Apple iPhone 17e (256GB) - Black
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Return this item in store within 14 days for a full refund.
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Guests are saying
The iPhone 17e is a versatile device that appeals to guests seeking a reliable phone for basic tasks like messaging and email. While it offers a good battery life and a lightweight design, some guests have noted performance issues, particularly with the camera and app navigation. Despite mixed feelings about its features, many appreciate its affordability and ease of use, making it a suitable choice for those who do not require advanced capabilities.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.1 out of 5 stars with 1716 reviews
5 out of 5 stars
6 September, 2026
originally posted on ATT.com
Good phone
I love this phone. I upgraded from an iPhone 14
1 reply from AT&T CARE - Kevin team - 9 days ago
We are so glad to hear you love your new iPhone 17e! Upgrading from an iPhone 14 is a fantastic leap forward, and we hope you enjoy all the great new features. Thank you for sharing your experience and for being a part of the AT&T family! 📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att 📞 800‑331‑0500 (or dial 611 from your AT&T phone)
5 out of 5 stars
6 September, 2026
originally posted on ATT.com
The “work truck” iPhone
I get that this is the “budget” iPhone, but it’s definitely not a “cheap” unit. It is more simple in design and, as I understand, slightly more ruggedly designed. For my job, and lifestyle, being more resistant to abuse than feature rich is exactly what I needed. And it seems to deliver.
1 reply from AT&T CARE - Kevin team - 9 days ago
We love the comparison you made! We are glad to hear that the durable, practical design of the iPhone 17e is exactly what you need to handle your everyday routine and job demands. Thank you for choosing AT&T to help keep you reliably connected at work! For any concerns in the future, you can contact us through the channels below. 📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att 📞 800‑331‑0500 (or dial 611 from your AT&T phone)
1 out of 5 stars
5 September, 2026
originally posted on ATT.com
Not an upgrade
This was not the phone i thought it was compared to my 14 max pro
1 reply from AT&T CARE - Andres team - 14 days ago
Hey there, Ed. Thank you for sharing your honest feedback. We understand that comparing a new model to a previous flagship like the iPhone 14 Pro Max can lead to different expectations regarding performance and features. We always want you to have a device that aligns perfectly with your day-to-day needs and preferences. If you would like to explore our other device configurations or review your current trade-in options, please send a direct message to our support teams on X at @ATTHelp, on Instagram at @att, or via Facebook at AT&T so we can assist you with your account layout.
1 out of 5 stars
3 September, 2026
originally posted on ATT.com
Don’t Buy!
Very unhappy with the performance of this phone. Using within my WiFi and it perpetually spins and sometimes does not load a page at all. It buffers constantly when I’m the only one on WiFi. Unsure if it’s the operating system or something else. I’ve had hardly 2 months and certainly can’t recommend.
1 reply from AT&T CARE - Andres team - 14 days ago
Hey there, Tethorson. Thank you for sharing your experience. We are sorry to hear about the Wi-Fi performance issues you are experiencing with your new phone, as we want your device to connect seamlessly. Since you suspect it could be an operating system quirk or a hardware issue, we recommend reaching out to Apple Support for diagnostic testing on the device. If you find that the issue persists across our network as well, please send a direct message to our support teams on X at @ATTHelp, on Instagram at @att, or via Facebook at AT&T so we can look into your connection options together.
1 out of 5 stars
2 September, 2026
originally posted on ATT.com
Don't know didn't finish buying
Y'all keep charging for accounts putting them on my credit when I never even finish opening the account
1 reply from AT&T CARE - Andres team - 14 days ago
Hi, Misty! Thank you for bringing this to our attention. We are sorry to hear about this frustrating experience regarding your credit report and want to help ensure your personal information is fully protected. For an immediate investigation into these charges or any unauthorized account activity, please send a direct message to our support teams on X at @ATTHelp, on Instagram at @att, or via Facebook at AT&T so we can look into your profile securely.
5 out of 5 stars
2 September, 2026
originally posted on ATT.com
Iphone17e
⭐⭐⭐⭐⭐ Great phone for the price. The iPhone 17e is fast, smooth, and has a great camera. Battery life has been solid, and it feels premium without paying for the more expensive models. Very happy with it so far and would definitely recommend it.
1 reply from AT&T CARE - Kevin team - 6 days ago
Hi there, thank you so much for the review! We are happy to hear that the iPhone 17e is delivering the fast performance, premium feel, and great camera quality you want at an excellent price. If you ever need our assistance in the future with your device or service, you can easily find us through the channels below. 📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att 📞 800‑331‑0500 (or dial 611 from your AT&T phone)
5 out of 5 stars
2 September, 2026
originally posted on ATT.com
Great product
Very easy to use ,no need to stress on learning how to use this product ,and very great looking I feel fancy using this
1 reply from AT&T CARE - Andres team - 9 days ago
Hello, Rick! Thank you for the wonderful review of the iPhone 17e! We are thrilled to hear that you find it very easy to use without any learning stress, and we love knowing that its great-looking design makes you feel fancy. We appreciate you choosing AT&T, and we hope you continue to enjoy showing off your sleek new device!
5 out of 5 stars
2 September, 2026
originally posted on ATT.com
Excellent phone
I’m very satisfied with my purchase; it took little time to get accustomed to the changes.
1 reply from AT&T CARE - Andres team - 9 days ago
Hi, A Carter! Thank you for the excellent feedback on the iPhone 17e! We are thrilled to hear that you are very satisfied with your purchase and that it took very little time to get accustomed to the changes. We appreciate you choosing AT&T, and we hope you continue to enjoy your new phone!
5 out of 5 stars
2 September, 2026
originally posted on ATT.com
Customer
Anna the srrvive rep was great
1 reply from AT&T CARE - Andres team - 9 days ago
Hello there! Thank you so much for sharing your experience! We are thrilled to hear that Anna provided great service and took such good care of you during your visit. We will be sure to pass your kind words along to her and the local team. Thank you for choosing AT&T!
2 out of 5 stars
2 September, 2026
originally posted on ATT.com
Not good
Normal not a very good phone
1 reply from AT&T CARE - Andres team - 15 days ago
Hi there! Thank you for sharing your feedback regarding your iPhone 17e. We understand that a device may not always meet every expectation, and we appreciate you taking the time to share your perspective with us. We appreciate you letting us know how this device experience impacted you. If you need any further assistance with your account, features, or require troubleshooting support, please feel free to reach out to our team directly on X (@ATTHelp), Instagram (@att), or Facebook (AT&T).
1 out of 5 stars
2 September, 2026
originally posted on ATT.com
Horrible with I ordered the 17 plus
Can’t zoom out to take pic
1 reply from AT&T CARE - Andres team - 15 days ago
Hello, Lydiana! Thank you for sharing your feedback regarding your iPhone 17e. We understand that receiving a different model than expected can be frustrating, and we appreciate you bringing your camera experience to our attention. The iPhone 17e is designed with a streamlined camera system that does not include a physical ultra-wide lens for optical zoom-out, which may clarify the functionality you are seeing. If you need assistance with your order options or would like to explore devices that feature an ultra-wide lens, please reach out to our team directly on X (@ATTHelp), Instagram (@att), or Facebook (AT&T).
1 out of 5 stars
1 September, 2026
originally posted on ATT.com
Att lies- told me to bundle and save. Got a $264
Absolutely horrible - lies
1 reply from AT&T Care team - 19 days ago
Hello, Whos. We are sorry your new Apple iPhone 17e promotion didn’t go as promised. We understand your frustration regarding the unexpected bill increase, and we apologize for this experience. At AT&T, we want to get this sorted out for you. Please fill out our secure form to get started: 🔗 http://sm.att.com/41bae124 For faster, one-on-one care, you can also send a direct message to our official support team anytime on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T. AT&T CARE - Pablo
5 out of 5 stars
31 August, 2026
originally posted on ATT.com
Good phone for a teenager
My daughter loves it. It’s user friendly and light weight .
1 out of 5 stars
31 August, 2026
originally posted on ATT.com
Too many glitches & issues
The phone glitches all the time & freezes way too much. Cuts off randomly & restarts itself & loses service randomly. None of these issues happened on my iPhone 14
1 reply from AT&T Care team - 19 days ago
Hello, Vince K. We are sorry to hear that your experience with the new Apple iPhone 17e has been frustrating. Learning a new device should be seamless, and we understand your disappointment regarding the poor performance and app glitches. To help optimize your device's performance, you can try these quick steps: • Force restart: Press and release Volume Up, then Volume Down, and hold the Power button until the Apple logo appears. • Update apps: Open the App Store, tap your profile icon, and select "Update All" to resolve compatibility bugs. • Free up storage: Go to Settings > General > iPhone Storage and remove unused files to clear up space. • Reinstall problem apps: Delete any specific apps that close unexpectedly and download them fresh from the App Store. If these technical issues persist, we suggest reaching out to Apple Support for a warranty diagnostic at: 📞 1‑800‑275‑2273 | 🔗 http://sm.att.com/97c73c4e For help with your AT&T service, please send a direct message to our team on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T. AT&T CARE - Pablo
5 out of 5 stars
31 August, 2026
originally posted on ATT.com
Won’t be disappointed!!
Love this phone, pics are great!
3 out of 5 stars
31 August, 2026
originally posted on ATT.com
Great phone, if you had a network to use it on
Great phone, but service in my area is terrible, so I can hardly use it. 5G service in Longmont, CO and area is so terrible, you can never get 5G data levels of service. It is absolutely terrible all over the city.
1 reply from ATTCare_Yvette team - 20 days ago
We apologize for the network or connectivity issue. Here are a few troubleshooting options we hope will help. Restart the device, toggle Airplane Mode on and off, install available software and carrier updates, and reset network settings.
1 out of 5 stars
31 August, 2026
originally posted on ATT.com
I canceled a phone and att stole taxes
Att stole my taxes on a phone I canceled
1 reply from AT&T Care team - 20 days ago
Hello, emora55. Thank you for confirming you were able to cancel your Apple iPhone 17e order. We are sorry for the delay with your sales tax refund and understand your frustration with receiving a review request for this device. We are ready to look into your refund status. Please fill out our secure form to get started: 🔗 http://sm.att.com/96d1cfa4 For faster, one-on-one care, you can also send a direct message to our official support team anytime on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T. AT&T CARE - Pablo
5 out of 5 stars
31 August, 2026
originally posted on ATT.com
Great look and capability.
Love the phone looks and storage.
4 out of 5 stars
30 August, 2026
originally posted on ATT.com
Closing opened apps
The swipe function to clear the screen of opened apps is not user friendly.
5 out of 5 stars
30 August, 2026
originally posted on ATT.com
Awesome experience
My iPhone 13 died and the gentleman who assisted me at the store was terrific. Without my password and other pertinent information, he was able to restore my information to a new iPhone 17. Without him I would still be struggling three days later.