La Roche Posay Toleriane Hydrating Facial Cleanser - 13.5 fl oz
$19.99 ($1.48/fluid ounce)
Size13.52 fl oz
In Stock
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- $8.99 - $19.99Lower price on select items4.7 out of 5 stars with 7649 ratings
- $47.48($7.02/fluid ounce)Value Bundle4.4 out of 5 stars with 1645 ratings
- Highly rated$13.69($10.14/fluid ounce)was $18.99 New lower price4.7 out of 5 stars with 5694 ratings
- $37.98($1.40/fluid ounce)Value Bundle4.7 out of 5 stars with 2097 ratings
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- $8.99 - $19.99Lower price on select items4.7 out of 5 stars with 7649 ratings
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Guests are saying
This facial cleanser is highly regarded for its gentle and hydrating properties, making it suitable for sensitive and dry skin types. Many guests appreciate its ability to cleanse effectively without causing irritation or tightness. The creamy texture and lack of fragrance are also highlighted as positive features. However, some guests have expressed concerns about recent formula changes that may have affected its performance. Overall, it remains a popular choice for those seeking a reliable daily cleanser.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.6 out of 5 stars with 5215 reviews
effectiveness: 2.93 out of 5
quality: 3.01 out of 5
value: 2.97 out of 5
42% would recommend
164 recommendations
5 out of 5 stars
20 October, 2026Verified purchase
(no review title)
Very nice
5 out of 5 stars
18 October, 2026
originally posted on laroche-posay.us
Suavidad
[This review was collected as part of a promotion.] Es un producto pensado en piel seca y madura. M encanto, lo utilizo para mis tratamientos faciales y mis clientas quedan encantadas
1 out of 5 stars
15 October, 2026
originally posted on influenster.com

Stripped my skin
I love LPR, but this stripped my skin horribly. I used it one time, and my skin felt dry and tight immediately after. This is not a cheap face wash, and I was very disappointed that it was marketed as hydrating and gentle when it did the opposite for me. Do not recommend for dry skin.
From Consumer Care Center team
Hello there! We are very sorry to hear about your experience with our Toleriane Hydrating Gentle Facial Cleanser. We would like to speak to you directly about this. Please contact us at 800-560-1803 M-F 9:00 am – 7:00 pm ET for assistance and provide the reference #48692786. We look forward to speaking with you!
6 days ago
5 out of 5 stars
9 October, 2026
originally posted on influenster.com

High quality & affordable!
I love using this affordable cleanser in my daily routine! Its high quality ingredients help maintain my skin texture issues. It also helps my skin stay clear of adult acne and evens out my skin tone! I look bright and refreshed and that’s hard to find in affordable skin care!
1 out of 5 stars
Thumbs down graphic, would not recommend
8 October, 2026Verified purchase
Tereible
This product caused a burning sensation on my face, and I also felt that it did not cleanse my skin effectively. Do not recommend.
From La Roche-Posay Product Expert team
Hi. Thank you for reaching out to La Roche Posay. We are sorry to hear about the experience you had with the Toleriane Hydrating Facial Cleanser. We would like to speak with you directly about it. Please give us a call at 800-560-1803, M- F, 9am - 5:30pm, ET and let us know you contacted us through a review. It would be helpful if you could have the product available when you call, as well as providing the agent with your username. Looking forward to speaking with you.
17 days ago
5 out of 5 stars
7 October, 2026
originally posted on influenster.com

It is very good for sensitive skin
I love how gentle this cleanser feel. All the product that I use before break my skin, but I have been using this one for 5 years and never have a problem with it.
3 out of 5 stars
7 October, 2026
originally posted on laroche-posay.us
Used to be great, but now it burns my skin
I’ve used this for YEARS and it was safe for my sensitive skin. Well…they added extra ingredients and now my face burns when I use it and makes my skin red around my mouth and cheeks. Very disappointing because this was my holy grail for years. Please go back to the formula without all the extra ingredients.
From Consumer Care Center team
Hello Jules859! We are very sorry to hear about the experience you had with Toleriane Hydrating Gentle Facial Cleanser. We would like to discuss this further with you to document your experience. Would you be so kind to contact our Customer service team at 1-800-560-1803 from 9 am – 7 pm ET Monday – Friday and provide the reference #48620388. We look forward to connecting with you soon.
8 days ago
5 out of 5 stars
29 September, 2026
originally posted on influenster.com

Great for dry/sensitive skin
A product I keep in my cabinet for the dry months as well as when I get chemical peels done so my skin is as moisturized as possible. Highly recommend this product for dry/sensitive skin!
5 out of 5 stars
23 September, 2026
originally posted on laroche-posay.us
Perfect
Removes makeup without being harsh. Skin feels hydrated and feels hydrated all day. Comfortable using day and night
1 out of 5 stars
23 September, 2026
originally posted on laroche-posay.us
Not my favorite
This definitely burns my face. It also doesn't feel like its cleaning it either.
From Consumer Care Center team
Hello. We are very sorry to hear about your experience with the Toleriane Hydrating Gentle Facial Cleanser. We would like to discuss this further with you to document your experience. Would you be so kind to contact our team at 1-800-560-1803 Mon-Fri, 9am-7pm EST and provide the reference #48368448? We look forward to connecting with you soon.
1 month ago
5 out of 5 stars
21 September, 2026
originally posted on influenster.com

Love it
I have dry skin but it’s sensitive. This has helped me recover from my dryness I use it daily morning and nights and has become a staple on my routine.
5 out of 5 stars
Thumbs up graphic, would recommend
12 September, 2026Verified purchase
Facisl Cleanser
Leaves my face feel clean and fresh ! Doesn’t make my skin dry! Absolutely 100%great product!
5 out of 5 stars
11 September, 2026
originally posted on influenster.com

Great for sensitive skin!
This cleanser is great for sensitive skin. I used it when I was an eczema breakout and it kept my skin soft and not irritated. You only need a little bit to get it nice and foamy. The scent leaves your skin feeling refreshed and hydrated.
5 out of 5 stars
Thumbs up graphic, would recommend
8 September, 2026Verified purchase
A staple
I’ve used this product for at least six years. It’s a great gentle cleanser. If you need a simple everyday cleanser, this is a good option. It is easy to use first thing in the morning and I also use it in the evening after I’ve taken makeup off with a separate cleanser. It doesn’t have a noticeable smell.
4 out of 5 stars
Thumbs down graphic, would not recommend
3 September, 2026Verified purchase
poor pkg for order=None! pump tip was off, fortunately no spillage & able to make it pump
seems nice
2 out of 5 stars
31 August, 2026
originally posted on laroche-posay.us
Slips right off
Feels like it didn’t clean my face! It wasn’t sudsy and no bubbles. Felt like it didn’t cling onto my face
From Consumer Care Center team
Hello Robinchwan! Thank you for sharing your feedback on our Toleriane Hydrating Gentle Facial Cleanser. We completely understand how the absence of bubbles or suds can make it feel like the cleanser isn't working quite the way you expect, especially when you are looking for that classic lather. Our formula is intentionally designed as a non-foaming, lotion-like texture to cleanse the skin without disrupting its natural moisture barrier, but we truly appreciate your honest insights and hope you find a refreshing cleanser that leaves your skin feeling wonderfully clean and comfortable.
2 months ago
5 out of 5 stars
27 August, 2026
originally posted on influenster.com

Gentle cleanser for sensitive skin
Great cleanser if you have sensitive or troubled skin! I used it when I had PoD and it helped me a lot! My dermatologist recommended it and it was really gentle!
1 out of 5 stars
26 August, 2026
originally posted on laroche-posay.us
It was not for me
I have used many La Roche-Posay products over the years and have always trusted the brand. However, this cleanser causes a stinging, burning sensation when I apply it. Since the sensation goes away after rinsing, I thought it might just be my skin’s condition, so I continued using it for a while. Eventually, my skin started peeling and developed small bumps. After reading the reviews here, I decided to stop using it. I’m leaving my review in the hope that it may help others who experience a similar reaction.
From Consumer Care Center team
Hello! We are sorry to hear about the experience you had with Toleriane Hydrating Gentle Facial Cleanser. We would like to speak with you directly about it. Please give us a call @1-800-560-1803 Mon-Fri, 9am-5:30pm, ET for assistance and provide the case # 48018131. Looking forward to speaking with you. It would be helpful if you could have the product available when you call.
2 months ago
5 out of 5 stars
20 August, 2026
originally posted on influenster.com

Don’t feel tight on skin.
I’ve been using this cleanser for a while and really love how gently it is on my skin. It cleanses well without leaving my skin feeling tight or dry. My skin feels soft, clean, and comfortable after using it. It’s become a simple everyday favorite in my skin care routine. 
5 out of 5 stars
11 August, 2026
originally posted on laroche-posay.us
An excellent gentle cleanser
This is an excellent gentle cleanser. I use it in the morning. It does not strip my face and make it feel tight. I also use it as a post-procedure cleanser and my sensitivity during that period is not triggered. Overall, I highly recommend this cleanser for sensitive skin types.