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Western Digital My Passport 2TB - Black - 2 of 4Western Digital My Passport 2TB - Black - 3 of 4Western Digital My Passport 2TB - Black - 4 of 4
Western Digital My Passport 2TB - Black - 1 of 4

Western Digital My Passport 2TB - Black

$84.99

In Stock

Eligible for registries and wish lists

Sponsored

About this item

Highlights

  • Slim design
  • Automatic backup - easy to use
  • Password protection + 256-bit AES hardware encryption
  • Trusted drive built with WD® reliability
  • WD Discovery™ software for WD Backup™, password protection and drive management
  • SuperSpeed USB port; USB 2.0 compatible

Description

Slim style.
The new My Passport™ drive has been redesigned for you to make the most of your own journey. It features a convenient, slim form factor and is available in a range of vibrant colors.
Locked down.
The My Passport™ drive’s built-in 256-bit AES hardware encryption with password protection helps keep your digital life's contents secure. Just activate password protection and set your own personalized password using WD Discovery™.
Backed up.
The My Passport™ drive comes equipped with WD Backup™ software to help make sure everything you create while on your own life journey - photos, videos, music and documents - doesn’t get lost. You can set it to run automatically to your schedule. Just pick the time and frequency to back up important files from your system onto your My Passport drive.
Super easy.
My Passport™ portable storage is ready right out of the box including all necessary cables. And with SuperSpeed USB, you can quickly start backing up everything in your life and keep driving forward.
Social friendly.
Included WD Discovery™ software lets you connect to popular social media and cloud storage services like Facebook, Dropbox and Google Drive™. Seamlessly import, organise and share your photos, videos and docs to the My Passport drive to backup your online social life. WD Discovery can also manage your drive through WD Drive Utilities™.
Ongoing confidence.
There's no telling what's ahead in your own journey. That's why WD® builds drives to demanding requirements for durability, and long-term reliability. On top of that, it comes with a 3-year limited warranty.
Dimensions (Overall): .54 Inches (H) x 3.21 Inches (W) x 4.33 Inches (D)
Weight: .37 Pounds
Hard Drive Speed: 5400 RPM
Electronics Features: Easy Setup, Password Protected, Plug and Play, Automatic Backup Function, USB Powered
Connection Type: USB
Data Storage Capacity: 2TB
Operating System Compatibility: Google Chrome OS
Data storage type: HDD
Warranty: 3 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 76457056
UPC: 718037869476
Item Number (DPCI): 056-02-1187
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 5.65 inches length x 4.07 inches width x 1.73 inches height
Estimated ship weight: 0.45 pounds

Return details

This item can be returned to any Target store or Target.com.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.

Q: Does it work on ps4 strait away

submitted by Gabegio - 5 months ago
  • A: Hi, Please be informed that the WD My Passport Portable drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. You can store the games but not play directly from the external drive. We recommend you to please check with your host device vendor for more compatibility information. Refer to the link in order to know more about the drive: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf

    submitted byWestern Digital Team - 5 months ago
    Brand expert
  • A: Hi Gabegio, thanks for reaching out about Western Digital My Passport 2TB - Black. Your PlayStation 4 may need to format the drive on first use. However, this will work on the PlayStation 4. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMatt - 5 months ago
    Target expert support

Q: Does this have it's own Back UP Software or do we have to use whatever windows version is on your PC?

submitted by dumb - 6 months ago
  • A: Hi, Please note that WD My Passport external drive is a plug 'n' play device tested and designed for seamless operation for Windows and Mac computers. You can use File History or Acronis on Windows. You can refer to the below link: Windows 10 & 11 File History Backup & Restore on WD DAS - https://support-en.wd.com/app/answers/detailweb/a_id/25298/ And to use Acronis you can refer to the below link: https://support-en.wd.com/app/answers/detailweb/a_id/30022/kw/acronis If you are facing any issues, please contact us at https://support-en.wd.com/app/ask/session/

    submitted byWestern Digital Team - 6 months ago
    Brand expert
  • A: Hi, thanks for reaching out about Western Digital My Passport 2TB - Black This comes with its own backup software preloaded onto the drive that can be used instead of the integrated Windows Backup software If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJustin - 6 months ago
    Target expert support

Q: does this work for playstation 5

submitted by michael - 9 months ago
  • A: Hi michael, thanks for reaching out about the Western Digital My Passport 2TB Black Yes, you can store PS5 games on the Western Digital My Passport 2TB, and then transfer them back to the PS5's internal SSD when you want to play them. You cannot directly play PS5 games from an external hard drive. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST.

    submitted byRena - 9 months ago
    Target expert support
  • A: Hi Michael, Please be informed that the WD My Passport Portable drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. You can store the games but not play directly from the external drive. We recommend you to please check with your host device vendor for more compatibility information. For more information about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf Moreover we suggest you to check out our WD_Black Series of drives for PS5.

    submitted byWestern Digital Team - 8 months ago
    Brand expert

Q: How do I play games I stored on here from my Xbox series s?

submitted by James - 10 months ago
  • A: Hi James, thanks for reaching out about Western Digital My Passport 2TB - Black You can store Xbox Series S games on an external hard drive, but you can't play games optimized for the Xbox Series S directly from the drive. To play those games, you need to install them on the console's internal SSD or Storage Expansion Card. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJustin - 10 months ago
    Target expert support
  • A: Hello James, Please be informed that the WD My Passport drive is a plug 'n' play device tested and designed for Windows and Mac computers. You can store any data to the drive but you could not play the games directly from this drive. We also recommend that you please check with your host device vendor for further compatibility information. To know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf -Need Help? Please see our "'Contact Us" page for information.

    submitted byWestern Digital Team - 8 months ago
    Brand expert

Q: Can PS4 and PS5 games be stored and played from this HDD?

submitted by Jemr - 11 months ago
  • A: Hi Jemr, Please note that the WD My Passport portable drive is a plug 'n' play device tested and designed for seamless operation for Windows and Mac computers. You can store games but cannot play directly from the external drive. We recommend you to check with your host device vendor for more compatibility information. For more information about the drive please see the link: https://products.wdc.com/library/AAG/ENG/4078-705155.pdf Also we suggest you to check our WD_Black series of drives for PS5.

    submitted byWestern Digital Team - 8 months ago
    Brand expert
  • A: Hi Jemr, thanks for reaching out about Western Digital My Passport 2TB - Black. Yes, you can store both PS4 and PS5 games on a Western Digital My Passport 2TB hard drive. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJoe - 11 months ago
    Target staff support

Q: Will this device work with a Chromebook laptop?

submitted by Thomas - 1 year ago
  • A: Hi Thomas, thanks for reaching out about Western Digital My Passport 2TB - Black Yes, Chrome OS supports external hard drives and other external storage devices. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJustin - 1 year ago
    Target expert support
  • A: Hi Thomas, please note that the WD My Passport External drive is a plug 'n' play device tested and designed for seamless operation for Windows and Mac computers. If you are looking for a drive to use with a Chromebook then we recommend you use the WD Drive for Chromebook, this drive is compatible with Chrome OS, Windows® 10+, macOS 11+.

    submitted byWestern Digital Team - 1 year ago
    Brand expert

Q: Is this Western Digitial external hard drive a Solid State Drive? I purchased a Seagate external drive and Windows says that one is a SCSI drive

submitted by Scott - 1 year ago
  • A: Hi Scott, Please be informed that the WD My Passport hard drive is a plug 'n' play device tested and designed for Windows and Mac computers. It's not a solid state drive. Refer to the link in order to know more about the drive: http://products.wdc.com/library/AAG/ENG/4178-707296.pdf -Need Help? Please see our "'Contact Us" page for information.

    submitted byWestern Digital Team - 1 year ago
    Brand expert
  • A: Hi Scott, thanks for reaching out about Western Digital My Passport 2TB - Black. The Western Digital My Passport 2TB is a USB 3.2 Gen 1 hard drive. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJoe - 1 year ago
    Target staff support

Q: Can you transfer movies from a DVR to this

submitted by Lucy - 2 years ago
  • A: Hi Lucy, Please know that the WD My Passport drive is a plug and play external drive that is formatted with NTFS and ready for Windows computers out of the box. Data from any other storage can be transferred to this drive using a computer as it is designed and tested for Windows and Mac OS computers. For more drive info, please visit: https://www.westerndigital.com/en-in/tools/documentRequestHandler?docPath=/content/dam/doc-library/en_us/assets/public/wd/product/external-storage/my_passport/my-passport-new/product-overview-wd-my-passport.pdf

    submitted byWestern Digital Team - 2 years ago
    Brand expert
  • A: Hi Lucy, thanks for reaching out about Western Digital My Passport 2TB - Black. You can transfer multiple different formats, you may transfer data from another disc as well. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJoe - 2 years ago
    Target staff support

Q: hi guys. we have a 2019 mac laptop. the ports are mich smaller....not usb....what to do? thx.

submitted by emmy - 3 years ago
  • A: Hello Emmy, Please be informed that the WD My Passport drive is a plug and play device tested and designed for Windows and Mac computers for seamless operation. You could use an adapter or hub in between to connect the drive with your mac computer which is compatible with your Mac. To know more about the drive compatibility refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf -Need Help? Please see our "'Contact Us" page for information.

    submitted bySanDisk Team - 3 years ago
    Brand expert
  • A: Hi, emmy! Regarding your question about the Western Digital My Passport 2TB - Black: Computers that have USB-C would need an adapter or hub to get regular USB-A ports. There are also external hard drives that come with USB-C cables. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byPatrick - 3 years ago
    Target expert support

Q: What items are in the box besides the SSD?

submitted by Nick - 3 years ago
  • A: Hello Nick, Please be informed that the WD My Passport drive is a plug and play device tested and designed for Windows and Mac computers for seamless operation. In the box you will get Portable hard drive, SuperSpeed USB-A cable (5Gbps) and Quick install guide. To know more about the drive compatibility refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf -Need Help? Please see our "'Contact Us" page for information.

    submitted bySanDisk Team - 3 years ago
    Brand expert
  • A: Hi, Nick! Regarding your question about the Western Digital My Passport 2TB - Black: The first thing I'd like to clarify is that this is a HDD not an SSD, this being said this includes the portable hard drive, SuperSpeed USB cable, WD Discovery software, and a quick install guide. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byTaylor - 3 years ago
    Target expert support

Related Categories

Guests are saying

The product offers a compact and portable solution for data storage, making it ideal for guests who need to store large files or games. Many guests appreciate its plug-and-play functionality, ease of use, and compatibility with various devices. However, some guests have experienced reliability issues, particularly with data loss and drive failures. Overall, it serves well for everyday storage needs, but guests should consider potential risks.
    Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
    3.9 out of 5 stars with 94 reviews
    quality: 3.76 out of 5
    value: 3.72 out of 5
    63% would recommend
    11 recommendations
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    12 June, 2025Verified purchase

    Dont buy this

    Failed in less than a month. Super disappointed.
    Noseknows
    quality: 1 out of 5
    value: 1 out of 5
    Did you find this review helpful?
    4 out of 5 stars
    Thumbs up graphic, would recommend
    3 February, 2025Verified purchase

    Solid

    Nothing flashy but it’ll do the job well for a good value
    RD
    quality: 4 out of 5
    value: 5 out of 5
    Did you find this review helpful?
    5 out of 5 stars
    22 January, 2025
    originally posted on Western Digital

    Great New Drive - Great Value

    Fast! Dependable! Plug & Play! I love this drive. Works right out of the box and requres no instruction.
    B Herndon
    Did you find this review helpful?
    5 out of 5 stars
    Thumbs up graphic, would recommend
    18 May, 2024Verified purchase

    Great so far- 2 weeks

    it’s been great so far but I’ve only had a few weeks.
    Buggie
    value: 5 out of 5
    quality: 5 out of 5
    Did you find this review helpful?
    5 out of 5 stars
    Thumbs up graphic, would recommend
    19 April, 2024Verified purchase

    Portable hard drive

    Plug and play great choice
    Cez
    Did you find this review helpful?
    4 out of 5 stars
    27 December, 2023
    originally posted on Western Digital

    DATA STORAGE

    this is a great product for keeping technical knowledge
    udayan
    2 guests found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    10 September, 2023

    randomly stops working.

    got this awhile back, randomly stops working, lost all of my gameplay footage on my xbox. don’t buy this if u trying to record footage on your xbox or ps, lost couple months of gameplay😡
    Jeffrey
    quality: 2 out of 5
    value: 2 out of 5
    7 guests found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    18 February, 2023

    Just stopped working with MAC. No answers

    Not sure what happened. It's not compatible with Ventura for some reason. A search shows it's a widespread issue, even though the WD site says it works with MAC. The WD unlocker crashes within 2 seconds of opening after typing a password. Sometimes the ma passport will mount, then literally 1 second later, it will dissappear. I called for technical help and after 10 minutes on hold of pressing this and that, a rep answered that i could not understand. Frustrating.
    Sean
    value: 1 out of 5
    quality: 1 out of 5
    3 guests found this review helpful. Did you?
    1 out of 5 stars
    25 January, 2023
    originally posted on Western Digital

    Failed in the first month

    This is my third 2TB Passport HDD and the second HDD to fail. The first one lasted less than a year, the second died in less than a month. It was a major hassle to get a return authorization for the first failed drive, the second was a breeze. Perhaps WD knows they're shipping some bad product... The first replacement has been working for several months now; I'm hoping the second replacement will also prove reliable.
    1 reply from SM OLS team - 3 years ago
    Hello, We're sorry to hear about your experience with WD My Passport Portable External Hard Drive and appreciate your time for providing the review. Please know that the My Passport drive is trusted, portable storage with a new, stylish design that fits in the palm of your hand, there’s space to store, organize, and share your photos, videos, music, and documents. Perfectly paired with WD Backup software and password protection, the My Passport drive helps keep your digital life’s contents safe. You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/ All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital. We'd be happy to help. Need Help? Please see our "'Contact Us" page for information.
    1 reply from SM OLS Team team - 2 years ago
    We have identified a firmware issue that presents itself in very limited situations and can cause SanDisk Extreme Portable SSD V2, SanDisk Extreme Pro Portable SSD V2, and WD My Passport SSD products to unexpectedly disconnect from a computer. Full details, including a serial number lookup tool to find out if your product is impacted, can be found on the Firmware Updates for SanDisk & WD Portable SSDs page. https://support-en.wd.com/app/firmwareupdate
    Urizen
    6 guests found this review helpful. Did you?
    1 out of 5 stars
    9 November, 2022
    originally posted on Western Digital

    Non stop clicking and painfully slow

    This drive clicks when connected to any computer and is painfully slow. It also doesn't play well with MACOS.
    1 reply from SM OLS team - 3 years ago
    Hello, We're sorry to hear your user experience with the WD My Passport Hard Drive and appreciate your time for providing this review. Best practice is to run diagnostics with WD Drive Utilities when a drive does not perform as expected or is behaving abnormally. We recommend avoiding USB hubs for external hard drives and therefore connect the drive directly to a USB 3.0 port on the computer. We have placed a few helpful links below providing more information for your convenience. "Setting up and using WD Security and WD Drive Utilities": https://support-en.wd.com/app/answers/detail/a_id/13880 "Western Digital Hard Drive Noise" https://support-en.wd.com/app/answers/detailweb/a_id/32906/kw/noise "Common Causes and Solutions for Slow Data Transfer Speeds" https://support-en.wd.com/app/answers/detailweb/a_id/15542/kw/slow If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary. "How to get an RMA to replace a defective product, or obtain a power supply or USB cable for a WD product": https://support-en.wd.com/app/answers/detail/a_id/10336 All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details. Need Help? Please see our "'Contact Us" page for information.
    Buckwheat
    6 guests found this review helpful. Did you?
    5 out of 5 stars
    20 September, 2022
    originally posted on Western Digital

    My passport

    Bought this for my son, I already have this.Works great!
    AndreaA
    1 guest found this review helpful. Did you?
    5 out of 5 stars
    17 August, 2022
    originally posted on Western Digital

    My Passport Performance

    I bought My Passport to store very large fine art paintings. It copies them fast, but I should have gotten a drive with more capacity. It takes a bit more time to render them. Other than that, I have no problems with My Passport. It's ease to use, practical, and smaller than my phone.
    Loyal Customer2
    Did you find this review helpful?
    5 out of 5 stars
    13 August, 2022
    originally posted on Western Digital

    very satisfied

    it worked, arrived in good time, and was very well packed.
    Baphemat
    1 guest found this review helpful. Did you?
    3 out of 5 stars
    6 July, 2022
    originally posted on Western Digital

    Is it à fake model ?

    Wd 2T bs4b0020bbl made in Malaysia , is it made buy your company or is it a copy ? Thx for answering
    1 reply from SM OLS team - 3 years ago
    Hello, Thank you for your interest on My Passport Potable Hard Drive and appreciate your time for providing this review. Please be informed that this product is manufactured by Western Digital.If you are facing any issue with western digital product in future. We would request you to open a support ticket. Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/ All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital. Need Help? Please see our "'Contact Us" page for information.
    Ayoub
    1 guest found this review helpful. Did you?
    1 out of 5 stars
    13 June, 2022
    originally posted on Western Digital

    Awful

    It’s awful stoped working after a few months haven’t even moved it or anything it’s just been sitting in the same spot and it stoped working. Don’t waste your money buying this!
    1 reply from SM OLS team - 3 years ago
    Hello, We're sorry to hear your user experience with the WD My Passport Portable Hard Drive and appreciate your time for providing this review. There can a few causes due to which the drive has stopped working. Such causes include the faulty USB port of the drive or the computer, faulty USB cable of the drive or the drive itself may not be getting enough power to spin up and register on the computer to show up. Unsafe ejection of the drive during any read or write operation can also result in the corruption of the drive's partition. Best practice is to run diagnostics with WD Drive Utilities when a drive does not perform as expected or is behaving abnormally. We recommend avoiding USB hubs for external hard drives and therefore connect the drive directly to a USB 3.0 port on the computer. We have placed a few helpful links below providing more information for your convenience. "Setting up and using WD Security and WD Drive Utilities": https://support-en.wd.com/app/answers/detail/a_id/13880 "Windows or macOS Cannot Find My Drive": https://support-en.wd.com/app/answers/detail/a_id/12455 If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary. "How to get an RMA to replace a defective product, or obtain a power supply or USB cable for a WD product": https://support-en.wd.com/app/answers/detail/a_id/10336 All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details. Need Help? Please see our "'Contact Us" page for information.
    Josh k
    9 guests found this review helpful. Did you?
    5 out of 5 stars
    1 June, 2022
    originally posted on Western Digital

    Effortless and reliable

    This is my second one, the first having been in service for more than two years now. Installation was virtually transparent. Just came up immediately as another drive. Reliability has been excellent. I run these using Windows System 7 Pro on Dell computers.
    jimcl
    1 guest found this review helpful. Did you?
    2 out of 5 stars
    5 May, 2022
    originally posted on Western Digital

    New product arrived with unusable software

    Arrived preloaded with out-of-date and UNUSABLE software. Automatic update would not upgrade. Website was very unfriendly. Way too difficult for something that should be easy.
    1 reply from SM OLS team - 3 years ago
    Hello, We're sorry to hear about your user experience with WD My Passport Hard Drive and appreciate your time for providing the review. We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/ All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help. Need Help? Please see our "'Contact Us" page for information.
    Iceman
    3 guests found this review helpful. Did you?
    1 out of 5 stars
    26 April, 2022
    originally posted on Western Digital

    Came broken

    Claims "plug and play out of the box", came, plugged in and projected a "corrupt drive" window onto my screen. Should have bought the higher quality product rather than try to save money.
    1 reply from SM OLS team - 4 years ago
    Hello, We're sorry to hear about your experience with WD My Passport External Hard Drive and appreciate your time for providing the review. There can a few causes due to which the drive has stopped working. Such causes include the faulty USB port of the drive or the computer, faulty USB cable of the drive or the drive itself may not be getting enough power to spin up and register on the computer to show up. Unsafe ejection of the drive during any read or write operation can also result in the corruption of the drive's partition. Best practice is to run diagnostics with WD Drive Utilities when a drive does not perform as expected or is behaving abnormally. We recommend avoiding USB hubs for external hard drives and therefore connect the drive directly to a USB 3.0 port on the computer. We have placed a few helpful links below providing more information for your convenience. "Setting up and using WD Security and WD Drive Utilities": https://support-en.wd.com/app/answers/detail/a_id/13880 "Windows or macOS Cannot Find My Drive": https://support-en.wd.com/app/answers/detail/a_id/12455 If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary. "How to get an RMA to replace a defective product, or obtain a power supply or USB cable for a WD product": https://support-en.wd.com/app/answers/detail/a_id/10336 We would like the chance to work with you directly to help address your concerns and help provide a good overall user experience. You can contact us by phone below and provide your details. Need Help? Please see our "'Contact Us" page for information.
    store buyer(micro center)
    2 guests found this review helpful. Did you?
    5 out of 5 stars
    3 April, 2022
    originally posted on Western Digital

    Needed

    I like the compact size with the capacity to hold a lot of data. I have other WD devices and I love the portability.
    Peoples
    Did you find this review helpful?
    3 out of 5 stars
    24 March, 2022
    originally posted on Western Digital

    Hard to set up

    It was difficult to set up to do periodic back-ups.
    1 reply from SM OLS team - 4 years ago
    Hello, We regret to hear about user experience with WD My Passport Hard Drive and thank you for taking the time to bring this matter to our attention. We would like the opportunity gather more information to isolate the issue and to assist you directly, we request you to kindly contact us so that we can provide you the best customer support. If you are facing any issue with western digital product then brief it and also mention screenshots.. We would request you to open a support ticket. Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/ All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details. Need Help? Please see our "'Contact Us" page for information.
    Harv
    1 guest found this review helpful. Did you?

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