with inactive ingredient: Flavor (Aroma) The original I’m the tub and the mini tub is the only ones stating 100% petroleum free
submitted byMamaOF2 - 2 years agoA: Thanks for reaching out - we are sorry to learn of your experience with our Vaseline Lip Therapy Advanced Healing Moisturizer! We'd like a chance to hear more about this experience, so please reach out to our Consumer Services team directly at consumer.services@unilever.com. We look forward to your email!
submitted byVaseline Expert - 5 years agoBrand expertA: I also have allergy/asthma symptoms to the "flavor/scent" in the lip Vaseline. just reading the labels hoping it "did not" contain that extra ingredient. it's not necessary, I don't think anyone eats
submitted byRena - 4 years ago
Q: Is this tube the original pure vaseline?
A: no, this has a flavor added to it. it's better to but the tiny jar, 1.7 oz, I think.
submitted byRena - 4 years agoA: Thanks for your interest! Please contact our team directly at consumer.services@unilever.com in order to receive more information regarding your inquiry.
submitted byVaseline Expert - 7 years agoBrand expert
Q: Can I use this for my 6 year old? He has chapped and cracked lips?
A: Hi Rosie, We appreciate your query and we want to make things right for you. Please send us an email at unileverconsumercare.usa@unilever.com with your details, and reference ID 53914707 we’ll make sure to assist you promptly.
submitted byVaseline Expert - 6 months agoBrand expert
Q: is this paraben and phalate free? what is the source of the flavor/aroma ingredient? can the company please make a nonflavored version? thanks
A: Thanks for reaching out. Our Lip Therapy Advanced is Paraben-Free, Phthalate-Free and No Fragrance Added. We hope this helps!
submitted byVaseline Expert - 1 year agoBrand expert
Q: Is there any lanolin in this? I have a lanolin allergy
A: Thank you for reaching out! This product does not contain lanolin. If Lanolin is in any of our skin cleansing products, it will be listed in the ingredient list. We hope this helps!
submitted byVaseline Expert - 1 year agoBrand expert