simplehuman Tension Arm Paper Towel Holder Matte Black

Unfortunately Im requesting to return this item.. I nave severe Rheumatoid Arthritis and its not easy for me to use.. Awaiting instructions...thank you Amy Adams

Wonderful addition to new kitchen sleek, fresh & stylish

I usually use a single hand to tear off paper towels, and this paper towel holder has been a dream for that. The tension arm isn't too tense, so it is easy to lift out as needed. But it is still able to apply enough tension to let it rip out nicely. I am also a big fan of the little grab loop. It is a small part of the design, but it was a nice consideration for when you need to take it somewhere else.

I saw this in a demonstration on PBS with other models. They picked this one as the best! The craftsmanship is perfect. The ease of use couldn't be any more precise. Shipping time was efficient. Would definitely recommend this product!

Holder works exactly as expected. Second one we have bought (this one was a gift for our daughter) and delighted with both.

It’s great when the roll is full but as it gets to the end of the roll, it doesn’t hold onto it And you have to use two hands so it defeats the purpose

Just ordered this brushed gold paper towel holder for our kitchen. The color matches very well with the trim on our island lights and our kitchen hardware (yay!). The towel holder is weighted, so it’s nice not having it tip over. Like that you can carry it to another room (if necessary) with the loop on top of the center piece. Based only on first impressions, as I haven’t had this item long, I would recommend.

Quality is lacking for Simple Human! I always buy their products because of the design and quality. This is a less expensive model but still expected better materials for a product from Simplehuman.

Innovative, well made. My old one broke after many years, and I wanted to replace it with the same brand & style. Would recommend

This is the second time we purchased the tension arm paper towel holder. We love it, it looks great, doesn’t tip over when you tear off a sheet, the loop at the top makes it easy to carry to another room. I give it a 5 star rating out of 5! Buy it, you won’t be disappointed.

the arm (extra hand) just makes sense. why did it take so long for someone to think of it

Nice and solid, doesn't tip when ripping off a piece of paper towel, and looks good on the counter.

This is the best paper towel holder I have found. It is superior in its design and adds a simple, stylish accent to our countertops.

The base needs to be much heavier as it is difficult to tear the paper towels one-handed while cooking without the holder moving or tipping. I’ve loved my other Simple Human products, but this one just doesn’t cut it.

I don't know why but so many paper towel dispensers irritate me. Either there too loose or too tight and you get 20 sheets or a half one. This one is perfect. I stayed in a house that had this dispenser and I couldn't wait to buy one for myself.

I purchased this product because it came highly recommended from America’s test kitchen, but it really doesn’t work the way it was presented.

Very pleased with my purchase and it's easy to operate.

I have two wall-mounted Simple Human paper towel holders of the previous design which I bought years ago and which I love, but which do not fit in my new kitchen since I moved. I needed two countertop paper towel holders instead and of course went to Simple Human to get them. Unfortunately, this new design of paper towel holder has serious design flaws which prevent it from meeting my needs. First, I do love the carrying loop. That is a good idea and works well. Also the paper towel holder is sturdy and well made. But the post is too thick to fit a standard Kraft Paper Tube (the sturdy reusable kind), thus this holder is useless for my reusable cloth "paper" towels. The post will only fit the thinnest of tubes on the major paper towel brands. Secondly, the arm which is meant to allow you to tear off one paper towel at a time does not work. Using a well-known thick grocery store brand of paper towels, if I try to tear off one with one hand, the arm instead causes the bottom corner of the paper towel to tear off, leaving me only a fragment of a paper towel. I have to use both hands to properly tear off a single paper towel from the roll, negating the purpose of the arm. The arm is useful for keeping the end of the paper towel roll off the counter (in a pool of water if your kitchen is like mine), and prevents the paper towels from unrolling if I have the windows open/fan on, etc. So, while this is not a bad or flimsy paper towel holder in any way, it nevertheless does not meet my needs and was a big disappointment for me.

We had the brushed nickel paper towel holder, and it was much heavier than the black one. The black one seems to fall over a lot.

Looks great and actually works very well. Recommend