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Digital Harmony - by Robin Sharma (Hardcover) - 1 of 1

Digital Harmony - by Robin Sharma (Hardcover)

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Highlights

  • Digital Harmony: Building Tech and Human Touch explores the delicate balance between technology and humanity in a rapidly evolving digital world.
  • About the Author: Robin Sharma is an Assistant Professor and Program Leader of Bachelor of Hotel Management Tourism at Amity University Dubai.
  • 192 Pages
  • Business + Money Management, Sales & Selling

Description



About the Book



Digital Harmony: Building Tech and Human Touch explores the delicate balance between technology and humanity in a rapidly evolving digital world.



Book Synopsis



Digital Harmony: Building Tech and Human Touch explores the delicate balance between technology and humanity in a rapidly evolving digital world. Rooted in luxury hospitality excellence, the book combines powerful storytelling, real-world insights, and practical frameworks to show how organizations can use AI, automation, and data to enhance - not replace - human connection.

Designed for academia and industry across retail, healthcare, and service sectors, this book speaks to anyone shaping customer experiences in a digital-first world. It bridges theory and practice, offering a global perspective on service strategy and customer experience design in the age of digital transformation. Readers will discover why customers remember feelings more than features, how empathy drives loyalty, and why the future belongs to those who can blend digital intelligence with human intuition. In a world powered by algorithms, the real advantage is staying human.



About the Author



Robin Sharma is an Assistant Professor and Program Leader of Bachelor of Hotel Management Tourism at Amity University Dubai.

Dimensions (Overall): 9.0 Inches (H) x 6.0 Inches (W) x .5 Inches (D)
Weight: .94 Pounds
Suggested Age: 22 Years and Up
Number of Pages: 192
Genre: Business + Money Management
Sub-Genre: Sales & Selling
Publisher: Emerald Publishing Limited
Theme: General
Format: Hardcover
Author: Robin Sharma
Language: English
Street Date: August 31, 2026
TCIN: 1009821493
UPC: 9781806861385
Item Number (DPCI): 247-57-3899
Origin: Made in the USA or Imported
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Shipping details

Estimated ship dimensions: 0.5 inches length x 6 inches width x 9 inches height
Estimated ship weight: 0.94 pounds
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