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Digital Harmony - by  Robin Sharma (Hardcover) - 1 of 1

Digital Harmony - by Robin Sharma (Hardcover)

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About this item

Highlights

  • Digital Harmony: Building Tech and Human Touch explores the delicate balance between technology and humanity in a rapidly evolving digital world.
  • About the Author: Robin Sharma is an Assistant Professor and Program Leader of Bachelor of Hotel Management Tourism at Amity University Dubai.
  • 188 Pages
  • Business + Money Management, Sales & Selling

Description



About the Book



Digital Harmony: Building Tech and Human Touch explores the delicate balance between technology and humanity in a rapidly evolving digital world.



Book Synopsis



Digital Harmony: Building Tech and Human Touch explores the delicate balance between technology and humanity in a rapidly evolving digital world. Rooted in luxury hospitality excellence, the book combines powerful storytelling, real-world insights, and practical frameworks to show how organizations can use AI, automation, and data to enhance - not replace - human connection.

Designed for academia and industry across retail, healthcare, and service sectors, this book speaks to anyone shaping customer experiences in a digital-first world. It bridges theory and practice, offering a global perspective on service strategy and customer experience design in the age of digital transformation. Readers will discover why customers remember feelings more than features, how empathy drives loyalty, and why the future belongs to those who can blend digital intelligence with human intuition. In a world powered by algorithms, the real advantage is staying human.



About the Author



Robin Sharma is an Assistant Professor and Program Leader of Bachelor of Hotel Management Tourism at Amity University Dubai.

Dimensions (Overall): 9.02 Inches (H) x 5.98 Inches (W)
Suggested Age: 22 Years and Up
Number of Pages: 188
Genre: Business + Money Management
Sub-Genre: Sales & Selling
Publisher: Emerald Publishing Limited
Theme: General
Format: Hardcover
Author: Robin Sharma
Language: English
Street Date: August 31, 2026
TCIN: 1009821493
UPC: 9781806861385
Item Number (DPCI): 247-57-3899
Origin: Made in the USA or Imported
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Shipping details

Estimated ship dimensions: 1 inches length x 5.98 inches width x 9.02 inches height
Estimated ship weight: 1 pounds
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Q: What topics does the book cover regarding customer experience?

submitted by AI Shopping Assistant - 1 month ago
  • A: It discusses the importance of empathy, trust, and emotional connection in enhancing customer loyalty.

    submitted byAI Shopping Assistant - 1 month ago
    Ai generated

Q: What insights does this book provide for professionals?

submitted by AI Shopping Assistant - 1 month ago
  • A: It offers global insights and practical strategies for creating meaningful, tech-enabled customer experiences.

    submitted byAI Shopping Assistant - 1 month ago
    Ai generated

Q: Is the content suitable for academic audiences?

submitted by AI Shopping Assistant - 1 month ago
  • A: Yes, it is designed for both academic and professional audiences with practical and theoretical insights.

    submitted byAI Shopping Assistant - 1 month ago
    Ai generated

Q: Who is the author of this book?

submitted by AI Shopping Assistant - 1 month ago
  • A: The author is Robin Sharma, an Assistant Professor and Program Leader at Amity University Dubai.

    submitted byAI Shopping Assistant - 1 month ago
    Ai generated

Q: What is the central theme of the book?

submitted by AI Shopping Assistant - 1 month ago
  • A: The book explores integrating digital innovation with human-centric service in various industries.

    submitted byAI Shopping Assistant - 1 month ago
    Ai generated

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