Skylight 10" Digital Photo Frame

A: Yes, Skylight Frame does need to be plugged in to work.

A: Hi there, Thank you for your question! Yes, the power adapters included with the Skylight Frame are bi-volt and will automatically support any AC voltage between 100 and 240 volts. However, please note that the frame comes with the typical two-prong plug used in the US. You may need a plug adapter for the specific country you plan to send it to. I hope this answers your question. If you have any other thoughts or need assistance, please feel free to reach out at help@skylightframe.com. We’re happy to help!

A: Hello Roger and thanks for your question. Yes, you can send photos directly to your parents' Frame! Once they activate their Frame, you can email photos to the Frame's unique name your parents chose. You can also preload photos so the Frame is already full of memories when they open their gift! If you'd like more details or have more questions, please email VIP@myskylight.com and our Concierge team will be happy to help.

A: Hello Roger and thanks for your question. Yes, you can send photos directly to your parents' Frame! Once they activate their Frame, you can email photos to the Frame's unique name your parents chose. You can also preload photos so the Frame is already full of memories when they open their gift! If you'd like more details or have more questions, please email VIP@myskylight.com and our Concierge team will be happy to help.

A: Each frame has it's own unique email that photos can be sent through. For security purposes, each sender's email needs to be approved by the account admin. Once that step is completed there is not a limit to how many people can be approved and send photos!

A: Hi, thanks for reaching out about Skylight 10" Digital Photo Frame An unlimited number of people can send photos to a Skylight 10" Digital Photo Frame by using the Skylight mobile app or a unique email address you share with them. Anyone with the app or email can contribute, allowing many family members and friends to send photos. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Yes, if the device loses power all photos are restored once it's back online. In the app account, account holders can view all photos that have been sent. It's worth noting that for security purposes, each sender's email needs to be approved by the account admin before they can send photos. I hope that helps!

A: Hi, thanks for reaching out about Skylight 10" Digital Photo Frame No, the standard Skylight 10" Digital Photo Frame does not store photos in the cloud by default; it primarily uses its 8GB of internal storage. However, you can purchase the optional Skylight Plus subscription to get cloud storage, which provides backup and allows for remote management and sharing features. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi! Skylight Frame needs to be plugged in to operate, however a recessed wall outlet can be used to easily hide the power cord when Skylight Frame is wall mounted.

A: Hi, thank you for reaching out about Skylight 10" Digital Photo Frame. No, the Skylight 10" Digital Photo Frame cannot be used without being plugged into a power adapter. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi There, Thank you for your question. Yes, the Skylight Frame can work without Wi-Fi once it’s set up. It only needs a Wi-Fi connection or mobile hotspot for the initial setup or activation and to send photos to the frame. After that, all other features will continue to work without the need for Wi-Fi. I hope this information is helpful. If you have any other thoughts or need assistance, please feel free to reach out at help@skylightframe.com. We’re happy to help! Let me know if you have any more questions or need assistance with anything else!

A: Like TVs and Computer screens, Skylight's size is measured diagonally. From corner to corner, the screen itself is 10".

A: Hi KG, thanks for reaching out about Skylight 10" Digital Photo Frame The screen size on this photo frame is 10 inches and it has 1280 x 800 resolution. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Stephie, thanks for reaching out about the Skylight 10" Digital Photo Frame. Skylight 10" Digital Photo Frame has 8GB storage space. Small 4MP photos up to 5,722 and Large 22MP photos up to 1,040. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST.