Our Generation Sweet Stop Ice Cream Truck with Electronics for 18" Dolls - Light Blue

A: Hi Kim - We're sorry to hear that you are having an issue with the windshield wipers. If the suggestions from the target community member didn't work, please go to the Battat website and fill out our customer service form. We want all of our customers to be completely satisfied! Sincerely, Team Battat

A: We had the same issue. Like the previous poster said make sure the tape is off. I thought ours was broken but it’s been two years and still works. I believe there’s a switch on the bottom that takes it out of the try me mode. Try that before returning

A: Check the orange switch under the front bumper. It has three settings. One demo, one off and one “on”. Make sure it’s on the “on” position. I struggled with this issue too and went to three different Targets thinking my item was broken. Until I accidentally flipped the truck and saw the orange switch. @ product manufacturer, you could do a better job with the instructions as I was ready to return mine. This is not a cheap item.

A: I bought this truck last Christmas 2019 and the WIPERS have never worked since we got it . Put in new batteries and turned the pink switch on bottom to play still did not work. Wipers still do not work even now, we've tried everything. But everything else on the truck works head lights, turn signals, brake lights and the music. Any Suggestions to help. My twins did not want to wait to return it they wanted to play with it Because we live over 100 miles to the nearest Target. Thank You!

A: they should work, check to make sure the batteries are good, that there isn't any tape securing the wipers in place, and try pushing the button again. if they still don't work, you might need to return it and get another one.

A: Hi Jdup - Unfortunately this truck is built for dolls, not children. We do have a number of ride on toys though that are sure to delight your daughter. Check them out on the Target website. Sincerely, Team Battat

A: It is designed for an 18 inch high doll so any child taller than 18 inches would have trouble getting inside of it.

A: No it is too small, they can get in but not move

A: No, your child cannot fit inside this toy.

A: Hi Michelle - Thanks for your question. The back doors do not open on our Sweet Stop Ice Cream Truck. Sincerely, Team Battat

A: No back doors do not open as that secures the fryer and counter attachments.

A: No the back door doesn't open on the opposite side of the entrance the big window comes out and then you can use you're hand to play but the back doors don't open.

A: Yes it comes fully assembled

A: Hi Ginap - Yes, the Sweet Stop Ice Cream Truck does come assembled. It also includes oodles of accessories for an awesome fun time of imaginative play! Have fun! Sincerely, Team Battat

A: Yes, and it doesn't even come in a box... Thought that was a little strange. But its OK.

A: Yes, flip the switch on the bottom. That is how I got my daughters to work.

A: According to a previous reviewer, you have to switch the power switch on the bottom of the truck to "on" from the "try me" mode in order for them to work.

A: Hi Smucker - Yes the windshield wipers should work. As the community member suggested, you need to flip the switch on the bottom of the truck to the ON position. We hope that works - but if it doesn't please feel free to go to the Battat website and fill out our customer service form. We want all of our customers to be completely satisfied! Sincerely - Team Battat

A: I can’t get it to close again either.

A: Hi John S. We are sorry you are having an issue. Please reach out to the OG Teams at the following URL and they will take a look and do their best to assist you. URL: customercare.battatco.com. The Battat Team

A: No assembly required.

A: Hi Yon. No, the truck comes already assembled. You will need to unpackage the smaller accessories and ice cream and please them in the truck. Thank you. The Battat Team

A: Hi Koko. Please reach out to the OG Teams at the following URL and they will do their best to assist you. URL: customercare.battatco.com. Thank you. The Battat Team

A: Hi Roethelab. When sold in stores this toy does not come in a box. For delivery specifications, we recommend that you contact Target directly to see how they pack and ship the products they sell. Thank you. The Battat Team

A: Hi Heatheradc9. Please reach out to the Our Generation teams at the following URL and they will do their best to assist you. URL: customercare.battatco.com. The Battat Team