Diagnosed - by Cris Ross & Ed Marx (Paperback)

About the Book

Insights by two leading healthcare executives about their experiences as patients, and what they learned about how to navigate the healthcare system

Book Synopsis

Foreword by Tia Newcomer, CEO of CaringBridge

When Cris Ross and Ed Marx were diagnosed with cancer, they thought they knew what to do next. They were, after all, executives at two of the premiere hospitals in the United States--Mayo Clinic and Cleveland Clinic. But even decades of obsessing about effective delivery of patient care could not have prepared them for the emotional and logistical complexity of navigating the healthcare system. If it is this hard for them, how hard was it for everyone else?

Diagnosed is the book Cris and Ed wish they'd had when they embarked on their medical journeys, offering guidance, strategies, and more than a few checklists on how to:

• Process the shock and grief of a diagnosis
• Advocate for yourself (or your loved one)
• Harness the power of shared decision-making
• Access resources and technologies to support your recovery
• Create a personalized plan that reflects your values and goals
• Celebrate your milestones, honor your losses, and embrace your new normal

100% of all author royalties from the sale of every book benefit important medical research at Mayo Clinic Comprehensive Cancer Center.

Review Quotes

"An essential guide for patients and caregivers."
--Tia Newcomer, CEO of CaringBridge

"It is rare to have a book that so resonates with everyone's personal health journeys. Marx and Ross remind us of what it is to be human and how to face the uncertainty."
--Ed Sabanegh, M.D., CEO, Guthrie Clinic

"A 'how-to' guide for patients upon learning of a serious illness. Written from their inspirational stories and from the lens of insiders, [Ross and Marx] share important context on how to make sure our system works better for you and your loved ones."
--Aneesh Chopra, Former U.S. Chief Technology Officer

"Raw, resilient, and remarkably insightful... For those shaping the future of healthcare, this book is indispensable, offering a rare blend of patient insight and technological reality that is often overlooked but essential for meaningful progress."
--Aashima Gupta, Global Director, Healthcare Strategy Google Cloud

"What could be more life-altering than being told you have cancer or some other unexpected diagnosis? Edward Marx and Cris Ross have both been there, and now take readers on a profound journey through their own life-threatening health crises. Boldly written with compassion and insight, they offer research-based strategies about how to cultivate your health care odyssey, from enhancing your patient experience to working with care teams, and even understanding the medical system itself."
--Dr. David Lubarsky, CEO of UC Davis Health

"A great resource for so many people and families affected by cancer and other serious diagnosis. This fills the gap of information that often does not get addressed by providers."
--Cliff Deveny, M.D., President and CEO, Summa Health

"The experience of a new cancer diagnosis is one of the most fraught moments for patients in American healthcare. Marx and Ross offer a unique insiders perspective as healthcare leaders and cancer patients--an important read for anyone beginning their cancer care journey."
--Sachin Jain, M.D., M.B.A., CEO, SCAN Group and SCAN Health Plan

"You never know what tomorrow is going to bring, and sometimes that is an untoward diagnosis without a point of reference to fall back on. Cris Ross and Ed Marx have put together a phenomenal resource that provides tremendously meaningful insight during a very stressful, confusing, and difficult time."
--Scott Kelly, M.D., Colorectal Surgery Specialist, Mayo Clinic

About the Author

Ed Marx is an influential, veteran IT leader with deep experience in healthcare. His roles include being the CEO of Divurgent, the Chief Digital Officer (CDO) for Tech Mahindra Health & Life Sciences and the Chief Information Officer (CIO) for Cleveland Clinic. He was also the governor-appointed chairman of the Texas Health Services Authority for eight years and a U.S. Army combat medic and combat engineer officer. He is currently CEO of Marx Advisory, a company that helps healthcare executives and organizations achieve objectives and key results.

Cris Ross is Chief Information Officer (CIO) at Mayo Clinic, with more than 30 years prior experience in healthcare, technology and government. Since joining in 2012, he has revamped IT strategy, helped lead an enterprise-wide EHR convergence program, developed partnerships and initiated major innovation programs in data, analytics and machine learning. Prior to joining Mayo Clinic, he held technology and business leadership roles with Surescripts, MinuteClinic and UnitedHealth Group. He has served as a board member or advisor to many healthcare organizations.