More Human - by Rasmus Hougaard & Jacqueline Carter (Hardcover)

Book Synopsis

AI has the potential to transform leadership and business--or to lead us toward an automated and uninspiring work experience. Which will it be?

Humans have always been good at inventing tools that change the way we live and work, but not always good at adapting to those changes. The internet has given us instant access to gigabytes of data and yet has made us more distracted. Social media has enabled constant connection to our networks and yet it can also alienate or isolate us. What impact will the phenomenal growth of AI ultimately have on our life and work?

So far, that question has mostly prompted a wave of anxiety about the disappearance of jobs and the loss of humanity in our work lives. But as founder and managing partner of Potential Project Rasmus Hougaard and senior partner Jacqueline Carter show in this essential book, that's a very limited perspective, leaving out a crucial point: AI has the power to transform leadership for the better. The key is in how leaders use it.

The authors conducted in-depth interviews with more than a hundred CEOs and executives across a range of industries, met with top AI experts, and completed 360-degree surveys of scores of leaders and employees worldwide. They found that by thoughtfully delegating tasks to AI and using it to augment skills and behaviors, leaders can unlock a truly human experience of work while enhancing organizational performance.

The AI-augmented leader moves beyond a focus on the technology itself to constantly probe how it can strengthen the core qualities of human-centered leadership: awareness, wisdom, and compassion. In this way, AI can help leaders and organizations become more human.

With deep insight and rigorous research, More Human will help leaders navigate our AI-enabled future.

Review Quotes

Advance Praise for More Human:

"This book uncovers the role of AI in augmenting and potentially even reimagining your leadership approach, ensuring you never lose sight of what truly matters--compassion and trust. Hougaard and Carter's model will help companies and leaders alike to elevate their workforces and their humanity." -- Michael Fraccaro, Chief People Officer, Mastercard

"More Human describes the near future of leadership, where AI enables and amplifies human potential and provides tools that support growth and fulfillment. A must-read for leaders who seek to cultivate a more human-centered workplace while also accelerating technology innovation." -- Kristen Ludgate, Chief People Officer, HP

"More Human highlights why success with AI requires more investment in people than in technology. Hougaard and Carter provide an important blueprint for leaders in the era of AI." -- Paul Daugherty, former Chief Technology and Innovation Officer, Accenture; coauthor, Human + Machine

"The impact of AI on leadership--and our very humanity--is already shaping the future. This book is essential reading for those who are dedicated to purposefully steering the evolving relationship between AI and leadership." -- Cameron Hedrick, Managing Director and Head of Learning and Culture, Citi

"Despite the common belief that AI will limit our humanity, this book outlines how AI can enrich the future of work and maximize our leadership potential to make us more human, not less. An enlightened and inspiring book." -- Francine Katsoudas, Executive Vice President and Chief People, Policy, and Purpose Officer, Cisco

"This transformative book reveals the unexpected power of AI to enhance the very qualities that define great leadership--empathy, intuition, and connection. Hougaard and Carter offer a new vision where technology amplifies our capacity for humanity. An essential read for those who want to lead with both heart and foresight in the age of AI." -- Brandon Carson, Vice President, Learning, Leadership, and Cultural Experiences, Starbucks

About the Author

Rasmus Hougaard is the founder and managing partner of Potential Project. In 2019 he was nominated by Thinkers50 as one of the eight most important leadership thinkers in the world. He writes for Harvard Business Review, Forbes, Fast Company, and Fortune and is the coauthor, with Jacqueline Carter, of Compassionate Leadership and The Mind of the Leader.

Jacqueline Carter is a senior partner at Potential Project. She has over twenty years of experience working with leaders in large global companies to unlock potential. She writes regularly for Harvard Business Review and Fast Company and is a sought-after keynote speaker and facilitator. She is the coauthor, with Rasmus Hougaard, of Compassionate Leadership and The Mind of the Leader.