Ninja 4qt CleanCrisp Container

Hi Laura, Thank you for sharing this experience. Having the POTS warning interrupt your cooking routine can be incredibly frustrating, especially when the system has the potential to be such a helpful tool. Your feedback highlights an issue that deserves attention. We’d recommend taking a look at our self‑help guide, which walks through the key steps to troubleshoot: https://support.sharkninja.com/en-CA/article/FN100-Series---Ninja-Crispi-Portable-Cooking-System---Troubleshooting-Guide-ca. If the issue continues after following the guide, please reach out to us directly for further assistance: https://support.sharkninja.com/en-CA/contact-us. Kind Regards, Ninja Kitchen US.

Hi Lila, Thank you for taking the time to leave a review. We’re truly sorry to hear that the glassware for your Crispi unit has broken. We understand how frustrating this must be, and we appreciate you taking the time to share your feedback. Please know that we’ll be passing this along to our team, as it helps us continue improving and delivering the best experience for our customers. At this time, we don’t have a branch in Honduras, which unfortunately means we’re unable to provide a resolution through a local service location. We sincerely apologize for the inconvenience this may cause. While we always strive to prioritize customer satisfaction, we’re limited in the support we can offer outside of our applicable service regions. If you’d like guidance on caring for your glassware, we encourage you to refer to our Crispi Pro care guide, which includes detailed information on proper handling and maintenance. https://support.sharkninja.com/article/Use-Care-AS100-Series-Ninja-Crispi-Pro-6-in-1-Countertop-Glass-Air-Fryer Sincerely, Ninja Kitchen US