Herbal Essences Pure Plants Blend Argan Oil Repairing Color-Safe Shampoo/Conditioner Dual Pack - 13.5 fl oz/2ct
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Guests are saying
The herbal essences argan oil conditioner has received mixed feedback from guests. Many appreciate its pleasant scent and moisturizing properties, particularly for low porosity and curly hair. However, some guests experienced dryness and dandruff, indicating that results may vary based on hair type. The product is praised for its clean ingredients and affordability, making it a popular choice for those seeking effective hair care without harsh chemicals.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 1837 reviews
quality: 3.66 out of 5
value: 3.49 out of 5
54% would recommend
111 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
16 June, 2026Verified purchase
Wavy hair approved
I have had frizzy, dull hair my entire life until this shampoo/conditioner bundle. I have thick, course strands, and this really helps to tame and smooth everything out. It’s a little heavy for the skin around my scalp, so I have to be careful or I’ll get a little break out. It’s worth it though. Also, I hate the way this smells in the bottle but LOVE the way it smells in my hair. Smell lingers but not obnoxiously.
1 out of 5 stars
Thumbs down graphic, would not recommend
4 June, 2026Verified purchase
Disappointed—Formula seems to have changed
The quality of this shampoo is definitely not the same as it used to be. It leaves a sticky residue on my hair that won't go away, even after rinsing multiple times. Worse, it left white spots all over my hair and scalp that I actually had to pull out to remove. I’m really disappointed and am currently looking into options to return it. Would not recommend.
1 reply from Herbal Essences team - 1 month ago
Thank you for reaching out about our Herbal Essences Repair and Strength Shampoo and Conditioner with Argan Oil. We value your loyalty and are sorry to hear about your recent experience. This has been some unexpected news and we understand that this may have been frustrating for you. Please know that we will be handling this with the rest of our Herbal Essences team. It's a chance that the product may be too hydrating for your hair type and you may need to switch to a product with a lighter formulation. We would like to assist you further. When you have the time, please give us a call at 1-855-236-3327 or email us through our Contact Us Page.
5 out of 5 stars
Thumbs up graphic, would recommend
24 May, 2026Verified purchase
herbal essences
I like the aroma from the herbal essences.
1 out of 5 stars
Thumbs down graphic, would not recommend
28 April, 2026
(no review title)
I used this once, and immediately had so much dandruff and an extremely dry scalp. I will never buy this again. I wish I would have read the reviews more…. Horrible.
1 reply from Herbal Essences team - 2 months ago
Thank you for sharing your encounter with our Herbal Essences Repair and Strength Shampoo and Conditioner with Argan Oil. We'd like to apologize for your experience. The news you've shared has been very unexpected and we understand that this may have been frustrating for you. Please know that we will be handling this with our Health and Safety team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. Still, we understand that some consumers may have personal sensitivities and so cannot tolerate specific ingredients or formulations. We do recommend you discontinue from using the product if you haven't done so already. Also, we'd like to assure you that none of our hair care products can cause dandruff or make it worse. When you have the time, please give us a call at (800) 947-2656 or email us through our Contact Us Page.
1 out of 5 stars
Thumbs down graphic, would not recommend
4 April, 2026Verified purchase
(no review title)
This shampoo/conditioner is awful. It dried my hair out and made my hair tangled. It cannot be good for your hair.
1 reply from Herbal Essences team - 3 months ago
Thank you for getting in touch about Herbal Essences Repair and Strength Shampoo and Conditioner with Argan Oil. We are sorry to hear that your hair was left feeling dry and tangled. That's not the results we want for our consumers and we're glad you shared this with us. We'll be sure to have this addressed with the rest of our team. In the meantime, we are more than happy to help. As you may already know, hair is usually dry when it hasn't been properly conditioned. This can also lead to your hair being more tangled and difficult to manage. It's a chance that the product you used just wasn't the correct version for your hair type. For a better experience, we recommend using a shampoo and conditioner with a more hydrating formulation. You can also try using a hair mask or treatment to help with long term moisturization. When you have the time, please give us a call at 1-855-236-3327 or email us through our Contact Us Page.
3 out of 5 stars
Thumbs down graphic, would not recommend
7 March, 2026
I have coarse hair.
I dont like it 😕. shampoo is ok leave it smooth but the conditioner makes it like its stripping my hair oils out almost like drying it.
1 reply from Herbal Essences team - 4 months ago
Thank you for your feedback on Herbal Essences Repairing Shampoo and Conditioner with Argan Oil. We are sorry to hear you were dissatisfied with your recent purchase. This is not the experience we want you to have and we appreciate your bringing it to our attention. We will share your comments with the rest of our team. As you likely already know, hair can feel dry if it is not conditioned enough. We suggest using a more hydrating shampoo paired with a richer conditioner and leaving the conditioner on for up to five minutes. We also recommend incorporating a conditioning treatment into your hair care routine two or three times a week. Please feel free to call us at 1-855-236-3327 or reach out through our Contact Us page for further assistance.
1 out of 5 stars
Thumbs down graphic, would not recommend
4 February, 2026
Not color safe
Product says sulfate free but ingredients still show sodium lauryl sulfate. Not color safe.
1 reply from Herbal Essences team - 5 months ago
Thank you for reaching out about our Herbal Essences Repair and Strength Shampoo with Argan Oil. We'd like to apologize for any confusion. The product has had a recent restaging and so the ingredients you see may be from the older version. Please know that the product is sulfate free and is safe to use on colored hair. We would love to share more with you. When you have the time, please give us a call at 1-855-236-3327 or email us through our Contact Us Page.
5 out of 5 stars
17 December, 2025Verified purchase
(no review title)
Amazing product very moisturising perfect for low porosity hair
1 out of 5 stars
Thumbs down graphic, would not recommend
27 November, 2025
Drying
These products are very drying to wavy hair.
1 reply from Herbal Essences team - 7 months ago
Thank you for your feedback on Herbal Essences Pure Plants Blend Argan Oil Repairing Shampoo and Conditioner. We are sorry to hear you were dissatisfied with your recent purchase. This is not the experience we want you to have and we appreciate your bringing it to our attention. Rest assured we will share your comments with the rest of our team. As you likely already know, hair can feel dry if it is not conditioned enough. It is possible these products may not be conditioning enough for your hair type. We would recommend using a more moisturizing shampoo and richer conditioner. We recommend leaving the conditioner on for up to five minutes. You can also try using a conditioning treatment two or three times a week. Please feel free to call us at 1-855-236-3327 or email us through our Contact Us page for further assistance.
5 out of 5 stars
20 October, 2025Verified purchase
(no review title)
Great shampoo and conditioner
5 out of 5 stars
Thumbs up graphic, would recommend
19 October, 2025Verified purchase
Shampoo and conditioner combo
I have been using Herbal essences products for years now. Keeps my hair hydrated and soft. Love the shampoo and conditional specifically the one with Argan oil.
1 out of 5 stars
Thumbs down graphic, would not recommend
13 October, 2025Verified purchase
Nope
I wanted to love this but no. It felt like my hair was coated and I got dandruff days after washing. For reference I never get dandruff. Something in this shampoo is not good for the scalp!!
1 reply from Herbal Essences team - 9 months ago
Thank you for your feedback on Herbal Essences Repairing Shampoo and Conditioner with Argan Oil. We are sorry to hear about your experience. Your report is unexpected and we will share your comments with the rest of the team. We’d like you to know, none of our products can cause dandruff or make it worse. Changes in diet, hormonal changes, stress and general poor health can cause dandruff. Changing your hairstyle without changing your shampoo can cause problems. A flaky, itchy scalp may not always be dandruff. Flaking could be residue from a build-up of hairsprays or other grooming products. If you have a dry, itchy, flaking scalp that does not improve after using anti-dandruff shampoo/conditioner for 6 weeks you should speak to your doctor. The coating can be caused by using too much product or a product that is not suitable for your hair type or needs. Please feel free to call us at 1-855-236-3327 or email us through our Contact Us page for further assistance.
5 out of 5 stars
2 October, 2025
originally posted on herbalessences.com
I love my hair again.
I've been using this spray for 3 years now. I love it !! My hair is curly, frizzy, dry. Spray my hair while damp. Then blow dry. It's soft and calms the frizz nicely. It smells great too ! But now I can't find it . I have a couple of stylings left. Help please I love this spray and it works no matter what shampoo and conditioner you use.
5 out of 5 stars
Thumbs up graphic, would recommend
14 September, 2025Verified purchase
Curly hair
I have curly hair I love how soft it makes my hair.
5 out of 5 stars
Thumbs up graphic, would recommend
1 September, 2025Verified purchase
Smells So Good
I’ve always used herbal essences and this is the one scent that always stays in my hair and smells fabulous even 2 to 3 days later! Love it.
5 out of 5 stars
Thumbs up graphic, would recommend
2 July, 2025Verified purchase
Shampoo
I like the scent and the results it gives my colored hair.
2 out of 5 stars
Thumbs down graphic, would not recommend
20 June, 2025
Natural fragrance? Yea right.
Smell was so intense it activated my asthma, needed to wash several times to remove. Absolutely awful.
1 reply from Herbal Essences team - 1 year ago
We appreciate you for getting in touch about our Herbal Essences Argan Oil Repair Shampoo and Conditioner. We are truly sorry to hear that the product's fragrance was too strong and that your asthma was triggered. That's definitely not the kind of experience we want for our consumers and we are glad you brought this to our attention. Please know that this is being addressed with our Health and Safety team as well as the rest of our Herbal Essences team. While all of our ingredients are thoroughly evaluated to be safe when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we do ask that you discontinue from using the product. When you have the time, please give us a call at 1-855-236-3327 or email us through our Contact Us Page so we may better assist you.
2 out of 5 stars
Thumbs down graphic, would not recommend
29 May, 2025
Not color safe
Made my recently dyed hair fade vs other products I typically use
1 reply from Herbal Essences team - 1 year ago
Thank you for reaching out to Herbal Essences about your Pure Plants Blend Argan Oil - Repair Shampoo and Conditioner Dual Pack. We're truly sorry to hear that it seemed to affect your hair dye. We want to assure you that our hair care products are safe for colored, bleached, and permed hair, and there’s nothing in them that should strip your hair of dye or cause it to fade. It's important to keep in mind that no hair dye is truly permanent. The longevity of the color really depends on your hair type, its overall condition, and the specific dye used. Factors like sun exposure, pool chemicals, and frequent washing can also impact how long your dye lasts. We'd love to chat with you about your experience so we can better understand what might have happened. Whenever you get a chance, please give us a call at 1-855-236-3327 or send us an email through our Contact Us page. We're here to help!
5 out of 5 stars
15 March, 2025
originally posted on influenster.com
Smells amazing !
[This review was collected as part of a promotion.] Smells so good! I went through this pretty quickly because I loved it so much. It helps my hair feel smooth and soft. My hair felt nourished and hydrated.
1 out of 5 stars
Thumbs down graphic, would not recommend
11 March, 2025Verified purchase
Definitely skip
This shampoo/conditioner set is really disappointing. It actually feels like it’s making my hair drier and causing damage instead of repairing it. It also smells like no “argan oil” product I’ve ever smelled before.
1 reply from Herbal Essences team - 1 year ago
Thank you so much for taking the time to review our Herbal Essences Argan Oil - Repair Shampoo and Conditioner. We sincerely apologize that your experience has been less than satisfactory, resulting in what seems like damage and drier hair. This is certainly not the outcome we wish for our valued customers, and I’ll make sure to forward your feedback to our Quality Assurance Team and the wider Herbal Essences Team. As you may know, dry hair is often a result of inadequate conditioning. We suggest leaving the conditioner on for at least 5 minutes before rinsing and applying extra product to the ends of your hair, as they tend to miss out on the natural oils from the scalp. You might also find it helpful to incorporate a conditioning treatment into your routine a couple of times a week or consider using a leave-in conditioner to boost moisture levels. For even more hydration, you could try our Herbal Essences, Argan Oil and Green Tea Repair, Moisture & Strength Shampoo and Conditioner for best results. About the odor, sometimes, if a product has been exposed to extreme temperatures or is past its recommended shelf life, it can give an off odor. We recommend storing the product in a cool and dry place to prevent this. Your satisfaction is important to us, and we would like to know more about what happened. Please, whenever you get the time, give us a call at (800) 947-2656 or send us an email through the Contact Us page on our website.