Paper Mate InkJoy 6pk Gel Pens Multicolored Bright: 0.7mm Point, Art & Stationery, Office Supplies, Papermate Pens

Hello. Thank you for sharing your experience with the Paper Mate InkJoy 6pk Gel Pens. We’re sorry to hear that several of the pens stopped working even though they still appear to have ink. We understand how frustrating that can be, especially since you were enjoying using them on black paper. Gel pens can sometimes experience interrupted ink flow, particularly on coated paper. You might try gently scribbling on scrap paper to restart the ink flow, or lightly cleaning the tip to remove any buildup. Storing the pens horizontally can also help keep the ink evenly distributed. If the issue continues, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate® Consumer Care

Hello. Thank you for sharing your experience with the Paper Mate InkJoy Gel Bright! Pens. We’re sorry to hear that the pens are not working at all. That’s certainly not the performance we expect, and we understand how frustrating this must be. Please try warming up the pen on a piece of scratch paper and ensuring the protective tip seal has been fully removed. Gently tapping the tip on paper can also help start the ink flow and kindly avoid writing on shiny, smooth, or coated surfaces. If the pens still do not work, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate® Consumer Care

Hello. Thank you for sharing your experience with the Paper Mate InkJoy Gel Bright! Pens. We’re sorry to hear that the pens stopped working after only a week, especially since they were performing well at first. We understand how frustrating it is when all of them stop working unexpectedly. You may try getting the ink flowing again by scribbling on scratch paper, ensuring any tip seal has been fully removed, and gently tapping the pen on paper. Avoiding very smooth or coated surfaces can also help with consistent performance. If the issue continues, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate® Consumer Care

Hello. Thank you for taking the time to share your feedback, we’re sorry to hear about your experience with the InkJoy Gel Bright! pens. We’re glad to hear you liked the performance when they worked, but we understand how frustrating it is when most of the pens don’t write consistently. This is not the experience we want for our customers. To help improve performance, we recommend ensuring the tip seal is fully removed and warming up the pen on scratch paper before use. Avoid writing on shiny or coated surfaces, as this can affect ink flow. Your feedback is important to us and will be shared with our product team. If the issue continues, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate® Consumer Care

Hello. Thank you for taking the time to share your feedback, we’re sorry to hear about your experience with the InkJoy Gel Bright! pens. We understand how frustrating it is when the pens do not write consistently, especially after trying different methods. This is not the experience we want for our customers. To help improve performance, please ensure the tip seal is fully removed and try warming up the pen on scratch paper before use. Avoid writing on shiny or coated surfaces, as this can affect ink flow. If the pens continue to stop writing, there may be an issue with the set. Your feedback is important to us and will be shared with our product team. If the issue continues, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate® Consumer Care

Hello, Thank you for sharing your feedback. We’re glad to hear that, overall, you find the Paper Mate InkJoy Gel Pens reliable and suitable for your student work, but we’re sorry to hear that the white pen didn't work when you needed it. We understand how frustrating that can be, especially during an important project. Here are a few tips that may help with ink flow issues: 1. Try scribbling on scrap paper for a few seconds to help activate the ink. 2. Ensure the pen tip is fully unsealed and free from any protective coating. 3. Store pens horizontally to help maintain consistent ink distribution. 4. Apply steady, light pressure when writing to encourage smooth ink flow. We appreciate you bringing this to our attention and will pass your feedback along to our proper team for review. If there is anything else we can assist with, please reach out through the "Contact Us" form on our official website. Our team is available Monday through Friday from 9 a.m. to 5 p.m. Eastern Time. Thank you, and please stay safe! Paper Mate Consumer Care

Hello. Thank you for sharing your feedback on the Paper Mate InkJoy Gel Bright! Pens. We’re sorry to hear that the pens did not provide the smooth, consistent writing experience you were expecting. We understand how disappointing that can be, especially when the colors initially caught your attention. Sometimes gel pens may skip if the ink hasn’t fully started flowing, particularly when they are first used. You might try scribbling on scrap paper for a few moments to help the ink move toward the tip. It may also help to store the pens horizontally or tip-down for a short time to encourage more consistent ink flow. Please also make sure the tip seal has been completely removed. If the pens continue to skip despite trying these suggestions, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate® Consumer Care

Hello. Thank you for sharing your feedback on the Paper Mate InkJoy Gel Pens Multicolored (6-Pack). We’re sorry to hear that the pens are not writing properly and understand how frustrating that can be. Sometimes gel pens may need a moment to get the ink flowing, especially if they have been stored tip-up. You might try scribbling on a piece of scrap paper for a few seconds or holding the pen tip-down briefly to allow the ink to settle toward the tip. Ensuring the seal on the tip is fully removed before first use. If the pens still do not write after trying these steps, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate® Consumer Care

Hello, Thank you for sharing your feedback, and I’m sorry to hear that your Paper Mate InkJoy Gel Bright! Pen (0.7mm) stopped working after the first use. We understand how frustrating that can be, especially when you expect smooth and reliable writing. A few quick tips that may help: 1. Try scribbling the pen on a scrap piece of paper to help restart the ink flow. 2. Make sure the protective tip (if present) has been fully removed. 3. Store the pen with the tip facing downward for a short time to allow the ink to settle properly. 4. If the pen was exposed to very cold temperatures, allowing it to warm to room temperature may also help restore ink flow. If the issue continues, please contact us directly through our official website so our team can assist you further. Wishing you a great day! Papermate Consumer Care Team

Hello, We’re really sorry to hear that most of your pens stopped working after the first use and that’s definitely frustrating, especially when you were counting on them. It sounds like you did get some initial performance, which can sometimes be improved by gently scribbling on scrap paper to get the ink flowing, but if they still aren’t writing, that’s not the experience we want for you. If the issue continues, please reach out to us via our official PaperMate "Contact Us" website. We’re available Mon.-Fri. 9am -5pm Eastern Time. We are always happy to help. Thank you! PaperMate Consumer Care

Hello, Thank you for sharing your experience. We’re so sorry to hear that only one pen worked, especially when you were excited enough to use them for your art. We completely understand how disappointing that must have been. That’s definitely not the quality we expect from our products. Sometimes gently scribbling on scrap paper can help get the ink started, but if they’re not writing at all, that isn’t the experience you should have. Please reach out to us via our official PaperMate "Contact Us" website. We’re available Mon.-Fri. 9am -5pm Eastern Time. We are always happy to help. Thank you! PaperMate Consumer Care

Hello Valasia! Thank you for taking the time to share your feedback with us. I’m really sorry to hear that none of the Paper Mate InkJoy 6pk Gel Pens (0.7mm) worked for you — that’s incredibly frustrating, especially when you receive a full pack and not a single pen writes as expected. Gel pens can occasionally clog or dry at the tip, so if you still have them, here are a few quick tips that sometimes help get the ink flowing: Tips to Try 1. Scribble on scrap paper using light, fast strokes to help prime the tip. 2. Warm the pen in your hand for a minute — gel ink can thicken if stored in a cool place. 3. Store pens horizontally to keep the ink evenly distributed. 4. Tap the tip gently on paper (not hard surfaces) to encourage the ink to start moving. 5. Make sure the cap is fully sealed when not in use, as gel ink dries faster than ballpoint ink. If you’d like help finding a smoother‑flowing gel pen or a more reliable alternative, please don’t hesitate to reach out to us directly via our website, so our team can review your case and assist with the best possible resolution. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Thanks! Papermate Consumer Care Team

Hello Larissa! Thank you for sharing your experience with us. I’m really sorry to hear that only one of the Paper Mate InkJoy Gel Pens (0.7mm, 6‑pack) wrote for a short time and the others didn’t dispense any ink at all. That’s definitely frustrating, especially when you were excited about the pen design and feel. Sometimes gel pens can dry out or clog, so here are a few quick tips that can help revive them or prevent issues in the future: Also, we can provide you with some tips to Try 1. Give the tip a scribble on scrap paper using light pressure — sometimes the gel just needs a little help flowing. 2. Warm the tip slightly by holding it between your fingers for a few seconds; gel ink can thicken if stored in a cold place. 3. Store pens horizontally — this helps keep the ink evenly distributed. 4. Avoid leaving the cap off, even briefly, since gel ink dries faster than ballpoint ink. 5. Tap the tip gently on paper (not hard surfaces) to help re‑prime the ink. If you ever need help choosing a different style or want recommendations for smoother‑flowing gel pens, please contact us using our Contact Us form, so our team can review your case and assist with the best possible resolution. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you so much! Papermate Consumer Care Team

Hello! Thank you so much for sharing your experience with us. We’re really sorry to hear that the Paper Mate InkJoy Gel Bright! Pens (0.7mm) didn’t perform the way you expected. It’s disappointing when you’re excited to use new pens—especially for something fun like a new planner—and the tips don’t write smoothly because the protective ball didn’t come off cleanly. That’s not the experience we want for our Consumers. Here are a few quick troubleshooting steps that may help improve the ink flow: 1. Gently scribble on scrap paper Sometimes an uneven break on the protective tip can cause the gel to hesitate. A few firm scribbles can help the gel re‑prime and smooth out. 2. Wipe the tip with a soft cloth Occasionally, small bits of the protective coating can cling to the tip and affect ink flow. A quick wipe can help clear it. 3. Store the pens horizontally This helps keep the gel evenly distributed and ready to write. 4. Try warming the tip slightly Holding the pen tip between your fingers for a few seconds can help loosen thickened gel ink and encourage smoother flow. If you’ve tried these steps and the pens are still not writing evenly, please know we’re here to help. Your feedback is truly appreciated—it helps us continue improving the writing experience for pen lovers like you. If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate Consumer Care Team

Hello. Thank you for sharing your experience with the Paper Mate InkJoy Gel Bright! Pens. We’re very sorry to hear that most of the pens did not write properly and that the ones that did stopped working quickly, this is understandably frustrating. To help improve performance, we recommend avoiding writing on very smooth, shiny, or coated surfaces. Be sure the tip seal is fully removed before first use, and try warming up the pen on scratch paper. If the ink doesn’t flow right away, gently tapping the tip on paper can help bring the ink forward. We appreciate your feedback and will share it with our quality team. If the tips above do not help, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate® Consumer Care

Hello Sally, Thank you for reaching out to us and sharing your feedback on our InkJoy® Bright Gel Pens. We are really sorry to hear that several of the pens stopped writing so quickly and that the ink did not perform as well as anticipated. We value your feedback and it will be forwarded to the appropriate department for further review. For assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Paper Mate® Consumer Care

Hello. Thank you for sharing your experience with the Paper Mate InkJoy Gel Bright! Pens. We’re sorry to hear that most of the pens aren’t writing, that’s definitely not the performance you should expect. To help improve ink flow, please ensure the tip seal is fully removed, warm up the pen on scratch paper, and gently tap the tip to bring the ink forward. If the pens still won’t write after trying these steps, please reach out to us directly with details about your purchase so our team can assist you further. Your feedback is appreciated. Reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate® Consumer Care

Hello. Thank you for taking the time to share your experience with the Paper Mate InkJoy Gel Bright! Pens. We’re glad to hear they performed well at first, but we’re truly sorry that most of them stopped writing after such a short time. That’s definitely not the performance you should expect from this product. The pens are designed to deliver smooth, consistent ink flow without jamming, so having several stop working within a few weeks is something we take seriously. We appreciate you checking the ink levels as well, that helps us understand the issue more clearly. Since this concerns the quality of the pens themselves, please reach out to us directly with details about your purchase so our team can assist you further. We’d like the chance to make this right. Please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Papermate® Consumer Care