About this item
Highlights
- Whale Ball Popper: Play all day with a musical light-up whale and 5 colorful balls!
- Fun Features: This sensory ball popper features colorful lights, fun sounds, and a USB port that helps you save on batteries!
- 2 Ways to Play: Press on the starfish to see the balls pop out and go down the spiral or rotate the spout to pop 'em in a different direction.
- Developmental Toy: This colorful toy improves motor skills, hand-eye coordination, and sensory development.
- Age: The Poppity Whale Pop is recommended for children 9 months +
Description
Shipping details
Return details
Q: The wheel inside the body is not turning after the balls are placed. I checked the batteries and the song is playing upon pressing the starfish button.
A: Hi Concerned Dad. Please make sure to change the switch on the underside of the toy to the Ball Popping Mode in order for the spinning action to take place and for the balls to pop out. The Battat Team
submitted byBattat Team - 1 year agoBrand expertA: Did the above. Did not fix the situation. Still not working.
submitted byGrandma B - 2 months ago
Q: Wheel is not moving around to throw the balls out. Replaced batteries, switch us on. Only plays music and lights up.
A: Hi Grandma B. Please complete a ticket at the following URL and our teams will troubleshoot with you to get your truck working. URL: customercare.battatco.com. The Battat Team
submitted byBattat Team - 2 months agoBrand expert
Q: The music turns on, but wheel won’t go. We have tried replacing batteries, flipping it upside down and nothing seems to be working. Just got it yesterday for Christmas. What do I do next?
A: Hi OliviaStuart. Please make sure to change the switch on the underside of the toy to the On/ Ball Popping mode. Once done, the wheel should turn when you press the starfish button. The Battat Team
submitted byBattat Team - 2 months agoBrand expert
Q: The wheels aren’t moving but music is playing. The only switch I see on bottom is on/off/try me
A: Hi Mom. The switch on the underside of the toy controls the wheels moving. Please change all of the batteries with all new alkaline batteries, make sure the switch is firmly in the On position and when you press the star button, you should be good to go. Thank you. The Battat Team
submitted byBattat Team - 2 months agoBrand expert
Q: Where can I find the warranty information for replacement I bought uppn purchasing this b pop whale item?
A: Hello J. We at B. toys offer a limited one year from date of manufacture warranty and this information can be found on the FAQ's of the toys website. The Battat Team
submitted byBattat Team - 7 months agoBrand expert
Q: Why is it not working when plugged in to USB type c charging cord?
A: Hi Leigh. We recommend that you change the battery to new Brand name alkaline batteries. They are sued in synergy when the power cord is plugged into the toy and outlet. Thank you. The Battat Team
submitted byBattat Team - 8 months agoBrand expert
Q: Does the unit charge without batteries in it? I have it plugged in but is not working. It is the correct charger
A: Hi Mom mom. The Whale Popper can run with batteries or once charged with a Type C USB cable charger (not included with toy). The batteries do not need to be in the toy when charging. The Battat Team
submitted byBattat Team - 8 months agoBrand expert
Q: Can you use an Apple type c usb with a cube to go into the wall for the whale popper. Batteries died quickly
A: Hi Mom mom. A type-C USB cable is required to charge up our Poppity Whale Pop. For batteries, we recommend using Brand name alkaline batteries, as they work best with our toy. Thank you. The Battat Team.
submitted byBattat Team - 9 months agoBrand expert
Q: Do you have to get a special kind of batteries for this
A: Hel GMA. The Whale Popper uses 4 AA batteries; included when purchased. The Battat Team
submitted byBattat Team - 1 year agoBrand expert
Q: my child stuck a different ball inside the toy and it is stuck. How can I fix this? looks like I would need to unscrew?
A: Hi Rosemarie. We would need to know where the ball is stuck in order to provide troubleshooting options. Please complete a ticket at the following URL, and the B. Teams will take a look and do their best to assist you. URL: customercare.battatco.com. Thank you. The Battat team
submitted byBattat Team - 2 years agoBrand expert