Consumer Cellular Iris Flip (8GB) - Black
$49.99
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2.7 out of 5 stars with 18 reviews
battery life: 2.67 out of 5
camera: 1 out of 5
ease of use: 2 out of 5
features: 2.5 out of 5
speed: 1 out of 5
0% would recommend
8 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
15 January, 2025Verified purchase
Useless product
If you don't know how to find the QR code for the Esim nobody can tell you how to find it.
1 reply from Consumer Cellular Expert team - 1 year ago
Hi Dan - Consumer Cellular does not require a QR code to be used to activate phones that we sell in Target.. Instead, we use an 8-digit activation code that you'll find on the back of your Consumer Cellular box. When you're ready to activate, connect the phone to wifi and call our customer service with that activation code in hand. Once our team processes the activation, the eSIM will download to the new phone. If you have any additional questions, please call one of our Consumer Cellular U.S. based customer support representatives at 800-686-4460.
1 out of 5 stars
Thumbs down graphic, would not recommend
26 September, 2024
Not User Friendly
Do not recommend purchasing. It was complicating to activate.
1 reply from Consumer Cellular Expert team - 1 year ago
Hi there! We are sorry to hear that this device is not meeting your expectations. Target offers a 14-day return/exchange period on cellular phones. We would also be happy to answer any questions you may have about our Iris Flip. In addition, you can view or download a free copy of the user manual on our website here: https://www.consumercellular.com/help/videos-and-manuals/consumer-cellular-iris-flip
1 out of 5 stars
Thumbs down graphic, would not recommend
9 September, 2024Verified purchase
False advertisement, very poor costumer service
false advertisment, I was told prepaid!
1 reply from Consumer Cellular Expert team - 1 year ago
Hi there! We are sorry to hear that you were misinformed about our service. Consumer Cellular does not offer prepaid service. With Consumer Cellular, our customers receive a monthly bill at the end of each billing cycle, which they pay afterwards on the due date. This makes it very convenient, not having to worry about adding airtime. We have excellent low-rate plans starting at only $20 per month for unlimited talk & text with data. To get start service with us today or if you have any additional questions, please call one of our Consumer Cellular U.S. based customer support representatives at 800-686-4460.
1 out of 5 stars
Thumbs down graphic, would not recommend
20 June, 2024Verified purchase
Dead in 6 months
Bought this for my uncle (senior). I asked him why he never answered his phone when i stopped by to see him and he said it was dead. I took it and, sure enough, it was dead and would not take a charge. You could not have a more device friendly user/environment. UGH!
1 reply from Consumer Cellular Expert team - 2 years ago
Hi there! We are sorry to hear about this particular issue with your uncles Iris Flip. This device is a very popular device with our customer, we have not been advised of this particular issue before but, would are more than happy to help. All of our devices come with a 1-year manufacturer warranty. We encourage your uncle to call us, so that we can determine if this device is eligible for exchange under this. Our ultimate goal is for complete customer satisfaction with our service and products, we would be happy to speak with you and work towards a resolution. Please call one of our Consumer Cellular U.S. based customer support representatives at 800-686-4460. We will also be sure to forward this to our manufacturing and production teams for review.
1 out of 5 stars
Thumbs down graphic, would not recommend
25 May, 2024
SIM Card
The instructions say to download a SIM card so the phone can make phone calls. I have tried several times to download a SIM but each time it tells me that the phone will not download the card. The other thing it tells you to do if the download doesn't work is to take a picture of a SIM downlord but that doesn't work either. Then I tried to place a phone call and the screen says that I can only make an emerancy phone call because there is no SIM loaded.
1 reply from Consumer Cellular Expert team - 2 years ago
Hi there! We are sorry to hear you have been experiencing these issues and understand that activating an eSIM can be a bit of a change from activating a physical SIM card. We are more than happy to help with getting this issue quickly resolved and get your phone activated on our service. For immediate assistance with this, please call one of our Consumer Cellular U.S. based customer support representatives at 800-686-4460.
2 out of 5 stars
Thumbs down graphic, would not recommend
20 May, 2024Verified purchase
Unreliable
I purchased this phone six months ago and have had to factory reset it twice in order to get it to work (would freeze on the main screen). Also, the calls would cut out regularly, something that did not happen with previous CC phones. The front screen also does not show the name of the caller, only the phone number. Much cheaper to get an unlocked phone elsewhere and use a senior plan.
1 reply from Consumer Cellular Expert team - 2 years ago
Hi Marisa! We are sorry to hear that you are experiencing these issues and can understand how this could be frustrating. There are a few different issues, that could potentially cause a device to freeze up. We would be happy to speak with you and see if we can pinpoint what may be causing this. We can also determine if your device may be eligible for replacement under the manufacture warranty or if there is other replacement coverage on your device and assist you with the caller ID issue as well. For assistance with these, please call one of our Consumer Cellular U.S. based customer support representatives at 800-686-4460.
1 out of 5 stars
Thumbs down graphic, would not recommend
24 March, 2024
Volume
Volume turns down on it's own. Even though the side buttons are turned up it won't ring. It keeps turning off the ringer in Settings, Notifications, Volume. It works a few times after turning the volume back up and then shuts down again.
1 reply from Consumer Cellular Expert team - 2 years ago
Hello! Sorry to hear that you've had a hard time with the volume on your new Iris Flip. Often times we find that users have this problem with due to where they grip their phone. Some users inadvertently turn the volume down when they hold the phone to their ear. Take a look at that and if that isn't the cause, please contact our U.S. Based customer support representatives at 800-686-4460 for troubleshooting.
1 out of 5 stars
Thumbs down graphic, would not recommend
20 December, 2023Verified purchase
Don't buy this phone
Don’t buy this phone. I bought one and it broke within a few hours. It froze and wouldn’t turn back on. I gave it the benefit of the doubt and thought it might have just been a lemon, so I returned it and got a different one. This one lasted a week, but then the same thing happened. It froze and wouldn’t turn back on. I’m assuming this is the reason why Consumer Cellular is selling them on their site for $35 and Target has marked it down to $40. They know it’s a piece of junk.
1 reply from Consumer Cellular Expert team - 2 years ago
Hi Chris! I'm sorry to hear about your experience with our Iris Flip. This device has been on the market for a while now, and we haven't heard about any issues with it freezing. Sometimes the phone appears to be frozen while it's updating. I would like to make sure that we report this concern; please call one of our U.S. based customer support representatives at 800-686-4460 to troubleshoot the concern.