Q&A(4)
Q: What is the material and color of the back of the light grey shade; is the same as the front of the shade?
A: Hello, Thank you for the interest in our products. The exterior side is white in ordinance with most HOA guidelines. Best Regards, Linen Avenue Customer Care
submitted byLinen Avenue CustomerCare - 4 years agoBrand expert
Q: what is the weight of this blind?
A: Hello, The weight of the shade depends on the size you order. The mounting hardware that come with the shades are strong enough to hold a good amount of weight. For additional questions contact us at - sales@linenavenue.com Thank you.
submitted byLinen Avenue CustomerCare - 5 years agoBrand expert
Q: Are these static roller shades where they stop and go back up just by moving them or are they spring loaded where you have to pull down before they will retract back up?
A: Hello, Thank you for contacting us and your interest in our product! Our roller shades have to be pulled down to reach the desired length and to go back up. We have provided the direct link to our video of our roller shades to see the installation process and function. https://www.youtube.com/watch?v=qO84IL_RmUI Please feel free to reach out to us directly at - sales@linenavenue.com for any further questions or concerns. Best, Linen Avenue Customer Care
submitted byLinen Avenue CustomerCare - 5 years agoBrand expert
Q: Can these be shortened?
A: Hello Lori, Thank you for contacting us. Yes, our shades can be shortened in height. We suggest placing your order, and email sales@decoravenueusa.com with your order id information along with the measurement you would like to receive for the height. Also, we recommend adding a couple inches to the height of the shade to ensure full coverage when pulled all the way down. Thank you, Linen Avenue Customer Care
submitted byLinen Avenue CustomerCare - 5 years agoBrand expert