Bentgo Bluey Durable & Leak-Proof Lunch Box - Bluey & Bingo Play Day

Hi there! We’re so sorry to hear that the clip on your second Bentgo box broke as well. We know how frustrating that must be, especially for a lunchbox you otherwise love. Please reach out directly to our Bentgo Support team at support@bentgo.com or by phone at 657-275-3738 so we can make this right and send you a replacement solution. To help prevent clip breakage and keep your lunchbox working smoothly, we recommend hand-washing the outer shell. If you do choose to use the dishwasher, please place it on the top rack using a low heat or cool setting (and avoid heated drying) to prevent high temperatures from weakening the plastic hinges, seals, and latches over time Thank you, Jessica Bentgo Support

Hi Elena, Thank you for being a loyal Bentgo customer over the years! We are so glad to hear your child enjoyed using our lunch box from kindergarten through 2nd grade. We really appreciate your feedback regarding the design patterns as kids grow older. We are constantly expanding our collections and working on new styles to better fit older students, so we will be sure to pass your suggestion along to our product design team! In the meantime, you might like exploring our Bentgo Pop or Bentgo Fresh lines, which feature sleek, solid colors and styles designed specifically for older kids and teens. Please reach out to our Bentgo Support team if you ever need any assistance at 657-275-3738 or support@bentgo.com. Thank you, Jessica Bentgo Support

Hello Tile, Thank you for sharing your experience with your Bentgo + Bluey Kids Prints Lunch Box. We’re sorry to hear that the broken tab has made opening and closing the lunch box such a hassle. We understand how frustrating this can be, and appreciate you bringing this over to our attention. We take your feedback seriously and would appreciate the opportunity to learn more about what happened. Bentgo products are backed by our warranty, and our team would be happy to help find a solution. If you haven’t already, please feel free to contact us at support@bentgo.com or 657-275-3738 with your order details so we can assist you as quickly as possible. Thank you again for sharing your feedback, Tile. We appreciate the opportunity to help and hope we can make this right for you. Thank you, Jessica Bentgo Customer Support

Hello Hannah, Thank you for sharing your feedback on your Bentgo Kids Prints Lunch Box. We understand how the uniquely shaped compartments can make packing everyday snacks more challenging, especially when the smaller center compartment may not be useful for a child who isn’t a fan of dips. We’re glad to hear that the lunch box works well for fitting a sandwich cut in half. We truly appreciate you sharing both what works well and what could be improved. Feedback like yours helps us better understand the different ways families use our lunch boxes and helps guide us as we continue to improve our products. If you have any questions or would like assistance in finding a Bentgo lunch box that may better suit your child’s lunch and snack preferences, please feel free to reach out to us at support@bentgo.com or 657-275-3738. We’d be happy to help. Thank you again for taking the time to share your experience with us, Hannah. Thank you, Jessica Bentgo Customer Support

Hi Teresa, Thank you for taking the time to leave a review and share your experience with the Bentgo Kids Print Lunchbox. We’re sorry to hear that it broke and understand how disappointing that can be. We’d really appreciate the opportunity to learn more and assist you. Bentgo products are backed by our warranty, and our team is here to help with next steps. Please don’t hesitate to reach out to us directly at support@bentgo.com or 657-275-3738. If you have your order details available, that will help us assist you more quickly. We’re grateful you brought this to our attention and hope to help resolve this for you soon. Thank you, Jessica Bentgo Customer Support

Hi MLE4, Thank you for sharing your experience with your Bentgo Kids Print Lunchbox. We’re sorry to hear it didn’t hold up as you expected. All Bentgo items are backed by our warranty, and our team would be happy to help with a replacement or provide guidance on proper care to extend the life of your product. Your feedback also helps us continue improving our designs. Please contact us directly at support@bentgo.com or 657-275-3738 so we can assist. Having your order details handy will help us resolve this quickly. Thank you again for letting us know. Thank you, Jessica Bentgo Customer Support Customer Service

Hi dre24, Thank you for sharing your feedback. We’re sorry to hear about your experience with the Bentgo Kids Prints Lunch Box and that the outer case warped after being placed in the dishwasher. For best results, we recommend placing only the removable tray on the top rack of the dishwasher and hand washing the outer shell to help maintain its shape over time. That said, we understand how frustrating this situation is, especially after only a few months of use. Your Bentgo lunch box is backed by our warranty, and we’d love the opportunity to help make this right. Please reach out to us at support@bentgo.com or 657-275-3738, and our team will be happy to assist. Thank you, Jessica Bentgo Customer Support

Hi Maggie, Thank you for sharing your experience with the Bentgo Kids Lunch Box. We’re sorry to hear the back snaps are difficult to latch. While the box should still seal securely, we understand this can be frustrating. Please feel free to reach out to us at support@bentgo.com or 714-668-0300, and our team will be happy to walk you through some troubleshooting tips or help explore other Bentgo lunch box options that may be a better fit. Thank you, Jessica Bentgo Customer Support