Venus + Rifle Paper Co. Sensitive Skin Women's Shaving Cream - 6oz

Thank you for sharing your feedback on the Venus Sensitive Skin razor. We're very sorry to hear that despite using it, you still experienced razor bumps. We understand how frustrating and uncomfortable this can be, especially when seeking a product specifically designed for sensitive skin. Our goal is to provide a smooth, comfortable shave, and we regret that this product did not meet your expectations for preventing razor bumps. We appreciate you bringing this to our attention. If you'd like to discuss your experience further or explore other Venus options that might better suit your sensitive skin needs, please don't hesitate to contact Gillette's customer service directly at 1-800-445-5388. We're here to help.

We understand your disappointment regarding the Gillette Venus for Sensitive Skin formula. It's frustrating when a product you've relied on changes, especially when the new version doesn't meet the quality of the original. We often hear from customers who prefer a discontinued formula, and we recognize how impactful such changes can be to your routine. If you wish to provide direct feedback to Gillette about this change, or inquire further about the discontinued formula and potential alternatives, you can contact their customer service: Gillette Customer Service Phone: 1-800-445-5388

Thank you for your very direct and honest feedback on the current Venus shaving cream. We are genuinely sorry to hear that you find this new formula awful and that it's not providing the protection or performance you expect, especially when compared to your experience with the Honeyflower formulation. We understand your frustration with it being too runny and feeling like plain lotion that washes away too quickly, leading to an unprotected shave. We truly appreciate you sharing your strong preference for the previous Honeyflower formulation and highlighting the issues you've encountered with the new one. Your detailed comments are incredibly valuable as we continuously review and improve our products. We'd like to hear more about your experience and discuss how we might assist you. Please contact Gillette's customer service directly at 1-800-445-5388. We are here to help and value your loyalty to Venus products.

We're sorry to hear that our Venus Sensitive Skin Shave Cream wasn't a suitable replacement for your preferred honeyflower version and that you experienced issues with its consistency and dissolving properties, leading to razor clogging and residue in your shower. We appreciate your detailed feedback, as it helps us understand our customers' needs and areas for improvement. We'd like to help address your concerns. Please contact us directly so we can learn more about your experience and assist you further. You can reach Gillette by calling us at 1-800-445-5388 or by visiting our website at www.gillette.com and navigating to the "Contact Us" section for email or live chat options.