Q&A(24)
Q: Why are some people reporting that the sheets smell strong right out of the packaging ?
A: Hello Sheetgirl, Thank you for reaching out. Some might say that but we are certain that we pack the sheets in its pristine condition and without any smell. It might be due to the packaging and we're looking into improving it.
submitted byJosh P - CGK Support Team - 7 months agoBrand expert
Q: Are these cotton feeling or more like a crinkle, tarp like feel? I'm looking for the crinkly feeling and sounding sheets!
A: Our cotton sheets feel like cotton. They are most crisp feeling when you first receive them after each wash the cotton material will become softer and more comfortable.
submitted byJosh P - CGK Support Team - 2 years agoBrand expertA: I haven't tried these yet, but I am about to. T J M-Marshy places sometimes get Ralph Lauren 100% cotton sheets. The crinkle fabric feel you are looking for is the word percale. They have a matte feel
submitted byCindy - 2 years ago
Q: Is this a 4-piece or 5-piece item?
A: can you buy more pillow cases
submitted byjudy - 2 years agoA: Our cotton sheet set typically comes in 4 pieces including 1 fitted, 1 flat, 2 pillowcases. The split king size will have 5 pieces, 2 fitted, 1 flat, 2 pillowcases.
submitted byJosh P - CGK Support Team - 2 years agoBrand expert
Q: What are split king sheets
A: Hello Janie, thanks for asking! Split king sheets are made of two Twin Long mattresses that allows you to share the bed without compromising your individual sleep preferences.
submitted byJosh P - CGK Support Team - 6 months agoBrand expert
Q: is the top/bottom marked
A: Hello Elaine, thanks for reaching out. Our sheets are not marked but it is one-sided and it is easy to notice which side is the top and which is bottom.
submitted byJosh P - CGK Support Team - 7 months agoBrand expert
Q: Where are the sheets made?
A: Hello Pam, Our 400TC Cotton Sheets are made in India, woven with a high-quality sateen weave & long staple cotton yarns, these all-cotton sheets provide the true & natural cotton feel that people have enjoyed for years.
submitted byJosh P - CGK Support Team - 8 months agoBrand expert
Q: I have a 15" deep mattress and I've returned several sheets already because the elastic is not strong enough to effectively hold the sheet to & under the mattress. How strong is your elastic?
A: Hey SueC, thank you for reaching out. Our fitted sheets are designed to fit perfectly on 12-16 inch mattresses and the elastic is designed to keep the sheets firm on the mattress. We consistently offer a wide range of sheets and pillowcases, and quality is our priority. Should you have any questions, don't hesitate to ask!
submitted byJosh P - CGK Support Team - 2 years agoBrand expert
Q: Does the bottom sheet have elastic all the way around?
A: Thank you for your interest in our sheet. Our fitted sheet is designed with an all-around elastic feature to ensure a snug fit on your mattress. This elastic design helps to keep the sheet securely in place, providing added convenience and comfort. If you have any further questions or need additional information, please feel free to reach out to us. We're here to assist you!
submitted byJosh P - CGK Support Team - 2 years agoBrand expert
Q: Will this fitted sheet stay in place on a 13 inch mattress?
A: Thanks for reaching out to us. Yes, this fitted sheet is designed to stay in place on a 13-inch mattress. The deep pockets should ensure a snug fit. If you need any further information or assistance, please don't hesitate to contact us anytime.
submitted byJosh P - CGK Support Team - 2 years agoBrand expert
Q: Is there much pilling after a period of time?
A: Thank you for your question. Our sheets are designed to resist pilling, ensuring they maintain their quality and softness over time. However, like any fabric, some pilling may occur with extended use and frequent washing. We recommend following the care instructions to minimize this. If you have any other questions or need further assistance, please feel free to reach out.
submitted byJosh P - CGK Support Team - 2 years agoBrand expert