Tresemme Rich Moisture Shampoo and Conditioner Rich Moisture 2 ct for Dry Hair Formulated With Vitamin E and Biotin - 28oz
$10.79 ($0.19/fluid ounce)See 1 deal for this item
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Guests are saying
This shampoo and conditioner set has garnered mixed feedback from guests, with many praising its affordability and effectiveness in leaving hair soft and manageable. Guests with thick or curly hair often find it particularly beneficial, while those with fine or damaged hair report issues like dryness and tangling. The pleasant scent is a common highlight, making it a popular choice for everyday use. However, some guests have experienced adverse effects, including hair loss and scalp irritation.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 1132 reviews
quality: 4.04 out of 5
value: 4.11 out of 5
71% would recommend
112 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
14 March, 2026Verified purchase
(no review title)
Like
5 out of 5 stars
Thumbs up graphic, would recommend
13 March, 2026Verified purchase
great product
conditioner was very good on my natural hair. I will definitely buy more
5 out of 5 stars
Thumbs up graphic, would recommend
24 February, 2026Verified purchase
(no review title)
very good shampoo and conditioner, does not weight hair
5 out of 5 stars
Thumbs up graphic, would recommend
13 December, 2025Verified purchase
Great
The product is good.
1 out of 5 stars
Thumbs down graphic, would not recommend
13 December, 2025Verified purchase
Don't buy
Terrible product. Leaves residue in hair causing the ends look dry & feeling waxy & disgusting!
1 reply from Tresemme Expert team - 4 months ago
Hi Laurenjs, thank you for sharing your feedback. We're so sorry the product left your hair feeling dry and waxy, that’s definitely not the experience we want for you. We’re committed to delivering high quality experiences, and your input is valuable to us. Your satisfaction is important to us. Please connect with our Consumer Services team at (Consumer.Services@Unilever.com) with your contact details and the ref ID: (53522476) so we can address your concerns promptly.
5 out of 5 stars
Thumbs up graphic, would recommend
16 November, 2025Verified purchase
(no review title)
Great product
2 out of 5 stars
Thumbs down graphic, would not recommend
8 November, 2025Verified purchase
Drying for my hair
I’m disappointed in this product. My hair feels so dry after using it.
1 reply from Tresemme Expert team - 5 months ago
We're truly sorry to hear about the issue you've experienced with the Tresemme Rich Moisture Shampoo and Conditioner Rich Moisture 2 ct for Dry Hair Formulated with Vitamin E and Biotin. Thank you for bringing this to our attention. We want to make things right for you. Please send us an email at unileverconsumercare.usa@unilever.com with your details, and reference ID 53156635 we’ll make sure to assist you promptly.
5 out of 5 stars
Thumbs up graphic, would recommend
28 October, 2025Verified purchase
(no review title)
love it
5 out of 5 stars
Thumbs up graphic, would recommend
13 October, 2025Verified purchase
Has helped my hair so much
Works amazingly, my curls have gotten noticeably healthier and softer. I’m able to wait longer between washing it without it turning into a knotted mess. I also like how the pump is able to be locked and unlocked. One bottle has lasted me over three months, I have hair that is a bit longer than my shoulder blades, I wash my hair atleast two times a week (depending on style and weather) , and when I wash it I shampoo twice and add a bit of conditioner, brush that through, then add more to let it sit. I have low porosity hair.
5 out of 5 stars
Thumbs up graphic, would recommend
1 October, 2025Verified purchase
Stopped my hair from falling!!!
This product truly saved my hair! I never thought something so affordable could actually stop my hair from falling out. After spending so much on pricey shampoos and conditioners with no results, I was desperate for a solution and I’m so glad I found this combo. The shampoo lathers beautifully, and the conditioner gives the perfect amount of moisture without weighing my hair down or leaving it greasy. My hair looks healthy and shiny! I’m beyond thrilled LOVE LOVE LOVE!
5 out of 5 stars
Thumbs up graphic, would recommend
24 September, 2025Verified purchase
Makes my hair so soft!
I’ve been using the Tresemmé Rich Moisture shampoo and conditioner as my go-to set, and I’m so impressed. The shampoo lathers beautifully without stripping, and the conditioner leaves my hair silky and manageable without weighing it down. My hair feels deeply nourished, smoother, and healthier-looking after just a few uses. If your hair needs serious hydration and a boost of softness, this duo is definitely worth trying.
1 out of 5 stars
Thumbs down graphic, would not recommend
21 September, 2025Verified purchase
Made my hair fall in the shower
Don’t usually write reviews but these made my hair fall in the shower!!! I tried it for a couple weeks before I switch to a different shampoo and realized that this product was the issue.
1 reply from Tresemme Expert team - 6 months ago
Hi Sandy We're truly sorry to hear about the issue you've experienced with product. Thank you for bringing this to our attention. We want to make things right for you. Please send us an email at unileverconsumercare.usa@unilever.com with your details, and reference ID 52627456 we’ll make sure to assist you promptly.
1 out of 5 stars
18 September, 2025Verified purchase
No longer going to purchase again!
I used to love using TRESEMME but I switched to DOVE. I decided I wanted to use this brand/product again but oh boy was it a mistake. Something must’ve gone wrong with the formula! Leaves your hair dry and all tangled up.
1 reply from Tresemme Expert team - 7 months ago
Hi Samantha, we're sorry to hear about your experience with TRESemmé Moisture Rich Shampoo and Conditioner. We truly value your feedback. Kindly reach out to our Consumer Service Team at Consumer.Services@Unilever.com with your contact details and reference ID: 52586603 so we can learn more and assist you further.
1 out of 5 stars
Thumbs down graphic, would not recommend
28 August, 2025Verified purchase
Hair loss
I noticed extreme hair loss with this shampoo.
1 reply from Tresemme Expert team - 7 months ago
Hi Selizabeth, We're truly sorry to hear about the issue you’ve experienced with Tresemme. We want to make things right for you. Please send us an email at unileverconsumercare.usa@unilever.com with your details and reference id- 52358914. We’ll make sure to assist you promptly. Thank you for bringing this to our attention.
5 out of 5 stars
Thumbs up graphic, would recommend
18 June, 2025Verified purchase
My Opinion
Love the texture and smell of the soap. Leaves my hair shiny and soft
1 out of 5 stars
Thumbs down graphic, would not recommend
26 February, 2025Verified purchase
Dry hair
I feel like it makes my hair dry and thin out. I have high porosity hair
1 reply from Tresemme Expert team - 1 year ago
Thanks for reaching out, we're sorry our Rich Moisture Shampoo & Conditioner didn't work for you as expected. We appreciate feedback like yours, and it helps us improve our products - please connect with our team directly at consumer.services@unilever.com, and share ref ID: 50277357, so we can ask a few questions. We look forward to hearing back from you!
2 out of 5 stars
Thumbs down graphic, would not recommend
25 February, 2025Verified purchase
Allergic
When I used it the first time it was ok. Hair felt clean but that only lasted about two days. Then I had an allergic reaction to it and have bumps all over the back of my head. This is my personal experience.
1 reply from Tresemme Expert team - 1 year ago
Thank you for sharing your feedback with us. We're sorry to hear about your experience with our Rich Moisture Hair Shampoo and Conditioner. Your safety and satisfaction are our top priorities. Please contact our Consumer Services team at consumer.services@unilever.com with your contact details and the ref id # 50301016 so we can address this matter promptly.
1 out of 5 stars
Thumbs down graphic, would not recommend
22 January, 2025Verified purchase
Makes Hair Dry & Tangled
Makes your hair super dry and after you shower it’s so tangled. Was just giving it a try because it seemed like a good deal but I guess you get what you pay for.
1 reply from Tresemme Expert team - 1 year ago
We're sorry to hear about your disappointment with Rich Moisture Shampoo & Conditioner. Please contact our Consumer Services team at consumer.services@unilever.com with your contact details and the ref id: 49915911 so we can gather more information and assist you in resolving this matter.
2 out of 5 stars
Thumbs down graphic, would not recommend
17 January, 2025Verified purchase
Not good for fine hair
This is not good for fine hair. This made my hair very dry to the point where it was so staticy I was losing my mind. Also weighed my hair down and made it super tangly. Finally figured out that it was this shampoo set, I even tried just the conditioner and still awful. Back to head and shoulders and my hair has life again. Smells nice though and may be good for other hair types.
1 reply from Tresemme Expert team - 1 year ago
Thank you for sharing your experience with us. We apologize for any inconvenience caused by our Rich Moisture Shampoo and Conditioner. Your satisfaction is our priority. Please reach out to our Consumer Services team at consumer.services@unilever.com with your contact details and the ref id: 49867373 so we can address your concerns promptly.
1 out of 5 stars
Thumbs down graphic, would not recommend
5 December, 2024Verified purchase
Don't buy
Made my hair super greasy and the smell was terrible.
1 reply from Tresemme Expert team - 1 year ago
Thank you for sharing your feedback with us! We're disappointed to hear that our Moisture Rich Shampoo & Conditioner didn't meet your expectations. Please connect with our Consumer Services team at consumer.services@unilever.com with your contact details and the ref id: 49487934 so we can better understand your experience and work to improve.