Q&A(3)
Q: What size Big Wheels should be purchased for a child who is 42" tall?
A: Hello, The 16" Big Wheel should work based on the manufacturers age recommendation of suggested age 3-8 years old. Average height charts for children place a 42" child as age 5 (for girls) and age 4-5 (for boys). If your child falls within these age/height categories the 16" Big Wheel should work. The 9" Big Wheel may be too small. Thank you for your inquiry, Toynk.com
submitted byToynk - 4 years agoBrand expert
Q: How do I remove the front pedals from the axle if the caps are already on? Your directions said in step two to attach the pedals. In step three it then says to put the axle through the front wheel. With the pedals already attached it is impossible.
A: Hello, We deeply apologize that the directions are not written correctly. We distribute this item but the actual manufacturer of the Big Wheel may be able to assist you directly. The manufacturer is Alpha International, Inc. at alphatoysinc.com. There is a contact link on their website. Their phone number is 319-390-1401 7a.m. – 5p.m. Central Time. Holiday hours may vary. If they do not rectify the issue to your satisfaction, please feel free to contact our customer service department at help@toynk.com and, while they would not be able to help with assembly, they can assist you with a return. We again apologize for your inconvenience & thank you for reaching out to us, Toynk.com
submitted byToynk - 4 years agoBrand expert
Q: What ages is this big wheel appropriate for
A: Hello Bev, The 16" Big Wheel is recommended for children 3-8 years of age and up to 70lbs. Thank you for your inquiry, Toynk.com
submitted byToynk - 5 years agoBrand expert