Visit here if your order was damaged or defective and delivered by EFW.
You may exchange or return the item in store with a valid receipt. Online purchases can also be returned by mail using our online return center. Returns must comply with our return policy.
Some items may also be eligible for a refund or replacement request online either through Target.com or through you Target app. To begin:
- Access your Target account.
- Select name icon to access Target account options.
- Select Purchase history from the menu.
- Select View Purchases from the appropriate online order.
- Select Fix an issue.
- Fix an issue will only appear as an option for eligible items.
- Follow the prompts to complete your refund or replacement request.
Target App:
- Go to your Target app.
- Select My Target to access Target account options.
- From the profile tab, select Purchase history.
- Select the appropriate online order.
- Select Fix an issue.
- Follow the prompts to complete your refund or replacement request.
- You'll be able to request a refund or replacement for a Drive Up, Order Pickup or Same Day Delivery order the day after the order is delivered.
- Replacements ship for free, are subject to availability and will process as an even exchange.
- If you requested a replacement, the original item cannot be returned in the store because it will cancel the replacement request and the replacement item won't ship. You'll be issued a refund instead.
- Refunds are issued to the original payment method in most circumstances.
- Purchases made with a Target GiftCard will be credited back as a new Target eGiftCard.
- Items paid for with PayPal prior to September 13, 2022, will be refunded to a Target eGiftCard, which will be added to your Target account.
- You’ll be provided with instructions on what to do with your item(s).
- If we require that the item be returned, we’ll provide a free return mailing label.
- For replacement requests, navigate to your order history for updates.
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