DREO Smart TurboCool Misting 150° & 30° Oscillating Cooling Desk Fan with 26 ft/s Airflow

A: Yes, this is the Wi-Fi 516S model.

A: No. On the box, it claims to be the 516 model.

A: You can use ice water, but please do not place solid ice cubes directly inside. Adding solid ice cubes can press down on the internal float mechanism, which will block the unit from misting properly.

A: Yes, it does.

A: We appreciate you bringing this to our attention. Receiving two units with the same oscillation behavior is extremely unusual, as this is not a common or widespread issue for this model. You can try a quick power reset: 1. Unplug the fan for 60 seconds, then plug it back in to reset the controls. 2. Ensure the oscillation setting is turned on via both the remote and control panel (check that the display angle isn't set to "0"). Dreo products are fully covered under warranty. If the issue persists, please contact our support team using the email provided in your manual or by searching “DREO support” on Google. We can help review your setup, provide usage guidance, or assist with replacement or refund options if needed.

A: Actually, the fan itself is powered by electricity. The AAA batteries are only for the remote control that comes with the unit, not for powering the fan itself.

A: Yes, you can put ice packs and cool water into the tank of your fan to enhance the cooling effect.

A: The misting function works by adding water to the built-in water tank. The fan uses the water to create a fine mist that is released into the airflow for a cooler feel.

A: The model can be taken apart for cleaning. For detailed instructions on how to disassemble and clean the unit, please refer to the user manual.

A: The water is primarily used for the misting function. Adding water enables the fan to release a fine mist, providing a more refreshing airflow.

A: The evaporative air cooler is designed to provide a cooling effect through the natural process of water evaporation. However, in high-humidity conditions like Hawaii, the cooling performance will be significantly diminished because evaporative cooling relies on the ability of water to evaporate into the air, which is limited when the air is already highly saturated with moisture. If the ambient humidity is 60% or above, it is not recommended to use the evaporative cooling function, as it will not effectively reduce the temperature and may even increase the humidity in the room, making the environment feel more uncomfortable. For areas with humidity above 80%, ensure proper ventilation before using the device to help improve the cooling effect. Please note that this product is not a substitute for an air conditioner. If you need significant cooling in a high-humidity environment, we recommend using a traditional air conditioner or dehumidifier in conjunction with this evaporative cooler to achieve better results.